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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Azure Backup
Ranking in Backup and Recovery
8th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Azure Backup is 3.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery part of the product is very good."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Our customers are happy with the product’s functionality."
"It is very stable."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature of Arcserve UDP is live replication."
"I would recommend it if there is a general case."
"It's very simple to configure which is very useful. It's not complex to configure it."
"The tool has a lot of features."
"The backup features are very useful."
"The storage backup is very efficient."
"Azure Backup is easy to configure and restore."
"One of the most valuable features is security and connectivity to the data."
"The MARS agent makes it easy to use."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
 

Cons

"They could work on their marketing approach. I don't see many people leveraging it."
"It takes much time to verify and consolidate images for backups."
"The solution's reporting could be improved and should provide customized reports."
"The product is not user-friendly."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The tool doesn't provide cloud integration in India."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The tool's backup should be faster. Azure Backup's support should be faster."
"Microsoft's technical support for Azure products could be improved."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"I would like to see more automation, integration, and security. The price could be better."
"Connection with more legacy data services could be beneficial as some are currently unsupported."
"The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes."
"The solution is still in its infancy; it's not a mature product yet."
"Azure Backup needs improvements in allowing more specific backup options rather than just full VM snapshots."
 

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."
"I feel that the product is fairly priced."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is not very expensive, but it is not cheap."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The solution is priced well compared to other solutions."
"In comparison to other vendors, it is a low-cost solution."
"There is a cost per terabyte for using this solution."
"Support payment works by the level of partnership and the number of shares."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with."
"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"Licensing fees are paid on a monthly basis."
"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Azure Backup is expensive relative to the value we get from it. I do not have specific details about the licensing cost as it falls under another department.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: March 2025.
839,319 professionals have used our research since 2012.