Acronis Disaster Recovery vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while Arcserve is ranked #10 with an average rating of 7.0. Acronis holds a 0.4% mindshare in DRS, compared to Arcserve’s 2.4% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Disaster Recovery

Read 16 Acronis Disaster Recovery reviews

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139 Comparison Views

90% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

1,867 Views
1,299 Comparison Views

84% willing to recommend

Acronis Disaster Recovery

Arcserve UDP

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.

Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.

Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.

Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.

Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.

To learn more, read our detailed Acronis Disaster Recovery vs. Arcserve UDP Report (Updated: April 2025).

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

RandeepPawar

Technical Director at Tecstaq

Have improved recovery preparedness and see potential growth with better technical support

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

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MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"The most valuable feature of the solution is data restoration or data recovery."

"Our customers use Acronis Disaster Recovery for data backup."

"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."

"The recovery feature is user-friendly and offers effective protection for our backups."

"The backup and recovery options work flawlessly."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"One key feature is it encrypts your data at rest which is really good."

More Acronis Disaster Recovery pros

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The most valuable feature is the duplication."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The ROI is very good because of the speed of the backup."

"The standard backup and restore feature is most used."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"It is very stable."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

More Arcserve UDP pros

Cons

"The solution covers specific versions of Windows and Linux, and it would be good if other Linux versions or some special appliances could work in the Acronis Disaster Recovery environment."

"Acronis could improve by incorporating an application or network load balancer. They could also enhance endpoint security by integrating EDR within the security framework."

"We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery."

"From an improvement perspective, the tool should allow users to add more data centers in the cloud."

"I wish the Disaster Recovery system could do more, like integrating irregularity features and combining VLP functionalities."

"Acronis Disaster Recovery should provide software information wherein I can change my setup to collect more information."

"The documentation can be improved, this would have helped."

"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."

More Acronis Disaster Recovery cons

"The support could be more knowledgeable and faster."

"Its interface can be improved. I find it unintuitive."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The solution can improve by allowing older versions to support the latest version of the OS."

"The initial setup was complex."

"It takes much time to verify and consolidate images for backups."

"The technical support of the product is an area of concern where improvements are required."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

More Arcserve UDP cons

Pricing and Cost Advice

"This pricing is quite reasonable."

"The tool's pricing is reasonable."

"Acronis Disaster Recovery is a cheap solution."

"The price of the solution is inexpensive."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"The solution’s pricing is average."

"The product has an affordable price."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"As an MSP partner, I believe that the prices are fair."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

Acronis Disaster Recovery is fairly priced. I would rate the pricing a five out of ten, indicating it is not too expensive.

See all answers

What needs improvement with Acronis Disaster Recovery?

There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response,...

See all answers

What is your primary use case for Acronis Disaster Recovery?

Our primary use case is to ensure that if the critical services for our clients go down, it fails over to a secondary location.

See all answers

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

Comparisons

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

April 2025

Download Acronis Disaster Recovery product report

Buyer's Guide

Arcserve UDP

April 2025

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Also Known As

Acronis DRaaS

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

April 2025

Free Report: Acronis Disaster Recovery vs. Arcserve UDP

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