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Arcserve UDP pros and cons

Vendor: Arcserve
3.8 out of 5
1,957 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Arcserve UDP features rapid data restoration and virtual standby capabilities, significantly enhancing business continuity.
The software provides extensive backup options, covering servers, emails, and user files for comprehensive data protection.
Arcserve UDP includes global deduplication which optimizes storage use by eliminating redundant data.
It is praised for its rapid incremental backups and effective large-scale archive management, supporting extensive data preservation over multiple years.
Instant recovery is highlighted as a key feature, allowing users to quickly regain access to lost data, minimizing downtime.

CONS

Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.
Licensing is an area that needs improvement.
The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial.
I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve.
It takes much time to verify and consolidate images for backups.
 

Arcserve UDP Pros review quotes

Lucas  Moura - PeerSpot reviewer
Mar 21, 2024
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
Robert-Nilsson - PeerSpot reviewer
Feb 6, 2024
The product's deployment process was straightforward.
SANJAY HASIJA - PeerSpot reviewer
Aug 9, 2023
The solution has no limitations because it does backup for Linux and Windows.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
Rajnish Saxena - PeerSpot reviewer
Jan 31, 2024
The recovery part of the product is very good.
reviewer1281621 - PeerSpot reviewer
Nov 7, 2021
The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features.
Amila Abeysinghe - PeerSpot reviewer
Oct 16, 2023
It is a very stable solution...It is a scalable solution.
reviewer2124033 - PeerSpot reviewer
Mar 14, 2023
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging.
TeresitaSabile - PeerSpot reviewer
Sep 13, 2024
The most valuable feature of Arcserve UDP is its decompression capability.
SJ
May 26, 2022
Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained.
MukundKambli - PeerSpot reviewer
Nov 8, 2022
Global deduplication is the best feature of this solution.
 

Arcserve UDP Cons review quotes

Lucas  Moura - PeerSpot reviewer
Mar 21, 2024
The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues.
Robert-Nilsson - PeerSpot reviewer
Feb 6, 2024
The support could be more knowledgeable and faster.
SANJAY HASIJA - PeerSpot reviewer
Aug 9, 2023
The tool doesn't provide cloud integration in India.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
Rajnish Saxena - PeerSpot reviewer
Jan 31, 2024
The technical support of the product is an area of concern where improvements are required.
reviewer1281621 - PeerSpot reviewer
Nov 7, 2021
A lot of their new technologies are not very good.
Amila Abeysinghe - PeerSpot reviewer
Oct 16, 2023
One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement.
reviewer2124033 - PeerSpot reviewer
Mar 14, 2023
The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear.
TeresitaSabile - PeerSpot reviewer
Sep 13, 2024
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers.
SJ
May 26, 2022
We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release.
MukundKambli - PeerSpot reviewer
Nov 8, 2022
The solution can improve by allowing older versions to support the latest version of the OS.