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reviewer1238094 - PeerSpot reviewer
Director, Information Technology at a financial services firm with 51-200 employees
Real User
At rest encryption, priced well, and easy setup
Pros and Cons
  • "One key feature is it encrypts your data at rest which is really good."
  • "The documentation can be improved, this would have helped."

What is most valuable?

One key feature is it encrypts your data at rest which is really good.

What needs improvement?

The documentation can be improved, this would have helped. There are certain things that we misconfigured. If we had a clearer understanding of how the backup worked, it would have been a better backup policy.

For how long have I used the solution?

I have used the solution for one year.

What do I think about the stability of the solution?

The solution has been stable so far and It took a while to set up. It is stable when you are backing up locally but becomes less stable when backing up to the cloud. We were having communications with the web but once we went to a local backup and sent it off to the cloud, it was more stable.

Buyer's Guide
Acronis Disaster Recovery
November 2024
Learn what your peers think about Acronis Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable solution. However, you will be paying a lot more for the license if you want to increase the scalability.

How was the initial setup?

The solution is fairly easy to setup. It can be more complicated if you want to do a local backup and then have that backup go to the cloud. You have to do the backup local because we had to once recover a server and recovering a server from web-based applications is not good. It just took too long, you should have a local way of recovery because something can get corrupted.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is inexpensive. Considering it is an enterprise type of backup. It is not an outrageous price.

What other advice do I have?

It is good practice to have local backups even when you have them on the cloud. This was important when it became time to recovery our data. You will want the backup locally if you want to expedite the recovery of a large data configuration.

I rate Acronis Disaster Recovery an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Engineer at TechFix
MSP
Top 20
A stable solution that can be used for data backup, but should provide software information
Pros and Cons
  • "Our customers use Acronis Disaster Recovery for data backup."
  • "Acronis Disaster Recovery should provide software information wherein I can change my setup to collect more information."

What is most valuable?

Our customers use Acronis Disaster Recovery for data backup.

What needs improvement?

Acronis Disaster Recovery should provide software information wherein I can change my setup to collect more information.

For how long have I used the solution?

I have been using Acronis Disaster Recovery for six months.

What do I think about the stability of the solution?

Acronis Disaster Recovery is a stable solution.

What do I think about the scalability of the solution?

Acronis Disaster Recovery is a scalable solution. We recommend the solution for smaller companies because of its price.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution’s deployment took about an hour.

What's my experience with pricing, setup cost, and licensing?

Acronis Disaster Recovery is a cheap solution.

Which other solutions did I evaluate?

Microsoft System Center Configuration Manager (SCCM) is a better alternative software to Acronis Disaster Recovery for bigger companies. Microsoft System Center Configuration Manager (SCCM) helps you to deploy software and use your workstation remotely.

What other advice do I have?

Overall, I rate Acronis Disaster Recovery a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Acronis Disaster Recovery
November 2024
Learn what your peers think about Acronis Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Channel Manager (Engineer) at Dataguard MEA
MSP
Top 10
Acronis can be treated as a backup, imaging, and archiving solution

What is our primary use case?

Backup and Disaster Recovery . Trying to achieve business continuity opportunity and it was well done. We removed some Disaster Recovery , Archiving Solutions from portfolio in order to provide class solution using Acronis.

How has it helped my organization?

Acronis can be treated as a backup, imaging, and archiving solution. After we acquire Acronis we moved some Disaster Recovery offerings from our portfolio.

What is most valuable?

One of the most valuable features is the imaging capability which allows the user to find a cost effective DR solution.

What needs improvement?

Acronis needs to implement some kind of Real Time Backup or continuous backup feature.

If Acronis can launch a Real Time Backup/Byte level replication with Instant Recovery (High Availability), it can compete with any High End DR solution available in the market.

What do I think about the stability of the solution?

We had issues with stability during the initial stages. Now, the product seems to be perfect.

What do I think about the scalability of the solution?

Scalability improved a lot from version 10.

How are customer service and technical support?

I would give technical support a rating a seven out of 10. The second level support team is very good.

Which solution did I use previously and why did I switch?

As a user or company, we found Acronis is beneficial in terms of support, product, and scalability. We used Symantec Backup Exec before.

How was the initial setup?

It’s a straightforward implementation. You just need to configure what to backup and where to backup.

What's my experience with pricing, setup cost, and licensing?

Pricing is a bit costly when we compared it with similar solutions and its brand value. But that’s fine when we consider the long-term.

Which other solutions did I evaluate?

We evaluated Symantec, Veeam, and ArcServe.

What other advice do I have?

Just follow the installation guide and review the pre-requisites properly.

Disclosure: My company has a business relationship with this vendor other than being a customer: We started as a customer and we start selling recently.
PeerSpot user
PreSales Engineer at Web Werks
Reseller
Reasonably-priced, easy to use, and scales to all requirements
Pros and Cons
  • "The backup and recovery options work flawlessly."
  • "In the future, I would like to see cross-platform support."

What is our primary use case?

In my previous company, we used Acronis to provide an on-cloud backup solution for our customers.

What is most valuable?

The backup and recovery options work flawlessly.

The solution is very easy to use, with a single-click recovery.

The customer is able to scale up to any extent that they require.

The gateway option allows people to take backups from the AWS and Google cloud platforms.

What needs improvement?

In the future, I would like to see cross-platform support.

You should be able to better manage the cost involved in transferring data when there are cross-platform activities.

For how long have I used the solution?

I have been working with Acronis Disaster Recovery for about one year.

What do I think about the stability of the solution?

This product is very much stable.

What do I think about the scalability of the solution?

The scalability and availability aspects are good. This product is highly scalable, and in my previous company, we had it installed in two to three different remote locations.

We sold more than 500 licenses and each of our clients had a minimum of 40 or 50 users. There were a couple of enterprise clients with more than 200 users. In total, between all of our clients, I would say that there were more than 6,000 users.

How are customer service and technical support?

The technical support is absolutely good.

Which solution did I use previously and why did I switch?

We did use other solutions prior to working with Acronis, although they were open-source. We switched because we had to consider support, scalability, availability, and other things.

How was the initial setup?

The setup is very easy. As far as the end-user is concerned, it is just a matter of getting the client installed remotely. Overall, it is not complex, and it takes perhaps 15 or 20 minutes to install.

What's my experience with pricing, setup cost, and licensing?

This pricing is quite reasonable.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Acronis.

What other advice do I have?

In previous versions, Acronis did not support taking backups from AWS or Google Cloud. However, this option has been added and they are now able to integrate with them.

This is a good product and I feel confident recommending it to any of my customers. I would suggest that people considering it go ahead and implement it. if there are any concerns then a PoC should be able to answer them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user710502 - PeerSpot reviewer
IT Specialist / Document Controller at a manufacturing company with 10,001+ employees
Real User
The most valuable feature is disaster recovery.

What is most valuable?

The most valuable feature for us is disaster recovery.

How has it helped my organization?

I used to restore the PRD SAP Server into a bare-metal server and it would act as a secondary PRD SAP server.

What needs improvement?

I don’t know if this version has Snapshot, but I didn’t have the chance to use it.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The technical support is fast.

Which solution did I use previously and why did I switch?

Acronis is stable.

How was the initial setup?

The setup was straightforward and has a user-friendly GUI.

What's my experience with pricing, setup cost, and licensing?

It is worth it.

Which other solutions did I evaluate?

There was one solution which we evaluated, but I forgot the name. It was not so user-friendly and very hard to understand.

What other advice do I have?

This product is user-friendly. Even YouTube or Google gives you knowledge about it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Acronis Disaster Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Acronis Disaster Recovery Report and get advice and tips from experienced pros sharing their opinions.