Acronis Cyber Protect vs MSP360 Backup comparison

"With Acronis software it was very easy to set up, the reliability has been wonderful."

"This is a perfect option for an SMB."

"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."

"Post-implementation, this fell to zero and boosted morale by allowing the engineers to enjoy their weekends with their families."

"Compared to what we had before, we now have ease of use."

"The most valuable feature of Acronis Backup is the data recovery and restoration details."

"Acronis helps to backup data on a server and also to manage some cloning from 1 PC to another using the method."

"The solution suits my business needs; it works perfectly for me."

"It has allowed me to implement a cost effective, highly configurable solution."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"General ease of use and performance of the Windows version is the most valuable feature."

"I would recommend the solution; it's a very trustworthy solution."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Acronis Backup isn't scalable at all."

"This solution would not scale well in a large environment."

"GUI for management of backups. Using 11.5 more difficult with keeping on tabs with all backup schedules and status of backups, even when using the management console feature of the software."

"Sometimes backups become corrupted and can not be access via the Recovery Console, You can send the backups too Acronis support (Could take months depending on the size of the backup) and they will try to recover the data, however rarely do."

"The reporting can be improved."

"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"The whole product structure is confusing. You can actually get to do what you want to do, but Acronis seems to have a singular ability to make things difficult."

"The solution's reporting feature could be better."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"The license is a perpetual license. The cost is an area for improvement."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"The price of the solution is reasonable."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"It is a low-cost solution."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."