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Arcserve UDP vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 22, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
423
Ranking in other categories
Cloud Backup (1st), Virtualization Management Tools (4th), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Veeam Data Platform is 16.8%, down from 20.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

Mar 21, 2020
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the things that I do like about it is that it has a very good deduplication feature."
"The backup is the most valuable feature. It also makes storage very easy."
"I like the tool's speed."
"I would recommend it if there is a general case."
"The most valuable features are the replication to the cloud and the deduplication."
"The product provides instant and virtual standbys."
"The ease of use is the best feature of the product."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
"The solution is stable."
"The most valuable feature is the ability to verify that backups are valid."
"The solution is really easy and straightforward to use."
"The technical support services have always been good."
"The product is very simple in its design. We don't need it to perform complicated tasks."
"Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management."
"The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature."
 

Cons

"The product is not user-friendly."
"Its interface can be improved. I find it unintuitive."
"It takes much time to verify and consolidate images for backups."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The technical support of the product is an area of concern where improvements are required."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."
"The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper."
"If a single file is corrupt then the restoration of the entire backup will fail."
"The tech support could be better."
"Lacks online training."
"The stability could be better, specifically in the cloud."
"There's a lot of room for improvement surrounding the backup process."
"The patching can be quite difficult at times."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"In comparison to other vendors, it is a low-cost solution."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The solution is priced well compared to other solutions."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The pricing is moderate."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"It is relatively cheap."
"The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have."
"I consider that the product's price falls under the middle range category."
"This product is not cheap, but it's well worth the cost."
"The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account. I would rate the price seven out of ten."
"The product is competitively priced."
"The price is reasonable."
"Veeam products are less expensive than other products. The licensing costs are low and they're pretty affordable."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Answers from the Community

Mar 21, 2020
Mar 21, 2020
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four products to those requirements. All the products you have listed do very well in specific niche markets, all of them also have cons as well, without a clear understanding of what your requirements ar...
2 out of 21 answers
it_user183315 - PeerSpot reviewer
Dec 19, 2016
Stop sending me anything –please
it_user102333 - PeerSpot reviewer
Dec 19, 2016
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four products to those requirements. All the products you have listed do very well in specific niche markets, all of them also have cons as well, without a clear understanding of what your requirements are a product comparison doesn't mean a great deal.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about Arcserve UDP vs. Veeam Data Platform and other solutions. Updated: February 2025.
841,004 professionals have used our research since 2012.