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Arcserve UDP vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (18th), Disaster Recovery (DR) Software (10th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
74
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.3%, down 1.6% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 29.3% mindshare, up 29.5% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are happy with the product’s functionality."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The recovery part of the product is very good."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It is very stable."
"The solution allows us to take a huge number of backups, and the footprint is quite small."
"This is a superior and reliable backup system that can handle large capacities with little management."
"It securely protects data against threats like Trojans."
"The most valuable feature is the inline data deduplication."
"It works within backup windows and has got good deduplication."
"The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups."
"We are very satisfied with this solution. It's easy to use and efficient."
"Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics."
 

Cons

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Every time I change the disc, I have to do a full backup."
"Licensing is an area that needs improvement."
"The support could be more knowledgeable and faster."
"They could work on their marketing approach. I don't see many people leveraging it."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"It takes much time to verify and consolidate images for backups."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does."
"The product lacks some security features that would make it more stand-alone and integrated."
"Installation and deployment for this product need improvement. These processes need to made easier. Currently, it's not an easy installation for customers. This product needs to be installed by professionals."
"I would like to see some kind of integration with the ransomware in the next release."
"The pricing model needs to be improved."
"Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks."
"It could be more secure."
"They're scalable."
 

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"In comparison to other vendors, it is a low-cost solution."
"As an MSP partner, I believe that the prices are fair."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I feel that the product is fairly priced."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"Dell PowerProtect DD's pricing is expensive, and there is no option for perpetual licensing."
"The pricing is cost-effective for the solution"
"The product is expensive."
"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"I can't remember what the license costs are. They might be paid monthly or every two months."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing."
"The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
We use Data Domain for our backups, including long-term retention. This eliminates the need for two separate solutions for online and cold backups. Data Domain effectively meets both requirements, ...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
It varies from region to region. For example, in the Middle East, there is no strong preference for an OpEx model; most cases push us toward a CapEx model. This approach can differ from country to ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Learn More

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Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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