Acronis Cyber Protect vs MSP360 Backup comparison

"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."

"Acronis Backup is easy to use."

"The user interface (UI) is easy to use."

"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Technical support is very good."

"MSP360 Backup's most valuable feature is its backup interface."

"Provides connectivity to a lot of different cloud storage solutions."

"The initial setup was complex. We had to deploy it through an external consultant team."

"The replication part and failover are areas in which improvements are required."

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."

"The solution's error handling can be improved specifically for Linux errors."

"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."

"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."

"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."

"The cost of Acronis Cyber Protect is good, but as a general judgment here in Egypt, the economic situation is not good. If they can provide a waiver or discount for low-income countries, it would help to spread adoption."

"The solution's pricing is very high."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The graphics are looking a bit old and should be updated."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The restore time could improve. When we had an issue the restore time was lengthy."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"The license is a perpetual license. The cost is an area for improvement."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"It is a low-cost solution."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"Our licenses come with a one-time yearly subscription fee."

"The price is reasonable."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"We have a very good return on investment."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."