Acronis Cyber Protect vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.1, while MSP360 is ranked #57 with an average rating of 7.0. Acronis holds a 4.5% mindshare in BRS, compared to MSP360’s 0.4% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,963 Views
6,781 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

859 Views
658 Comparison Views

100% willing to recommend

Acronis Cyber Protect

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and MSP360 Backup compete in the data protection category. Acronis appears to have an upper hand with its extensive security features, while MSP360 stands out for its integration options.

Features: Acronis Cyber Protect offers advanced anti-malware, vulnerability assessments, and automated patch management. MSP360 Backup provides cloud compatibility, integration with major cloud providers, and flexible backup options.

Room for Improvement: Acronis needs better scalability, more flexible pricing tiers, and simpler initial setup. MSP360 requires improved customer support, a more intuitive backup process, and better training resources.

Ease of Deployment and Customer Service: Acronis has a centralized management console but can be challenging to set up. MSP360 offers straightforward installation but mixed reviews on customer service quality.

Pricing and ROI: Acronis is valuable but has high setup costs. MSP360 is more affordable, though it could benefit from better ROI through enhanced support and training.

To learn more, read our detailed Acronis Cyber Protect vs. MSP360 Backup Report (Updated: March 2025).

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Ranking in Cloud Backup

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

57th

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (26th), MSP Backup (3rd)

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."

"Acronis Backup is easy to use."

"Acronis has a very rich functionality."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."

"For me, the cost is a significant advantage."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."

More Acronis Cyber Protect pros

"Provides connectivity to a lot of different cloud storage solutions."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Technical support is very good."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The most valuable feature of MSP360 Backup is its reliability."

"The initial setup is very easy. It's not overly complex."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

More MSP360 Backup pros

Cons

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."

"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

"There are some limitations to the backup."

"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

More Acronis Cyber Protect cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"Our licensing fees are on a yearly basis."

"This is an affordable product and fits within our customers' budgets."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"The price is reasonable."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

More Acronis Cyber Protect pricing and cost advice

"Its pricing needs improvement."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

18%

Manufacturing Company

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Compared 19% of the time

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Compared 8% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 7% of the time

Azure Backup vs Acronis Cyber Protect

Compared 5% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

Compared 5% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 24% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 18% of the time

NinjaOne vs MSP360 Backup

Compared 13% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

March 2025

Download Acronis Cyber Protect product report

Buyer's Guide

MSP360 Backup

February 2025

Download MSP360 Backup product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Cloudberry Backup

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

StratX

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

March 2025

Free Report: Acronis Cyber Protect vs. MSP360 Backup

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