Acronis Cyber Protect vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.2, while Arcserve is ranked #19 with an average rating of 7.0. Acronis holds a 4.4% mindshare in BRS, compared to Arcserve’s 1.2% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,648 Views
6,484 Comparison Views

87% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

Acronis Cyber Protect

Arcserve UDP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Acronis Cyber Protect are two comprehensive data protection and cybersecurity solutions. Arcserve UDP scores higher on user satisfaction for pricing and customer service, while Acronis Cyber Protect outshines in features and perceived value.

Features: Arcserve UDP is praised for its integration with other software, straightforward backup and recovery processes, and simplicity. Acronis Cyber Protect stands out for its advanced cybersecurity features, unified data protection services, and anti-ransomware protection. Users find Acronis' features more robust and innovative.

Room for Improvement: Users suggest Arcserve UDP should improve its reporting tools, address performance issues during backup, and enhance user interface. For Acronis Cyber Protect, users highlight the need for better support, more intuitive management tools, and faster response times. Arcserve UDP has more feedback on performance, while Acronis requires streamlined management.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for its simplicity and quick setup process, supported by reliable customer service. Acronis Cyber Protect is noted for a slightly more complex deployment due to its extensive features, but users appreciate its detailed documentation. Arcserve is favored for ease of deployment, whereas Acronis gets mixed reviews due to complexity but is offset by comprehensive resources.

Pricing and ROI: Users appreciate Arcserve UDP for its cost-effectiveness and solid ROI, noting competitive pricing. Acronis Cyber Protect is perceived as more expensive but is justified by its extensive features and greater long-term value. Arcserve UDP wins on upfront cost and ROI, while Acronis is considered worth the higher price for its advanced capabilities.

To learn more, read our detailed Acronis Cyber Protect vs. Arcserve UDP Report (Updated: March 2025).

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."

"All the necessary features required to set up a proper backup are already present in Acronis Backup."

"The most valuable feature is the quick restoration. We can restore the data quickly."

"The administration is pretty flexible in terms of defining a multi-tenant type of setup."

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."

"The tool’s licensing and pricing are economical for SMB customers."

More Acronis Cyber Protect pros

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"It is easy to configure."

"The most valuable feature of Arcserve UDP is live replication."

"It allows us to back up all the servers and centrally manage them."

"It is very stable."

"I like the tool's speed."

"Easy restoration and the solution works quickly."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

More Arcserve UDP pros

Cons

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"The pricing could be improved."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."

"The replication part and failover are areas in which improvements are required."

"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."

"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."

More Acronis Cyber Protect cons

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"Licensing is an area that needs improvement."

"The solution's reporting could be improved and should provide customized reports."

"It takes much time to verify and consolidate images for backups."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"Licensing can be quite difficult."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

More Arcserve UDP cons

Pricing and Cost Advice

"We were on a perpetual license for Acronis Backup."

"We pay a yearly subscription fee and the pricing is reasonable."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"Our licensing fees are on a yearly basis."

"Licensing fees are billed annually and there are no extra charges."

"Acronis Cyber Protect's pricing is reasonable."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

More Acronis Cyber Protect pricing and cost advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"As an MSP partner, I believe that the prices are fair."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The pricing is moderate."

"It is approximately $400 to purchase a virtual service outright."

"The price of StorageCraft ShadowProtect is competitive in the market."

"I do not work with the pricing or licensing issues of the solution for our organization."

More Arcserve UDP pricing and cost advice

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Answers from the Community

Juan Tarapuez

Chief Operating Officer at Escuela latinoamericana de Ciberseguridad

Sep 17, 2021

Acronis Backup vs Arcserve UDP: pricing and subscription models

See 2 answers

Syed Abid

Snr. Infrastructure Architect at LogicEra

Aug 6, 2021

Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.

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Bret Mantey

CIO and Information Security Leader at AxCel Technology

Sep 17, 2021

I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby. I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances, Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

19%

Non Profit

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What needs improvement with Arcserve UDP?

The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear. Wh...

See all answers

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Dell PowerProtect DD (Data Domain) vs Arcserve UDP

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Veritas Backup Exec vs Arcserve UDP

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HPE StoreOnce vs Arcserve UDP

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Product Reports

Buyer's Guide

Acronis Cyber Protect

March 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

March 2025

Free Report: Acronis Cyber Protect vs. Arcserve UDP

Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: March 2025.

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