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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
58th
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.4%, down from 4.5% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.4%
MSP360 Backup0.9%
Other96.7%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it."
"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."
"This is a perfect option for an SMB."
"In my opinion, it's the best product for end-users and PCs."
"The backup timing and restoring process is great compared to other options."
"In my opinion, it's the best product for end-users and PCs."
"The user interface (UI) is easy to use."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The UI is pretty good; it's very simple and very user-friendly."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The initial setup is very easy. It's not overly complex."
"Technical support is very good."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature of MSP360 Backup is its reliability."
 

Cons

"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"This is not a feature-rich solution."
"There are times when the backups are slow. A faster backup would be better."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"Restore processes fail sometimes if the file is corrupt."
"The other issue is that I don't like the implementation of the SQL backup."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"If the solution was less expensive it would be better."
"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"Our licenses come with a one-time yearly subscription fee."
"The price of Acronis Backup could be reduced, it is expensive."
"There is a license required for this solution and it can be on a monthly basis."
"The tool's subscription costs are monthly. The product's pricing is fair."
"We have a very good return on investment."
"The solution is expensive."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
12%
Manufacturing Company
8%
Construction Company
7%
Construction Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.