Acronis Cyber Protect vs MSP360 Backup comparison

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."

"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."

"Acronis Backup is easy to use."

"The solution is stable and reliable."

"​I have everything I need in the backup or in the partition. ​"

"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is simple to use and easy to configure."

"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"We would always support better pricing."

"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."

"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

"The dashboards for digital operations can be improved."

"I would ​change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.​"

"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The product could be more user-friendly."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"The price of Acronis Backup could be reduced, it is expensive."

"Our licensing fees are on a yearly basis."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"There is a license required for this solution and it can be on a monthly basis."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"It has already paid off itself in the first few months that we implemented it."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"The solution is expensive."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."