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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
10.0
Azure Backup customer service is satisfactory but inconsistent, with prompt critical support and varied effectiveness for non-urgent issues.
 

Room For Improvement

No sentiment score available
Sentiment score
6.1
Azure Backup needs UI clarity, app-level support, pricing updates, faster recovery, better integration, security, and enhanced notifications.
 

Scalability Issues

No sentiment score available
Sentiment score
8.6
Azure Backup efficiently scales for various client sizes, offering flexible expansion and seamless management, especially in Europe and North America.
 

Setup Cost

No sentiment score available
Sentiment score
6.5
Azure Backup offers competitive, pay-as-you-go pricing, but costs could be lower for large-scale storage options to enhance competitiveness.
 

Stability Issues

No sentiment score available
Sentiment score
8.8
Azure Backup is highly rated for stability and reliability, surpassing traditional on-premise environments with its zone-redundant architecture.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Azure Backup offers seamless, secure, and efficient cloud VM and file backups with user-friendly automation and flexible storage options.
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Azure Backup
Ranking in Backup and Recovery
7th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Azure Backup is 4.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Pricing is middle plus, and it's a bit high. We always wait for prices to reduce, however, Azure sometimes offers special discounts or packages if you commit for more years.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.