Acronis Cyber Protect vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.1, while MSP360 is ranked #55 with an average rating of 7.0. Acronis holds a 4.5% mindshare in BRS, compared to MSP360’s 0.4% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect

Read 120 Acronis Cyber Protect reviews

8,253 Views
7,003 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

846 Views
669 Comparison Views

100% willing to recommend

Acronis Cyber Protect

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and MSP360 Backup compete in the data protection category. Acronis appears to have an upper hand with its extensive security features, while MSP360 stands out for its integration options.

Features: Acronis Cyber Protect offers advanced anti-malware, vulnerability assessments, and automated patch management. MSP360 Backup provides cloud compatibility, integration with major cloud providers, and flexible backup options.

Room for Improvement: Acronis needs better scalability, more flexible pricing tiers, and simpler initial setup. MSP360 requires improved customer support, a more intuitive backup process, and better training resources.

Ease of Deployment and Customer Service: Acronis has a centralized management console but can be challenging to set up. MSP360 offers straightforward installation but mixed reviews on customer service quality.

Pricing and ROI: Acronis is valuable but has high setup costs. MSP360 is more affordable, though it could benefit from better ROI through enhanced support and training.

To learn more, read our detailed Acronis Cyber Protect vs. MSP360 Backup Report (Updated: January 2025).

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Ranking in Cloud Backup

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (26th), MSP Backup (3rd)

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a perfect option for an SMB."

"The solution was easy to install and to deploy."

"It is fast and easy for an image-based backup across all platforms."

"For me, the cost is a significant advantage."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"It is a very stable solution."

"It's always stable. It's very good, useful, and user-friendly."

"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."

More Acronis Cyber Protect pros

"The most valuable feature of MSP360 Backup is its reliability."

"The initial setup is very easy. It's not overly complex."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Technical support is very good."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

"Provides connectivity to a lot of different cloud storage solutions."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

Cons

"This is not a feature-rich solution."

"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."

"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."

"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."

"It would be nice to have it on the cloud platform without using third-party equipment."

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

"If we could have a mass deployment option using Acronis, that would be helpful."

"A little bit more integration would be good. It should support broader platforms."

More Acronis Cyber Protect cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The product could be more user-friendly."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

Pricing and Cost Advice

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"Licensing fees are billed annually and there are no extra charges."

"We pay a yearly subscription fee and the pricing is reasonable."

"Acronis Cyber Protect's pricing is reasonable."

"The tool's subscription costs are monthly. The product's pricing is fair."

"Our licenses come with a one-time yearly subscription fee."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

More Acronis Cyber Protect pricing and cost advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Compared 20% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 8% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 7% of the time

Azure Backup vs Acronis Cyber Protect

Compared 5% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

Compared 5% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 23% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 18% of the time

NinjaOne vs MSP360 Backup

Compared 12% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 11% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

February 2025

Download Acronis Cyber Protect product report

Buyer's Guide

MSP360 Backup

February 2025

Download MSP360 Backup product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Cloudberry Backup

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

StratX

Buyer's Guide

Acronis Cyber Protect vs. MSP360 Backup

January 2025

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