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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Azure Backup
Ranking in Backup and Recovery
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Azure Backup is 2.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Azure Backup2.5%
Arcserve UDP1.1%
Other96.4%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the things that I do like about it is that it has a very good deduplication feature."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The ROI is very good because of the speed of the backup."
"Our customers are happy with the product’s functionality."
"The feature I find most effective in Azure Backup is the high-level restore."
"I like that it's a simple system."
"The most valuable features are the timely backup facility, allowing scheduling of backups, and the speed at which backups occur."
"You have the flexibility to encrypt your backups and choose the storage capacity you're comfortable paying for."
"Azure Backup is easy to manage from a single dashboard."
"The most valuable features of Azure Backup for us are its flexible retention options and the ability to recover to a second region with geo-replication and read access."
"It's useful, it works, and it's fairly reliable."
"Enables immediate recovery and immediate restoration."
 

Cons

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The solution's reporting could be improved and should provide customized reports."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Its interface can be improved. I find it unintuitive."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Azure Backup is limited to certain workloads. It would be helpful if Microsoft focused on enabling backups for Oracle and other unsupported databases."
"It can be further improved by continuously meeting its compliance requirements."
"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"My company faces a lot of difficulties in restoring any encrypted VM backup."
"We faced some issues synchronizing the information in Azure when the storage was changed."
"The tool's backup should be faster. Azure Backup's support should be faster."
"The solution is still in its infancy; it's not a mature product yet."
 

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."
"As an MSP partner, I believe that the prices are fair."
"The solution is expensive."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of this product is high and it should be lower."
"The price of StorageCraft ShadowProtect is competitive in the market."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"Azure Backup is a moderately priced solution."
"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
"We do not have any additional costs for Azure Backup."
"The product is not expensive."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice."
"Support payment works by the level of partnership and the number of shares."
"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise22
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.