Acronis Cyber Protect vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.2, while Arcserve is ranked #19 with an average rating of 7.0. Acronis holds a 4.4% mindshare in BRS, compared to Arcserve’s 1.2% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,648 Views
6,484 Comparison Views

87% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

Acronis Cyber Protect

Arcserve UDP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Acronis Cyber Protect are two comprehensive data protection and cybersecurity solutions. Arcserve UDP scores higher on user satisfaction for pricing and customer service, while Acronis Cyber Protect outshines in features and perceived value.

Features: Arcserve UDP is praised for its integration with other software, straightforward backup and recovery processes, and simplicity. Acronis Cyber Protect stands out for its advanced cybersecurity features, unified data protection services, and anti-ransomware protection. Users find Acronis' features more robust and innovative.

Room for Improvement: Users suggest Arcserve UDP should improve its reporting tools, address performance issues during backup, and enhance user interface. For Acronis Cyber Protect, users highlight the need for better support, more intuitive management tools, and faster response times. Arcserve UDP has more feedback on performance, while Acronis requires streamlined management.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for its simplicity and quick setup process, supported by reliable customer service. Acronis Cyber Protect is noted for a slightly more complex deployment due to its extensive features, but users appreciate its detailed documentation. Arcserve is favored for ease of deployment, whereas Acronis gets mixed reviews due to complexity but is offset by comprehensive resources.

Pricing and ROI: Users appreciate Arcserve UDP for its cost-effectiveness and solid ROI, noting competitive pricing. Acronis Cyber Protect is perceived as more expensive but is justified by its extensive features and greater long-term value. Arcserve UDP wins on upfront cost and ROI, while Acronis is considered worth the higher price for its advanced capabilities.

To learn more, read our detailed Acronis Cyber Protect vs. Arcserve UDP Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to clone backups."

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."

"I have everything I need in the backup or in the partition. "

"I recommend this solution every chance I get, including for personal use."

"Acronis has a very rich functionality."

"The web-based interface makes it easy to use."

"The tool’s licensing and pricing are economical for SMB customers."

"The most valuable feature of Acronis Backup is the data recovery and restoration details."

More Acronis Cyber Protect pros

"The product provides instant and virtual standbys."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"One of the things that I do like about it is that it has a very good deduplication feature."

"I would recommend it if there is a general case."

"Our customers are happy with the product’s functionality."

"It's simple to set up."

"Global deduplication is the best feature of this solution."

"The recovery part of the product is very good."

More Arcserve UDP pros

Cons

"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."

"Improved support for immutability and Utility AirGAP could be beneficial."

"The solution's error handling can be improved specifically for Linux errors."

"A little bit more integration would be good. It should support broader platforms."

"We would always support better pricing."

"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."

More Acronis Cyber Protect cons

"The tool doesn't provide cloud integration in India."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Licensing is an area that needs improvement."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"Its interface can be improved. I find it unintuitive."

"They could work on their marketing approach. I don't see many people leveraging it."

"Licensing can be quite difficult."

"The initial setup was complex."

More Arcserve UDP cons

Pricing and Cost Advice

"There is a license required for this solution and it can be on a monthly basis."

"The tool's subscription costs are monthly. The product's pricing is fair."

"Acronis Cyber Protect's pricing is reasonable."

"The pricing is comparable to the newest solution available on the market, Altaro."

"The price of the solution is reasonable."

"This is an affordable product and fits within our customers' budgets."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

More Acronis Cyber Protect pricing and cost advice

"As an MSP partner, I believe that the prices are fair."

"The price of this product is high and it should be lower."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"It is approximately $400 to purchase a virtual service outright."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The solution is not very expensive, but it is not cheap."

"The solution is priced well compared to other solutions."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

More Arcserve UDP pricing and cost advice

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Answers from the Community

Juan Tarapuez

Chief Operating Officer at Escuela latinoamericana de Ciberseguridad

Sep 17, 2021

Acronis Backup vs Arcserve UDP: pricing and subscription models

See 2 answers

Syed Abid

Snr. Infrastructure Architect at LogicEra

Aug 6, 2021

Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.

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Bret Mantey

CIO and Information Security Leader at AxCel Technology

Sep 17, 2021

I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby. I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances, Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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How does Acronis Backup compare with Veeam Backup & Replication?

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What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

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Product Reports

Buyer's Guide

Acronis Cyber Protect

April 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Arcserve UDP

April 2025

Download Arcserve UDP product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

April 2025

Free Report: Acronis Cyber Protect vs. Arcserve UDP

Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: April 2025.

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