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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
15th
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (34th), MSP Backup (7th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.2%, down from 4.4% compared to the previous year. The mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.2%
MSP360 Backup1.0%
Other96.8%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, it's been very successful and very effective."
"Image based backup, restore Windows based images quickly and on different hardware."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"It has taken a lot of the manual work out of replicating backups."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The recent release, Acronis 12, is integrated with Cloud Acronis and is useful to backup data while providing a stronger security policy for critical data."
"Acronis has a very rich functionality."
"The most valuable feature is the extra protection, especially for the backup."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"General ease of use and performance of the Windows version is the most valuable feature."
"The solution is easy to access and handles things efficiently."
"Provides connectivity to a lot of different cloud storage solutions."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
 

Cons

"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"One of my clients is using version 11.7, which I feel has quite a few bugs and is not easy to work with."
"A little bit more integration would be good. It should support broader platforms."
"Product has been very unstable since version 10 and all versions since then."
"More flexibility with Acronis Linux Console ability to run modules such as the Acronis Windows console; some LINUS modules are locked."
"It would be nice to have it on the cloud platform without using third-party equipment."
"This is not a feature-rich solution."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The interface could use some updating."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
 

Pricing and Cost Advice

"It has already paid off itself in the first few months that we implemented it."
"It is a low-cost solution."
"The pricing is comparable to the newest solution available on the market, Altaro."
"Licensing fees are billed annually and there are no extra charges."
"The tool is cheap compared to other products."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"Our licenses come with a one-time yearly subscription fee."
"We use the free version that provides very basic functionalities."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.