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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Azure Backup
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Azure Backup is 3.4%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"Instant recovery is the most valuable feature of Arcserve UDP."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Global deduplication is the best feature of this solution."
"It allows us to back up all the servers and centrally manage them."
"The product's deployment process was straightforward."
"Our customers are happy with the product’s functionality."
"There is only one feature, and that is the backup."
"It offers seamless integration."
"The deployment process is quite easy in Azure."
"It is a stable solution...It is a highly scalable solution."
"The initial setup was very easy."
"This solution allows me to restore either the VM or the data, depending on what is needed."
"We are happy with this product and have not found any issues while using it."
"The solution helped us use R2 RBO to back up frequently."
 

Cons

"The solution can improve by allowing older versions to support the latest version of the OS."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The technical support of the product is an area of concern where improvements are required."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The solution's reporting could be improved and should provide customized reports."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Licensing is an area that needs improvement."
"The compression ratio of the backup data should be improved."
"The solution’s user interface could be improved."
"Azure Backup's licensing model is very challenging because it doesn't give a clear picture."
"I would like to see more automation, integration, and security. The price could be better."
"The tool's backup should be faster. Azure Backup's support should be faster."
"It can be further improved by continuously meeting its compliance requirements."
"Microsoft's technical support for Azure products could be improved."
"The solution is still in its infancy; it's not a mature product yet."
 

Pricing and Cost Advice

"Pricing is most likely comparable."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"There is an annual license required for this solution and it is priced well."
"The solution is very expensive."
"The solution is expensive."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"I feel that the product is fairly priced."
"It is a very cheap cloud solution."
"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
"The product is neither too expensive nor too cheap."
"Price-wise, it's similar to AWS."
"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
"Licensing fees are paid on a monthly basis."
"The price should be cheaper, but it's affordable if you use the yearly subscription."
"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Azure Backup is expensive relative to the value we get from it. I do not have specific details about the licensing cost as it falls under another department.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.