Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Veritas Backup Exec
Ranking in Backup and Recovery
14th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
73
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Veritas Backup Exec is 2.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
Sameer Pansare - PeerSpot reviewer
Has a valuable feature for data encryption and good technical support services
Our primary use case for this solution is preliminary data restoration from tape media, disaster recovery, or recovering any data backed up to tapes The product's most valuable feature is encryption. The backup software is easy to use. They could include backup functionality for enterprise…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to set up."
"The data protection functionality is the most valuable feature of this solution."
"I would recommend it if there is a general case."
"It allows us to back up all the servers and centrally manage them."
"The product provides instant and virtual standbys."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Global deduplication is the best feature of this solution."
"The solution has no limitations because it does backup for Linux and Windows."
"Veritas Backup Exec is fully compatible with different tape libraries."
"The solution is stable."
"The disk-to-disk paid backup feature is quite good, and file locking is a very important feature."
"I have found the overall features of the solution very good and there is the option to backup to the cloud."
"The backup solution comes in different versions to support different platforms."
"Once the solution is integrated with the Exchange, you just click Exchange to back up that file."
"When something goes down, and we need to restore data, the most used case is being able to restore it. Veritas Backup Exec allows you to restore down to the file level."
"It is a good backup tool."
 

Cons

"The product is not user-friendly."
"We could not go into granular details of retrieving backup information."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The initial setup was complex."
"Every time I change the disc, I have to do a full backup."
"I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically."
"The price of this solution is very high."
"More stable environment in a WAN infrastructure."
"Veritas Backup Exec's support services could be faster."
"The solution could improve by having better documentation."
"There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."
"This solution does not support image-level backup of a physical server."
"Enhanced support for cloud backup needs to be added."
 

Pricing and Cost Advice

"Pricing is most likely comparable."
"The solution is not very expensive, but it is not cheap."
"It is approximately $400 to purchase a virtual service outright."
"There is an annual license required for this solution and it is priced well."
"The solution is very expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The price of this product is high and it should be lower."
"We are satisfied with the price of this solution."
"The product is affordable."
"The solution could be more cost-effective."
"The pricing is good."
"I think it's sold at the right price. It's not expensive. The license is usually for a year."
"The price of Veritas Backup Exec could be reduced and we pay annually for the license. However, compared to other solutions, such as Veeam, it is less expensive."
"The solution costs $700 per agent and is expensive compared to other products that offer better stability."
"This product is priced for smaller customers."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
18%
Manufacturing Company
13%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
What is your experience regarding pricing and costs for Veritas Backup Exec?
I would rate the pricing a seven out of ten, with ten being very expensive. The pricing is good. We have a yearly license. The total license cost is around 40,000 dollars. That's with add-ons and t...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Backup Exec, Symantec Backup Exec
 

Learn More

 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas Backup Exec and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.