We compared Acronis Cyber Protect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Acronis Backup is easy to use, intuitive, and has high performance."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"It is a very fast and reliable backup, which requires less management and restores quickly."
"It's always stable. It's very good, useful, and user-friendly."
"Centralized management is valuable to us."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"Acronis has a very rich functionality."
"One of its most valuable aspects is its user-friendly interface."
"A reduced infrastructure complexity and fast to rack and go."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"I haven't encountered any bugs or glitches using the solution."
"Instant recovery of virtual machines allows for the restoration of services in minutes."
"In terms of usage, Rubrik has allowed us to retrieve data 80 to 90 percent faster than our previous technology."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Not having to specify a time to run a backup with a fixed schedule is something that's really beneficial. In the past we had to schedule and try to manually stagger things over the window, to back up everything. Because Rubrik is SLA-based, you say, "Well, I need it to fit in this window here," and it just backs it up when it's most convenient for the Brik and for the third-party system. It looks at the CPU usage and says, "Okay, it's not as busy now. I know I've got time to take the backup." That's a real advantage."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"This is not a feature-rich solution."
"The solution's error handling can be improved specifically for Linux errors."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"We have issues with the SQL databases which are a little shaky."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"On the cloud side, security could always be better."
"Collecting logs in Rubrik is very difficult compared to other tools."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"User interface could be improved."
"I would like to see Rubrik better integrate with Microsoft Active Directory. Instead of just backing up a full domain controller, I would like the solution to have Active Directory object knowledge so we can restore specific objects in Active Directory versus restoring the whole domain controller."
"The dashboard and user interface could be improved to make them more user-friendly."
"Its cost is high."
"Rubrik could improve in customization options for dashboards."
"Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Acronis Cyber Protect is rated 8.2, while Rubrik is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Dell PowerProtect Data Manager. See our Acronis Cyber Protect vs. Rubrik report.
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