Acronis Cyber Protect vs MSP360 Backup comparison

"The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"All the necessary features required to set up a proper backup are already present in Acronis Backup."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."

"​I have everything I need in the backup or in the partition. ​"

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"Client-side encryption minimizes worries about data being captured on the back-end."

"It has allowed me to implement a cost effective, highly configurable solution."

"The solution is easy to access and handles things efficiently."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Technical support is very good."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Acronis Cyber Protect could be more affordable, especially for us in South America. It is important to review the cost for different countries."

"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."

"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."

"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."

"The support takes too much time to respond to callbacks."

"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."

"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The product could be more user-friendly."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"The pricing is comparable to the newest solution available on the market, Altaro."

"There is a license required for this solution and it can be on a monthly basis."

"The license is a perpetual license. The cost is an area for improvement."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"It has already paid off itself in the first few months that we implemented it."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"We have a very good return on investment."