We performed a comparison between TitanHQ WebTitan and Webroot DNS Protection based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"It has been easy to understand and use the customization options provided by WebTitan."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"The dashboard of the solution is a valuable feature."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"DNS protection is valuable."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"The price could be improved."
"It needs to be more secure for production environments."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"If the solution could integrate with FortiGate where there would only be a need of one dashboard instead of having to set policies on our firewall and our DNS, this would be helpful."
TitanHQ WebTitan is ranked 5th in Domain Name System (DNS) Security with 17 reviews while Webroot DNS Protection is ranked 11th in Domain Name System (DNS) Security with 6 reviews. TitanHQ WebTitan is rated 9.4, while Webroot DNS Protection is rated 8.8. The top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". On the other hand, the top reviewer of Webroot DNS Protection writes "Offers reasonable pricing and solid scalability in the enterprise context". TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG, whereas Webroot DNS Protection is most compared with Cisco Umbrella and Zscaler Internet Access. See our TitanHQ WebTitan vs. Webroot DNS Protection report.
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