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Acronis Cyber Protect vs Datto Cloud Continuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Backup and Recovery (9th)
Datto Cloud Continuity
Ranking in Cloud Backup
21st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of March 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 6.3%, down from 8.5% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
JasonGrant - PeerSpot reviewer
The vendor offers a complete turnkey solution for managed service providers
Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the quick restoration. We can restore the data quickly."
"The performance has been fine so far."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."
"The tool’s licensing and pricing are economical for SMB customers."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"The platform provides a faster backup process."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
 

Cons

"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"Their support process can be quite lengthy...This is an area that needs improvement."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"This might be a lack of understanding on my part, but it's difficult to purge old backups."
"The solution could be better if some of the features were more in-depth."
"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
 

Pricing and Cost Advice

"We use the free version that provides very basic functionalities."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"This is an affordable product and fits within our customers' budgets."
"The license is a perpetual license. The cost is an area for improvement."
"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
"Licensing fees are billed annually and there are no extra charges."
"The price is reasonable."
"There is a license required to use this solution and it is inexpensive. However, it is an old license."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
22%
Manufacturing Company
8%
Financial Services Firm
6%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Datto Cloud Continuity for PCs
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
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Find out what your peers are saying about Acronis Cyber Protect vs. Datto Cloud Continuity and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.