We compared Acronis Cyber Protect and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"Acronis has a very rich functionality."
"The ability to clone backups."
"The user interface (UI) is easy to use."
"The image backup and image restore features have been very beneficial to us."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"This is a full software so deployment time is very quick."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
"Every new version has got some tweaks and improvements in stability and speed."
"The backup and replication are great."
"This product has helped to centralize backups and made it easy to recover data."
"It is easy to set up using the included virtual appliance and also includes agents for most NAS systems."
"Backups are working smoothly with Nakivo Backup."
"It can be quickly configured via web pages."
"You can have it setup and running within a few minutes."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"The initial setup was complex. We had to deploy it through an external consultant team."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."
"Their support process can be quite lengthy...This is an area that needs improvement."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"The backup speed needs improvement."
"They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."
"We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."
"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
"My first thought was maybe the GUI could be improved, although it works."
"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
"What must be improved is the response time to technical support requests."
"I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Acronis Cyber Protect is rated 8.2, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud and Azure Backup, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Rubrik, Zerto and Commvault Cloud. See our Acronis Cyber Protect vs. NAKIVO Backup & Replication report.
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