Acronis Cyber Protect vs MSP360 Backup comparison

"The licensing model is very good."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"For me, the cost is a significant advantage."

"Acronis Backup is easy to use."

"The tool’s licensing and pricing are economical for SMB customers."

"The web-based interface makes it easy to use."

"The solution has all the features I need and user friendly."

"One of its most valuable aspects is its user-friendly interface."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The most valuable feature of MSP360 Backup is its reliability."

"MSP360 Backup's most valuable feature is its backup interface."

"Provides connectivity to a lot of different cloud storage solutions."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The solution is simple to use and easy to configure."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

"The solution's reporting feature could be better."

"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."

"If we could have a mass deployment option using Acronis, that would be helpful."

"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

"The pricing could be improved."

"On the cloud side, security could always be better."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution's pricing is very high."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"Our licensing fees are on a yearly basis."

"I would describe the product as a mid-priced tool for small and medium businesses."

"If the solution was less expensive it would be better."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"The tool's subscription costs are monthly. The product's pricing is fair."

"Doing what this is capable of doing, the cost of it is in line."

"There are monthly fees to use Acronis Backup."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."