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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Ranking in Cloud Backup
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"It works with different types of partitions or different OSs."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"Centralized management is valuable to us."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Provides connectivity to a lot of different cloud storage solutions."
"General ease of use and performance of the Windows version is the most valuable feature."
"It has allowed me to implement a cost effective, highly configurable solution."
 

Cons

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"For smaller companies it's a little more challenging to maintain."
"The product would be better if they offered more integration capabilities."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"The solution's error handling can be improved specifically for Linux errors."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"The product needs to have a simple DR process."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The product could be more user-friendly."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
 

Pricing and Cost Advice

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"I find the pricing structure satisfactory, it is around $25 per year."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"Our licenses come with a one-time yearly subscription fee."
"It has already paid off itself in the first few months that we implemented it."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"We have a very good return on investment."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
17%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.