Acronis Cyber Protect vs MSP360 Backup comparison

"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."

"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."

"Acronis has a very rich functionality."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"It is a very stable solution."

"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."

"The solution is exceptional for desktop backup."

"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature of MSP360 Backup is its reliability."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"General ease of use and performance of the Windows version is the most valuable feature."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Technical support is very good."

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."

"The reporting can be improved."

"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."

"It could have a better ability to manage backups over a longer period."

"The licensing approach becomes intricate when dealing with SharePoint."

"We have issues with the SQL databases which are a little shaky."

"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."

"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution's pricing is very high."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The graphics are looking a bit old and should be updated."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"I find the pricing structure satisfactory, it is around $25 per year."

"We were on a perpetual license for Acronis Backup."

"There is a license required for this solution and it can be on a monthly basis."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"We pay a yearly subscription fee and the pricing is reasonable."

"The cost of updates is less than $100 USD yearly."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."