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Acronis Disaster Recovery vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Acronis Disaster Recovery's customer service is rated positively, though response delays suggest room for improvement in satisfaction.
No sentiment score available
 

Room For Improvement

Sentiment score
6.5
Acronis Disaster Recovery requires improved backup, support, documentation, pricing, compatibility, and global infrastructure for enhanced user satisfaction.
No sentiment score available
 

Scalability Issues

Sentiment score
7.8
Acronis Disaster Recovery is scalable and suitable for small to midsize businesses, though pricing can be restrictive for larger enterprises.
No sentiment score available
 

Setup Cost

No sentiment score available
Enterprise buyers perceive Acronis Disaster Recovery pricing as varied, with preferences for perpetual licenses and interest in negotiable pricing.
No sentiment score available
 

Stability Issues

Sentiment score
8.6
Acronis Disaster Recovery is stable, reliable, with quick support; local backups excel, while cloud initially had slight issues.
No sentiment score available
 

Valuable Features

Sentiment score
8.0
Acronis Disaster Recovery provides essential features like encryption, integration, and scalability, making it vital for data protection strategies.
No sentiment score available
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Arcserve UDP
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (18th)
 

Mindshare comparison

As of November 2024, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.6%, down from 0.6% compared to the previous year. The mindshare of Arcserve UDP is 1.7%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Darwin Cabiluna - PeerSpot reviewer
Offers good DR and failover features
I can't tell what needs to be improved in the tool because the product is considered to be an all-in-one solution. The tool has security, and one can enable endpoint security. The tool also has backup and DR. From an improvement perspective, the tool should allow users to add more data centers in the cloud. At the moment, there is data in Singapore, and then my company doesn't have one near us, like here in the Philippines.
Lucas  Moura - PeerSpot reviewer
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint.
What needs improvement with Acronis Disaster Recovery?
We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery.
What is your primary use case for Acronis Disaster Recovery?
We use Acronis Disaster Recovery because it is a good solution for data recovery. It includes features like patch management and integrated malware and ransomware scanning. We felt the backups are ...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
 

Comparisons

 

Also Known As

Acronis DRaaS
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Learn More

 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Acronis Disaster Recovery vs. Arcserve UDP and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.