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Arcserve UDP vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas Backup Exec
Ranking in Backup and Recovery
14th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Veritas Backup Exec is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is its decompression capability."
"It is easy to configure."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"I would recommend it if there is a general case."
"The ease of use is the best feature of the product."
"The standard backup and restore feature is most used."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The dashboard was good. I loved to see the maintenance dashboard every time I logged on. That was my first screen because it always gave me a reminder of how many days before my next renewal."
"It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec."
"The ease-of-use in general is great."
"It is one of the most stable backup solutions."
"I find Veritas to be quite useful and it fits completely with my business requirements."
"I have not seen another backup solution as scalable as this one."
"The flexibility is very good."
"When something goes down, and we need to restore data, the most used case is being able to restore it. Veritas Backup Exec allows you to restore down to the file level."
 

Cons

"Licensing can be quite difficult."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The technical support of the product is an area of concern where improvements are required."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"They could work on their marketing approach. I don't see many people leveraging it."
"Currently, the solution does not have the capability to restore a single mailbox, so you lose a lot of time having to restore for example ten mailboxes just to recover one."
"They could include backup functionality for enterprise environments."
"The price of this solution is very high."
"One area for improvement is Veritas's pricing."
"Enhanced support for cloud backup needs to be added."
"They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
"Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."
"There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media."
 

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."
"I feel that the product is fairly priced."
"The pricing is moderate."
"It is approximately $400 to purchase a virtual service outright."
"The solution is not very expensive, but it is not cheap."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"In comparison to other vendors, it is a low-cost solution."
"The solution is priced well compared to other solutions."
"I think it's sold at the right price. It's not expensive. The license is usually for a year."
"The price of this solution is a bit high."
"Depending on the scenario, it can cost less than half of the price of other methods."
"I rate the product's pricing a six out of ten."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"The pricing can be improved."
"Its price is reasonable."
"The pricing is good."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
17%
Manufacturing Company
14%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
What is your experience regarding pricing and costs for Veritas Backup Exec?
The price is one of the best. When I compare it with others, it is twice or three times cheaper, however, the functionality is the same.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas Backup Exec and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.