Acronis Cyber Protect vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Backup and Recovery category. Acronis is ranked #15 with an average rating of 7.8, while MSP360 is ranked #56. Acronis holds a 2.2% mindshare in BRS, compared to MSP360’s 1.0% mindshare. Additionally, 86% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect

Read 124 Acronis Cyber Protect reviews

10,462 Views
7,428 Comparison Views

86% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,087 Views
1,914 Comparison Views

100% willing to recommend

Acronis Cyber Protect

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and MSP360 Backup compete in the data protection category. Acronis appears to have an upper hand with its extensive security features, while MSP360 stands out for its integration options.

Features: Acronis Cyber Protect offers advanced anti-malware, vulnerability assessments, and automated patch management. MSP360 Backup provides cloud compatibility, integration with major cloud providers, and flexible backup options.

Room for Improvement: Acronis needs better scalability, more flexible pricing tiers, and simpler initial setup. MSP360 requires improved customer support, a more intuitive backup process, and better training resources.

Ease of Deployment and Customer Service: Acronis has a centralized management console but can be challenging to set up. MSP360 offers straightforward installation but mixed reviews on customer service quality.

Pricing and ROI: Acronis is valuable but has high setup costs. MSP360 is more affordable, though it could benefit from better ROI through enhanced support and training.

To learn more, read our detailed Acronis Cyber Protect vs. MSP360 Backup Report (Updated: April 2026).

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

15th

Ranking in Cloud Backup

11th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

124

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Cloud Backup

47th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (34th), MSP Backup (7th)

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.2%, down from 4.4% compared to the previous year. The mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Acronis Cyber Protect	2.2%
MSP360 Backup	1.0%
Other	96.8%

Backup and Recovery

Featured Reviews

ArunKumar24

Chairman at ONGC

Reliable image backups have protected our HMIs and simplified on‑premises recovery

We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is its consistency."

"The fact that I can backup my entire computer including the operating system, registry, etc., and my data drive, and optionally restore either one or more entire drives or specific files or folders, with automatic full and incremental backups scheduled nightly, is invaluable."

"The solution is exceptional for desktop backup."

"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."

"Universal Restore is valuable to us."

"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."

"The deployment of operating systems to new or repaired systems is much faster than before."

"It is a very fast and reliable backup, which requires less management and restores quickly."

More Acronis Cyber Protect pros

"The solution is simple to use and easy to configure."

"The UI is pretty good; it's very simple and very user-friendly."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The most valuable feature of MSP360 Backup is its reliability."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

More MSP360 Backup pros

Cons

"Acronis support is pathetic. It takes five days to open the case."

"It does not delete locked files."

"Improved support for immutability and Utility AirGAP could be beneficial."

"There is no technical support available for this product and there is also minimal documentation available."

"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."

"Version 12.5 only has a web interface which is absolutely unacceptable for this type of product."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

More Acronis Cyber Protect cons

"The solution's pricing is very high."

"The graphics are looking a bit old and should be updated."

"The interface could use some updating."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

More MSP360 Backup cons

Pricing and Cost Advice

"The pricing is comparable to the newest solution available on the market, Altaro."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"Acronis Cyber Protect's pricing is reasonable."

"I would describe the product as a mid-priced tool for small and medium businesses."

"The tool's subscription costs are monthly. The product's pricing is fair."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

More Acronis Cyber Protect pricing and cost advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

12%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	68
Midsize Enterprise	15
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

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What is your experience regarding pricing and costs for Acronis Backup?

Overall, the price is very good. I would rate the price as nine out of ten.

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Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 11% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

Compared 5% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 4% of the time

Rubrik vs Acronis Cyber Protect

Compared 3% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

Compared 2% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

NinjaOne vs MSP360 Backup

Compared 2% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

April 2026

Download Acronis Cyber Protect product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Cloudberry Backup

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

StratX

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

April 2026

Free Report: Acronis Cyber Protect vs. MSP360 Backup

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