Acronis Cyber Protect vs MSP360 Backup comparison

"The solution was easy to install and to deploy."

"Their response is quite efficient."

"In my opinion, it's the best product for end-users and PCs."

"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"​I have everything I need in the backup or in the partition. ​"

"It's always stable. It's very good, useful, and user-friendly."

"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"MSP360 Backup's most valuable feature is its backup interface."

"Provides connectivity to a lot of different cloud storage solutions."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"General ease of use and performance of the Windows version is the most valuable feature."

"The most valuable feature of MSP360 Backup is its reliability."

"Technical support is very good."

"The solution is simple to use and easy to configure."

"On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly."

"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."

"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."

"We have issues with the SQL databases which are a little shaky."

"Their support process can be quite lengthy...This is an area that needs improvement."

"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."

"The solution's reporting feature could be better."

"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The graphics are looking a bit old and should be updated."

"The solution's pricing is very high."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"We pay a yearly subscription fee and the pricing is reasonable."

"Our licensing fees are on a yearly basis."

"​I like the pricing​, and that it is easy to use and has performed well. ​"

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"The solution is expensive."