Datto Cloud Continuity vs MSP360 Backup comparison

datto and MSP360 are both solutions in the Cloud Backup category. datto is ranked #46, while MSP360 is ranked #45. datto holds a 1.2% mindshare in CB, compared to MSP360’s 1.4% mindshare. Additionally, 90% of datto users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

2,644 Views
1,904 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,903 Views
1,912 Comparison Views

100% willing to recommend

Datto Cloud Continuity

MSP360 Backup

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 15, 2024

Datto Cloud Continuity and MSP360 Backup compete in the cloud data protection category. MSP360 Backup appears to have the upper hand due to its extensive features and flexibility, which many find worth the higher price.

Features: Datto Cloud Continuity offers automated backup scheduling, rapid recovery, and seamless integration within IT environments, making it a robust solution for data protection. MSP360 Backup provides secure cloud storage, advanced data encryption, and compatibility with multiple cloud providers, catering to diverse technical needs.

Room for Improvement: Datto Cloud Continuity could enhance its feature set to match more advanced solutions, improve flexibility, and refine integration with third-party services. MSP360 Backup may benefit from simplifying its deployment process, reducing initial setup costs, and making its interface more user-friendly for non-technical users.

Ease of Deployment and Customer Service: Datto Cloud Continuity is known for quick deployment and substantial support resources, facilitating easy implementation. MSP360 Backup offers a customizable deployment that requires technical expertise but provides greater flexibility. Datto is appreciated for responsive customer support, while MSP360's deployment options are ideal for businesses needing customization.

Pricing and ROI: Datto Cloud Continuity features a transparent pricing model focused on cost-efficiency, making it appealing to budget-conscious buyers and delivering consistent ROI. MSP360 Backup requires a higher initial investment but offers substantial ROI with its comprehensive features, justifying the cost for businesses requiring advanced capabilities.

To learn more, read our detailed Datto Cloud Continuity vs. MSP360 Backup Report (Updated: May 2026).

Buyer's Guide

Datto Cloud Continuity vs. MSP360 Backup

May 2026

Download the complete report

Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Cloud Continuity

Ranking in Cloud Backup

46th

Ranking in Disaster Recovery (DR) Software

31st

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Cloud Backup

45th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), MSP Backup (6th)

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.2%, up from 1.0% compared to the previous year. The mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
MSP360 Backup	1.4%
Datto Cloud Continuity	1.2%
Other	97.4%

Cloud Backup

Featured Reviews

TrevorSmith

Assistant Director, Network Operations at Premier Marine Insurance

Provides enterprise-level protection from ransomware attacks

Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The platform provides a faster backup process."

"The product's initial setup phase is easy."

"The solution has the capability to scale well."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"Very friendly, since it visually facilitates the control and administration of the backups."

"They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data."

"For local backup, it works well."

More Datto Cloud Continuity pros

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

More MSP360 Backup pros

Cons

"I don't have any feedback to provide in terms of features that may be lacking."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"Right now the appliances have a functional limit of 50 protected servers each."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"To better integrate compatibility with other operating systems, in addition to Windows Server."

"I don't have any feedback to provide in terms of features that may be lacking."

More Datto Cloud Continuity cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The other issue is that I don't like the implementation of the SQL backup."

"The graphics are looking a bit old and should be updated."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The product could be more user-friendly."

"The graphics are looking a bit old and should be updated."

More MSP360 Backup cons

Pricing and Cost Advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

894,738 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

10%

Outsourcing Company

Construction Company

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Comparisons

Veeam Data Platform vs Datto Cloud Continuity

Compared 7% of the time

Acronis Cyber Protect vs Datto Cloud Continuity

Compared 6% of the time

Commvault Cloud vs Datto Cloud Continuity

Compared 5% of the time

OpenText Recover vs Datto Cloud Continuity

Compared 5% of the time

Acronis Disaster Recovery vs Datto Cloud Continuity

Compared 4% of the time

More Datto Cloud Continuity Competitors

Veeam Data Platform vs MSP360 Backup

Compared 4% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

Aranda Data Safe vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Datto Cloud Continuity

May 2026

Download Datto Cloud Continuity product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

Datto Cloud Continuity for PCs

Cloudberry Backup

Overview

Datto Cloud Continuity offers a reliable, user-friendly platform for data protection and disaster recovery, focusing on quick backup processes and scalable solutions, ensuring managed service providers are well-equipped against ransomware threats.

Datto Cloud Continuity is designed for backup, disaster recovery, and ransomware prevention. It efficiently manages backups and VM operations through an intuitive web interface. Its compelling data recovery capabilities and competitive pricing make it a valuable choice for MSPs. While the platform exhibits scalability and resilience, improvements are needed in Hyper-V integration, agent reliability, and cloud recovery options. Its pricing model and recovery duration could be optimized. Further enhancements in integration with operating systems and cybersecurity practices are suggested for broader appeal, along with stronger RMM features.

What are the key features of Datto Cloud Continuity?

Web Interface: Simplifies management of backups and VM operations.
Data Recovery: Efficient data recovery processes bolster confidence.
Scalability: Designed to handle growing data needs.
Ransomware Protection: Limits maximum data loss to 59 minutes.

What benefits should users expect in Datto Cloud Continuity reviews?

User Confidence: Built from quick backup and efficient recovery.
Competitive Pricing: Offers cost savings against potential threats.
Device Integration: Links services with ease for MSPs.
Support Attention: Ensures reliable customer support and assistance.

In industry environments managed by ConnectWise, Datto Cloud Continuity acts as a critical part of network operations, ensuring consistent backups of end-user devices and leveraging cloud synchronization for secure storage. Evaluated by companies for cost-effectiveness based on asset value and risks, it functions as a security hub, offering protection against vulnerabilities, including hardware failures.

datto

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Information Not Available

StratX

Buyer's Guide

Datto Cloud Continuity vs. MSP360 Backup

May 2026

Free Report: Datto Cloud Continuity vs. MSP360 Backup

Find out what your peers are saying about Datto Cloud Continuity vs. MSP360 Backup and other solutions. Updated: May 2026.

DOWNLOAD NOW

894,738 professionals have used our research since 2012.

See our Datto Cloud Continuity vs. MSP360 Backup report.

See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.