Acronis Cyber Protect vs MSP360 Backup comparison

"Acronis Backup is easy to use, intuitive, and has high performance."

"The solution has helped us because it supports a lot of platforms and we don't have to install anything at our end in terms of a server and the like; everything is on the cloud and that's a good start for us."

"Since the last version, everything has been improved."

"Due to some power failure our 10 systems crashed which were recovered in few minutes by the Acronis recovery partition."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection, and additionally, the documentation is good."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"The most valuable feature is the extra protection, especially for the backup."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"The UI is pretty good; it's very simple and very user-friendly."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."

"The initial setup is very easy. It's not overly complex."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"I would like to have more cybersecurity integration to properly round up the product and its offering."

"The technical support is less than average."

"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."

"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."

"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."

"The newer version 12 was a little bit hard to set up and get licensed."

"I got a couple of backup errors and it didn't really give too much detail, but the program was still running on the computer that gave the errors."

"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The graphics are looking a bit old and should be updated."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"We pay a yearly subscription fee and the pricing is reasonable."

"There is a license required for this solution and it can be on a monthly basis."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"I would describe the product as a mid-priced tool for small and medium businesses."

"The price is reasonable."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"The pricing is comparable to the newest solution available on the market, Altaro."

"Our licenses come with a one-time yearly subscription fee."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."