Acronis Cyber Protect vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Backup and Recovery category. Acronis is ranked #8 with an average rating of 8.1, while MSP360 is ranked #58. Acronis holds a 2.4% mindshare in BRS, compared to MSP360’s 0.9% mindshare. Additionally, 86% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect

Read 124 Acronis Cyber Protect reviews

8,927 Views
6,338 Comparison Views

86% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,569 Comparison Views

100% willing to recommend

Acronis Cyber Protect

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and MSP360 Backup compete in the data protection category. Acronis appears to have an upper hand with its extensive security features, while MSP360 stands out for its integration options.

Features: Acronis Cyber Protect offers advanced anti-malware, vulnerability assessments, and automated patch management. MSP360 Backup provides cloud compatibility, integration with major cloud providers, and flexible backup options.

Room for Improvement: Acronis needs better scalability, more flexible pricing tiers, and simpler initial setup. MSP360 requires improved customer support, a more intuitive backup process, and better training resources.

Ease of Deployment and Customer Service: Acronis has a centralized management console but can be challenging to set up. MSP360 offers straightforward installation but mixed reviews on customer service quality.

Pricing and ROI: Acronis is valuable but has high setup costs. MSP360 is more affordable, though it could benefit from better ROI through enhanced support and training.

To learn more, read our detailed Acronis Cyber Protect vs. MSP360 Backup Report (Updated: March 2026).

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

8th

Ranking in Cloud Backup

7th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

124

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

58th

Ranking in Cloud Backup

47th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.4%, down from 4.5% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Acronis Cyber Protect	2.4%
MSP360 Backup	0.9%
Other	96.7%

Backup and Recovery

Featured Reviews

ArunKumar24

Chairman at ONGC

Reliable image backups have protected our HMIs and simplified on‑premises recovery

We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I don't worry that the backups aren't running or panic when a storm is coming through; it just reassures us because we've seen what it's doing, what it can do, and that it's doing what we're asking it to do."

"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."

"For me, it's been very successful and very effective."

"The deployment of operating systems to new or repaired systems is much faster than before."

"This product gave us two major features: Imaging allowed us to create clones from the production server with ultimate speed, and protection against server failures with the ability to restore on different hardware."

"The recent release, Acronis 12, is integrated with Cloud Acronis and is useful to backup data while providing a stronger security policy for critical data."

"Backups of servers while they are running."

"The performance has been fine so far."

More Acronis Cyber Protect pros

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"MSP360 Backup's most valuable feature is its backup interface."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

More MSP360 Backup pros

Cons

"The ability to use computing resources, the storage nose is stuck frequently and we have to reboot it, and I'm told that it needs 128GB memory and SAS disk to keep it stable, all of these elements leave me unsatisfied."

"Comparatively, depending on the setup, it can be costly."

"It does not delete locked files."

"It does not do what it says on the tin at all."

"The only problem that I face while using this software is that the backup taken using its older versions do at times create problem while being restored with new versions."

"We would always support better pricing."

"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

More Acronis Cyber Protect cons

"The other issue is that I don't like the implementation of the SQL backup."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"The graphics are looking a bit old and should be updated."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The graphics are looking a bit old and should be updated."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

Pricing and Cost Advice

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"The price is reasonable."

"The pricing is comparable to the newest solution available on the market, Altaro."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"Licensing fees are billed annually and there are no extra charges."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

More Acronis Cyber Protect pricing and cost advice

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

12%

Manufacturing Company

Construction Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	68
Midsize Enterprise	15
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

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What is your experience regarding pricing and costs for Acronis Backup?

Overall, the price is very good. I would rate the price as nine out of ten.

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Comparisons

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Compared 11% of the time

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Compared 3% of the time

Datto Cloud Continuity vs Acronis Cyber Protect

Compared 2% of the time

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Compared 5% of the time

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Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 2% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Acronis Cyber Protect

March 2026

Download Acronis Cyber Protect product report

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Cloudberry Backup

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

StratX

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

March 2026

Free Report: Acronis Cyber Protect vs. MSP360 Backup

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