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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Ranking in Cloud Backup
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Cloud Backup
46th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (34th), MSP Backup (7th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.4%
MSP360 Backup0.7%
Other95.9%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup is very easy."
"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"Acronis Backup is easy to use."
"The web-based interface makes it easy to use."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
"Provides connectivity to a lot of different cloud storage solutions."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is easy to access and handles things efficiently."
 

Cons

"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"The dashboards for digital operations can be improved."
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"Acronis has some limitations on the cloud side."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The product could be more user-friendly."
"The graphics are looking a bit old and should be updated."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"The price is reasonable."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"I find the pricing structure satisfactory, it is around $25 per year."
"If the solution was less expensive it would be better."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
8%
Retailer
4%
Educational Organization
10%
Computer Software Company
9%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.