Acronis Cyber Protect vs MSP360 Backup comparison

"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."

"It is a very stable solution."

"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."

"The stability of Acronis Cyber Protect is very high."

"​I have everything I need in the backup or in the partition. ​"

"The pricing is fine."

"The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats, providing inception into threats and how to react with them before securing, and is a great asset as a feature."

"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."

"The initial setup is very easy. It's not overly complex."

"MSP360 Backup's most valuable feature is its backup interface."

"It has allowed me to implement a cost effective, highly configurable solution."

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."

"The support takes too much time to respond to callbacks."

"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."

"The dashboards for digital operations can be improved."

"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."

"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."

"It could have a better ability to manage backups over a longer period."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Acronis Cyber Protect's pricing is reasonable."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"I would describe the product as a mid-priced tool for small and medium businesses."

"Licensing fees are billed annually and there are no extra charges."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."