Acronis Cyber Protect vs MSP360 Backup comparison

"The web-based interface makes it easy to use."

"Acronis Backup is easy to use, intuitive, and has high performance."

"The most valuable feature is the quick restoration. We can restore the data quickly."

"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."

"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."

"The user interface (UI) is easy to use."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"The tool’s licensing and pricing are economical for SMB customers."

"Client-side encryption minimizes worries about data being captured on the back-end."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."

"Improved support for immutability and Utility AirGAP could be beneficial."

"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"There are some limitations to the backup."

"On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly."

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"We pay a yearly subscription fee and the pricing is reasonable."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"This is an affordable product and fits within our customers' budgets."

"The pricing is comparable to the newest solution available on the market, Altaro."

"It is a low-cost solution."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."