Acronis Cyber Protect vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.1, while Arcserve is ranked #18 with an average rating of 7.2. Acronis holds a 4.5% mindshare in BRS, compared to Arcserve’s 1.2% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Cyber Protect

Read 120 Acronis Cyber Protect reviews

8,253 Views
7,003 Comparison Views

87% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

3,175 Views
2,194 Comparison Views

84% willing to recommend

Acronis Cyber Protect

Arcserve UDP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Acronis Cyber Protect are two comprehensive data protection and cybersecurity solutions. Arcserve UDP scores higher on user satisfaction for pricing and customer service, while Acronis Cyber Protect outshines in features and perceived value.

Features: Arcserve UDP is praised for its integration with other software, straightforward backup and recovery processes, and simplicity. Acronis Cyber Protect stands out for its advanced cybersecurity features, unified data protection services, and anti-ransomware protection. Users find Acronis' features more robust and innovative.

Room for Improvement: Users suggest Arcserve UDP should improve its reporting tools, address performance issues during backup, and enhance user interface. For Acronis Cyber Protect, users highlight the need for better support, more intuitive management tools, and faster response times. Arcserve UDP has more feedback on performance, while Acronis requires streamlined management.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for its simplicity and quick setup process, supported by reliable customer service. Acronis Cyber Protect is noted for a slightly more complex deployment due to its extensive features, but users appreciate its detailed documentation. Arcserve is favored for ease of deployment, whereas Acronis gets mixed reviews due to complexity but is offset by comprehensive resources.

Pricing and ROI: Users appreciate Arcserve UDP for its cost-effectiveness and solid ROI, noting competitive pricing. Acronis Cyber Protect is perceived as more expensive but is justified by its extensive features and greater long-term value. Arcserve UDP wins on upfront cost and ROI, while Acronis is considered worth the higher price for its advanced capabilities.

To learn more, read our detailed Acronis Cyber Protect vs. Arcserve UDP Report (Updated: January 2025).

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Cloud Backup (5th)

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."

"The most valuable feature of Acronis Backup is the data recovery and restoration details."

"In my opinion, it's the best product for end-users and PCs."

"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."

"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."

"The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy."

"The most valuable feature is the extra protection, especially for the backup."

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

More Acronis Cyber Protect pros

"The product's deployment process was straightforward."

"The most valuable feature is the duplication."

"One of the things that I do like about it is that it has a very good deduplication feature."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The product provides instant and virtual standbys."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

More Arcserve UDP pros

Cons

"This is not a feature-rich solution."

"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."

"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."

"This might be a lack of understanding on my part, but it's difficult to purge old backups."

"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."

"Improved support for immutability and Utility AirGAP could be beneficial."

"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."

"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."

More Acronis Cyber Protect cons

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"We have to use a Microsoft hypervisor for installation which is expensive."

"Licensing is an area that needs improvement."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The initial setup was complex."

"We could not go into granular details of retrieving backup information."

More Arcserve UDP cons

Pricing and Cost Advice

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"This is an affordable product and fits within our customers' budgets."

"It is a low-cost solution."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."

"We use the free version that provides very basic functionalities."

More Acronis Cyber Protect pricing and cost advice

"The solution is expensive."

"It is approximately $400 to purchase a virtual service outright."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is priced well compared to other solutions."

"The solution is not very expensive, but it is not cheap."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"Pricing is most likely comparable."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

More Arcserve UDP pricing and cost advice

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Answers from the Community

Juan Tarapuez

Chief Operating Officer at Escuela latinoamericana de Ciberseguridad

Sep 17, 2021

Acronis Backup vs Arcserve UDP: pricing and subscription models

See 2 answers

SyedAbid Hussain

Senior Cloud Infrustructure Engineer at LogicEra

Aug 6, 2021

Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.

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Bret Mantey

CIO and Information Security Leader at AxCel Technology

Sep 17, 2021

I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby. I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances, Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps.

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

19%

Non Profit

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What needs improvement with Arcserve UDP?

The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear. Wh...

See all answers

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Product Reports

Buyer's Guide

Acronis Cyber Protect

February 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Arcserve UDP

February 2025

Download Arcserve UDP product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

January 2025

Free Report: Acronis Cyber Protect vs. Arcserve UDP

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