Acronis Cyber Protect vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.2, while MSP360 is ranked #56 with an average rating of 7.0. Acronis holds a 4.4% mindshare in BRS, compared to MSP360’s 0.4% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,648 Views
6,484 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

829 Views
639 Comparison Views

100% willing to recommend

Acronis Cyber Protect

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and MSP360 Backup compete in the data protection category. Acronis appears to have an upper hand with its extensive security features, while MSP360 stands out for its integration options.

Features: Acronis Cyber Protect offers advanced anti-malware, vulnerability assessments, and automated patch management. MSP360 Backup provides cloud compatibility, integration with major cloud providers, and flexible backup options.

Room for Improvement: Acronis needs better scalability, more flexible pricing tiers, and simpler initial setup. MSP360 requires improved customer support, a more intuitive backup process, and better training resources.

Ease of Deployment and Customer Service: Acronis has a centralized management console but can be challenging to set up. MSP360 offers straightforward installation but mixed reviews on customer service quality.

Pricing and ROI: Acronis is valuable but has high setup costs. MSP360 is more affordable, though it could benefit from better ROI through enhanced support and training.

To learn more, read our detailed Acronis Cyber Protect vs. MSP360 Backup Report (Updated: March 2025).

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Ranking in Cloud Backup

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (27th), MSP Backup (3rd)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is exceptional for desktop backup."

"Universal Restore is valuable to us."

"The pricing is fine."

"It is a very fast and reliable backup, which requires less management and restores quickly."

"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."

"The tool is user-friendly."

"It is a very stable solution."

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

More Acronis Cyber Protect pros

"The solution is easy to access and handles things efficiently."

"MSP360 Backup's most valuable feature is its backup interface."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

More MSP360 Backup pros

Cons

"We would always support better pricing."

"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."

"There are times when the backups are slow. A faster backup would be better."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."

"The product needs to have a simple DR process."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

More Acronis Cyber Protect cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The product could be more user-friendly."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

More MSP360 Backup cons

Pricing and Cost Advice

"I find the pricing structure satisfactory, it is around $25 per year."

"Licensing fees are billed annually and there are no extra charges."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"We use the free version that provides very basic functionalities."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"Doing what this is capable of doing, the cost of it is in line."

"It has already paid off itself in the first few months that we implemented it."

More Acronis Cyber Protect pricing and cost advice

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Construction Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Compared 19% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 8% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 8% of the time

Azure Backup vs Acronis Cyber Protect

Compared 5% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

Compared 4% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 21% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 16% of the time

NinjaOne vs MSP360 Backup

Compared 14% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

Comet Backup vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

March 2025

Download Acronis Cyber Protect product report

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Cloudberry Backup

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

StratX

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

March 2025

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