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Arcserve UDP vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
Backup and Recovery (18th), Disaster Recovery (DR) Software (9th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Number of Reviews
70
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.3%, down 1.6% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 29.1% mindshare, up 29.2% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Mar 21, 2024
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
GopalSetia - PeerSpot reviewer
Aug 2, 2024
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Instant recovery is the most valuable feature of Arcserve UDP."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"I would recommend it if there is a general case."
"The most valuable feature is the duplication."
"The compression aspect of the solution is great."
"The hardware can operate in high temperatures, in case of any disaster."
"The solution can scale up to one petabyte right now. It's very good for enterprise-level organizations."
"The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups."
"The most valuable features of Dell EMC PowerProtect DD are the duplication security and uptime."
"The product provides good backup and compression services."
"It's very easy to use the domain once it's been set up. The interface is also user-friendly."
"It is a stable solution."
 

Cons

"They could work on their marketing approach. I don't see many people leveraging it."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"Backups are very slow and time consuming."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Licensing can be quite difficult."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does."
"The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits."
"The tool's pricing could be cheaper."
"The solution's cost, scalability, and licensing model could be improved."
"The pricing should be adjusted. Customers continuously talk about the price. They know it is a good solution and they really need the type of storage the solution offers, but it costs somewhere around $100,000 and up. It's not cheap, but it's very important for data vendors."
"They're scalable."
"I would like to see some kind of integration with the ransomware in the next release."
"The pricing model needs to be improved."
 

Pricing and Cost Advice

"The pricing is moderate."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"In comparison to other vendors, it is a low-cost solution."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Pricing is most likely comparable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"It is expensive, but the performance and deduplication cover for the cost."
"The price is really high compared to other vendors. The licensing cost is huge. Normal, mid-tier companies or small-scale companies wouldn't be able to afford it easily."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"Pricing for this product could still be improved, though several years ago, its price was very high. When buying an IDPA product such as Dell EMC PowerProtect DD (Data Domain), you don't have to buy anything else, because you'll have an integrated solution: a data domain appliance plus software."
"Its price is reasonable."
"The product is expensive."
"We usually buy products at the end year, and the license is included."
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Dell EMC PowerProtect DD (Data Domain)?
There are many different licenses, so you pay for what you need. There are various aspects you can add on, like extra speed, or something just for reading data. There are licenses to do replication...
What needs improvement with Dell EMC PowerProtect DD (Data Domain)?
Nothing comes to mind in terms of improvement. It serves its purpose. That said, if they could develop higher algorithms to make it more efficient, that would be great. Usually, with the backup, th...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Learn More

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Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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