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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Azure Backup
Ranking in Backup and Recovery
7th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Azure Backup is 3.6%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution...It is a scalable solution."
"The standard backup and restore feature is most used."
"Instant recovery is the most valuable feature of Arcserve UDP."
"It's simple to set up."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It allows us to back up all the servers and centrally manage them."
"I like the tool's speed."
"With a couple of buttons, we can configure a VM for a backup and use the wall service, the storage wall service, pretty seamlessly."
"The best aspect of the solution is its backup functionality."
"Azure Backup is easy to configure and restore."
"It's stable."
"Enables immediate recovery and immediate restoration."
"The most valuable feature is the ease in which it backs up our data."
"Automation provides us more time to work on other tasks, avoiding repetitive tasks and saving hours that we can allocate elsewhere. This gives more free time for involvement in other activities instead of repetitive data pulling."
"The compression features save us money and speed up the backup and restore process."
 

Cons

"Its interface can be improved. I find it unintuitive."
"Licensing is an area that needs improvement."
"The product is not user-friendly."
"Licensing can be quite difficult."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"We have to use a Microsoft hypervisor for installation which is expensive."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"In Avamar, the file-based restores are very quick and fast, whereas, in Azure Backup, VM restore is super easy, but if I have to do a file or a folder restore, I have to mount the entire VM image. I have to wait for some time for it to be mounted, and then I have to go inside and then check the file and copy it somewhere. It's a bit of a manual process, whereas in Avamar, you can directly select a file and folder, and it'll recover with whatever permissions you want."
"Technical support can be slow to respond at times."
"I would like to see better integration with more products, and more services."
"My company faces a lot of difficulties in restoring any encrypted VM backup."
"The tool's backup should be faster. Azure Backup's support should be faster."
"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."
"The reporting functionality of Azure Backup needs improvement."
"The user interface is a little bit confusing and it could be better."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is not very expensive, but it is not cheap."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"I feel that the product is fairly priced."
"The price of this product is high and it should be lower."
"The pricing is moderate."
"There is an annual license required for this solution and it is priced well."
"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
"There is a cost per terabyte for using this solution."
"The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice."
"Azure Backup can be expensive if you are not vigilant about your storage steering."
"Customers prefer Azure Backup because it has a pay-as-you-go model, and they won't have to pay an upfront amount at the initial level."
"The product is not expensive."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Azure Backup is expensive relative to the value we get from it. I do not have specific details about the licensing cost as it falls under another department.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.