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Arcserve UDP vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Rubrik
Ranking in Backup and Recovery
4th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.2
Number of Reviews
88
Ranking in other categories
Cloud Backup (4th)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Rubrik is 7.5%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Mar 21, 2024
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
Amit Motiwale - PeerSpot reviewer
May 24, 2024
Offers extensive automation capabilities, ransomware remediation and sensitive data discovery are better than other solutions
My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products. I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"I would recommend it if there is a general case."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It allows us to back up all the servers and centrally manage them."
"The most valuable features are the replication to the cloud and the deduplication."
"It is very stable."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Easy restoration and the solution works quickly."
"Instant recovery is a good feature."
"The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards."
"The solution's technical support team is very responsive and proactive."
"​Rubrik is very simple to implement and setup. ​"
"Rubrik is stable and easy to use."
"It is easy to deploy."
"There is a live-restore feature, their Live Mount, and the way it works we can instantly recover a VM, a past backup, to be directly attached to our VMware environment. Rubrik will act as a disk for it. It's like an instant restore. Within a few minutes our VM is up and running. And then, if we want to restore it, we can just migrate it to our actual storage."
"It has a streamlined user interface, provides an improved tech support experience, and reduces time required to locate and restore data."
 

Cons

"They could work on their marketing approach. I don't see many people leveraging it."
"The product is not user-friendly."
"Every time I change the disc, I have to do a full backup."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"It takes much time to verify and consolidate images for backups."
"We have to use a Microsoft hypervisor for installation which is expensive."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"Collecting logs in Rubrik is very difficult compared to other tools."
"I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"Rubrik could improve in customization options for dashboards."
"Initially, we encountered compatibility challenges with some of our technologies."
"Could be improved from an analytics point of view."
"Looking at how the data is broken down, we can see the total story, but sometimes it's difficult to see how big a particular snapshot is. Across 90 days of snapshots, which one is a particularly large one? Looking at the data holistically could be a lot easier."
 

Pricing and Cost Advice

"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The price of this product is high and it should be lower."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The pricing is moderate."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"We do perpetual licensing... It was all based on the amount of storage we needed to use. We did a cost analysis compared to Tivoli and it was in line with other solutions."
"The pricing and licensing of Rubrik is better than products that we've had in the past. It was quite a bit cheaper than Commvault and NetBackup."
"The initial setup cost includes support and maintenance costs, followed by a monthly fee."
"We are on an annual license to use Rubrik and it is priced well."
"Rubrik's competitive pricing and strong return on investment make it a compelling choice, especially compared to alternatives like Data Domain and Avamar. Commvault was considered but deemed too expensive."
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
"As a technical person, I don't have the details, but from what I have heard, it can be expensive."
"Some people say it is expensive, but you get what you pay for. If you want a Maserati, you have to pay for it. If you want to buy a Porsche, you have to pay for it."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Rubrik?
In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to hav...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Learn More

 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Arcserve UDP vs. Rubrik and other solutions. Updated: November 2024.
815,854 professionals have used our research since 2012.