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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.3%, down from 4.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.3%
MSP360 Backup1.1%
Other96.6%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a backup of not only the machine, i.e., the hard drive and data, but we also have the ability to recover to a new piece of equipment fairly quickly."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"The tool’s licensing and pricing are economical for SMB customers."
"It is a very fast and reliable backup, which requires less management and restores quickly.​"
"General ease of use and performance of the Windows version is the most valuable feature."
"General ease of use and performance of the Windows version is the most valuable feature."
"Client-side encryption minimizes worries about data being captured on the back-end."
"It has allowed me to implement a cost effective, highly configurable solution."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
 

Cons

"The newer version 12 was a little bit hard to set up and get licensed."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"This is not a feature-rich solution."
"Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."
"There are some frustrating things. One in particular is when you're looking through your logs from the previous night's jobs and you see a warning, and you go in, and you try to dig through to find what exactly the warning meant, and you can't find anything."
"A little bit more integration would be good. It should support broader platforms."
"When we do POCs, we can't open support tickets. We have to go to a PO to open support tickets."
"The solution could use a single sign-on integration that can default to the admin dashboard."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
 

Pricing and Cost Advice

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"It is a low-cost solution."
"This is an affordable product and fits within our customers' budgets."
"The tool's subscription costs are monthly. The product's pricing is fair."
"If the solution was less expensive it would be better."
"There is a license required for this solution and it can be on a monthly basis."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"The cost of updates is less than $100 USD yearly."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: April 2026.
896,563 professionals have used our research since 2012.