Acronis Cyber Protect vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.1, while Arcserve is ranked #19 with an average rating of 7.1. Acronis holds a 4.5% mindshare in BRS, compared to Arcserve’s 1.2% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,963 Views
6,781 Comparison Views

87% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

3,008 Views
2,086 Comparison Views

84% willing to recommend

Acronis Cyber Protect

Arcserve UDP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Acronis Cyber Protect are two comprehensive data protection and cybersecurity solutions. Arcserve UDP scores higher on user satisfaction for pricing and customer service, while Acronis Cyber Protect outshines in features and perceived value.

Features: Arcserve UDP is praised for its integration with other software, straightforward backup and recovery processes, and simplicity. Acronis Cyber Protect stands out for its advanced cybersecurity features, unified data protection services, and anti-ransomware protection. Users find Acronis' features more robust and innovative.

Room for Improvement: Users suggest Arcserve UDP should improve its reporting tools, address performance issues during backup, and enhance user interface. For Acronis Cyber Protect, users highlight the need for better support, more intuitive management tools, and faster response times. Arcserve UDP has more feedback on performance, while Acronis requires streamlined management.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for its simplicity and quick setup process, supported by reliable customer service. Acronis Cyber Protect is noted for a slightly more complex deployment due to its extensive features, but users appreciate its detailed documentation. Arcserve is favored for ease of deployment, whereas Acronis gets mixed reviews due to complexity but is offset by comprehensive resources.

Pricing and ROI: Users appreciate Arcserve UDP for its cost-effectiveness and solid ROI, noting competitive pricing. Acronis Cyber Protect is perceived as more expensive but is justified by its extensive features and greater long-term value. Arcserve UDP wins on upfront cost and ROI, while Acronis is considered worth the higher price for its advanced capabilities.

To learn more, read our detailed Acronis Cyber Protect vs. Arcserve UDP Report (Updated: March 2025).

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

"The licensing model is very good."

"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."

"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

More Acronis Cyber Protect pros

"Global deduplication is the best feature of this solution."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The most valuable features are the replication to the cloud and the deduplication."

"The product provides instant and virtual standbys."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

More Arcserve UDP pros

Cons

"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."

"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."

"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."

"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."

"Acronis has some limitations on the cloud side."

"The initial setup was complex. We had to deploy it through an external consultant team."

"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."

More Acronis Cyber Protect cons

"Backups are very slow and time consuming."

"The support could be more knowledgeable and faster."

"The time to backup servers that sit in DMZ must be improved."

"The tool doesn't provide cloud integration in India."

"It takes much time to verify and consolidate images for backups."

"The solution can improve by allowing older versions to support the latest version of the OS."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"They could work on their marketing approach. I don't see many people leveraging it."

More Arcserve UDP cons

Pricing and Cost Advice

"This is an affordable product and fits within our customers' budgets."

"There is a license required for this solution and it can be on a monthly basis."

"I find the pricing structure satisfactory, it is around $25 per year."

"There are monthly fees to use Acronis Backup."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"The price is reasonable."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"If the solution was less expensive it would be better."

More Acronis Cyber Protect pricing and cost advice

"Pricing is most likely comparable."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The pricing is moderate."

"I feel that the product is fairly priced."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

More Arcserve UDP pricing and cost advice

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Answers from the Community

Juan Tarapuez

Chief Operating Officer at Escuela latinoamericana de Ciberseguridad

Sep 17, 2021

Acronis Backup vs Arcserve UDP: pricing and subscription models

See 2 answers

Syed Abid

Snr. Infrastructure Architect at LogicEra

Aug 6, 2021

Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.

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Bret Mantey

CIO and Information Security Leader at AxCel Technology

Sep 17, 2021

I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby. I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances, Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

19%

Non Profit

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What needs improvement with Arcserve UDP?

The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear. Wh...

See all answers

Comparisons

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N-able Cove Data Protection vs Acronis Cyber Protect

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Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

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HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

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Product Reports

Buyer's Guide

Acronis Cyber Protect

March 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

March 2025

Free Report: Acronis Cyber Protect vs. Arcserve UDP

Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: March 2025.

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