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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
58th
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.4%, down from 4.5% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.4%
MSP360 Backup0.9%
Other96.7%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"Any customer who uses Acronis that has needed to restore anything from their backup has had a 99% success rate, where they have been able to restore data without any problems."
"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."
"The backup timing and restoring process is great compared to other options."
"The tool is user-friendly."
"Acronis is a highly effective product; it's easy to use and manage."
"The most valuable feature is the quick restoration; we can restore the data quickly."
"The setup is very easy."
"Provides connectivity to a lot of different cloud storage solutions."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"The most valuable feature of MSP360 Backup is its reliability."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The UI is pretty good; it's very simple and very user-friendly."
"It has allowed me to implement a cost effective, highly configurable solution."
 

Cons

"Acronis support is pathetic. It takes five days to open the case."
"Acronis Backup isn't scalable at all."
"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"We would always support better pricing."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The product could be more user-friendly."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The pricing is comparable to the newest solution available on the market, Altaro."
"I find the pricing structure satisfactory, it is around $25 per year."
"We pay a yearly subscription fee and the pricing is reasonable."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"There are monthly fees to use Acronis Backup."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.