Acronis Cyber Protect vs MSP360 Backup comparison

"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."

"Ease of deployment is something that was important, and that's what this solution did offer."

"The most valuable feature is the extra protection, especially for the backup."

"There is advanced management where we can do passing, software inventory, and hardware inventory."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"It’s a complete solution for data backup and recovery."

"It's always stable. It's very good, useful, and user-friendly."

"It's a good solution for backing up items."

"MSP360 Backup's most valuable feature is its backup interface."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"The solution is simple to use and easy to configure."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The initial setup is very easy. It's not overly complex."

"General ease of use and performance of the Windows version is the most valuable feature."

"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."

"There are some frustrating things. One in particular is when you're looking through your logs from the previous night's jobs and you see a warning, and you go in, and you try to dig through to find what exactly the warning meant, and you can't find anything."

"The replication part and failover are areas in which improvements are required."

"The technical support needs some improvement."

"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."

"It could back up more things. I don't think it can back up Box and some of the other third-party ones."

"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."

"A little bit more integration would be good. It should support broader platforms."

"The product could be more user-friendly."

"The graphics are looking a bit old and should be updated."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"The tool is cheap compared to other products."

"The cost of updates is less than $100 USD yearly."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"I would describe the product as a mid-priced tool for small and medium businesses."

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."

"The tool's subscription costs are monthly. The product's pricing is fair."

"It is a low-cost solution."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."