Acronis Cyber Protect vs MSP360 Backup comparison

"The stability of Acronis Cyber Protect is very high."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"Universal Restore is valuable to us."

"The solution has all the features I need and user friendly."

"The user interface (UI) is easy to use."

"Acronis Backup is easy to use."

"The solution was easy to install and to deploy."

"The performance has been fine so far."

"Technical support is very good."

"General ease of use and performance of the Windows version is the most valuable feature."

"The initial setup is very easy. It's not overly complex."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"It has allowed me to implement a cost effective, highly configurable solution."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly."

"The pricing could be improved."

"The product would be better if they offered more integration capabilities."

"The dashboards for digital operations can be improved."

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"Their support process can be quite lengthy...This is an area that needs improvement."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"The support takes too much time to respond to callbacks."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The restore time could improve. When we had an issue the restore time was lengthy."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution's pricing is very high."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Our licensing fees are on a yearly basis."

"It is a low-cost solution."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"Acronis Cyber Protect's pricing is reasonable."

"Licensing fees are billed annually and there are no extra charges."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."