Acronis Cyber Protect vs MSP360 Backup comparison

"For me, it's been very successful and very effective."

"After you are done with your first backup you can forget about the solution."

"The ability to clone backups."

"The recent release, Acronis 12, is integrated with Cloud Acronis and is useful to backup data while providing a stronger security policy for critical data."

"The solution is very user-friendly in terms of the interface - especially if you compare it to other solutions such as Veeam or Veritas."

"The solution was easy to install and to deploy."

"Centralized management is valuable to us."

"The administration is pretty flexible in terms of defining a multi-tenant type of setup."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"It has allowed me to implement a cost effective, highly configurable solution."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Provides connectivity to a lot of different cloud storage solutions."

"I would recommend the solution; it's a very trustworthy solution."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"General ease of use and performance of the Windows version is the most valuable feature."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"There are some limitations to the backup."

"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."

"Acronis Cyber Protect could be more affordable, especially for us in South America. It is important to review the cost for different countries."

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

"I had to call one of the technicians to help set it up. It was so complicated. And I still don't know how to use it."

"It takes a long to backup data using Acronis backup and recovery v11 and I found Acronis support not really helpful as they always suggest to update the software instead of solving the issue with the current version."

"Installation could be easier."

"Yes, especially in the restore, a simple update for the software messed up the whole setup."

"The other issue is that I don't like the implementation of the SQL backup."

"The solution's pricing is very high."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"The graphics are looking a bit old and should be updated."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"We use the free version that provides very basic functionalities."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"Acronis Cyber Protect's pricing is reasonable."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"Our licensing fees are on a yearly basis."

"There is a license required for this solution and it can be on a monthly basis."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."