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Arcserve UDP vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
NAKIVO Backup & Replication
Ranking in Backup and Recovery
6th
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.4
Reviews Sentiment
8.1
Number of Reviews
88
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mattia Sangiorgio - PeerSpot reviewer
Enhances data protection strategies and ensures the reliability of backups with helpful support
The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's deployment process was straightforward."
"The product provides instant and virtual standbys."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"Easy restoration and the solution works quickly."
"It allows us to back up all the servers and centrally manage them."
"It's simple to set up."
"It is easy to configure."
"The VM, restore, and file recovery capabilities are considered gold standards."
"It can be quickly configured via web pages."
"The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
"Backups are working smoothly with Nakivo Backup."
"The features that I have found most valuable are that it is a cheaper price and user-friendly."
"Its capability to back up virtual machines is noteworthy, but its ability to verify the bootability of these backups is especially practical."
"The virtual appliance for VMware vSphere is easy to deploy, easy to manage, and we have no need for additional Windows licenses."
"We really appreciate the simplicity of the solution."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The support could be more knowledgeable and faster."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"Backups are very slow and time consuming."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"An improvement would be to include a general data backup solution that is not only for virtual machines."
"While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."
"It would be great if they had a Let's Encrypt integration."
"Log and report creation can be improved."
"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
"There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."
"At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."
"While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support."
 

Pricing and Cost Advice

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution is expensive."
"Pricing is most likely comparable."
"The licensing model is very affordable compared to competitors, with a good quality-to-cost ratio, and the software is quite simple and fast to setup."
"The licensing model is crystal clear on the website."
"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."
"The solution's pricing is adequate for its features and quality."
"The price could be lower."
"Nakivo is cheaper per machine and per backup."
"This product is cheaper than other big rivals."
"Nakivo has a good price-performance ratio."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What do you like most about Nakivo?
NAKIVO Backup & Replication is very easy to use.
What is your experience regarding pricing and costs for Nakivo?
The product is affordable even for smaller organizations.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Arcserve UDP vs. NAKIVO Backup & Replication and other solutions. Updated: February 2025.
845,040 professionals have used our research since 2012.