Acronis Cyber Protect vs MSP360 Backup comparison

"The setup is very easy."

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."

"It’s a complete solution for data backup and recovery."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"The main reasons that our customers like Acronis are that it is very strong and easy to use."

"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."

"Due to some power failure our 10 systems crashed which were recovered in few minutes by the Acronis recovery partition."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The UI is pretty good; it's very simple and very user-friendly."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The setup, the initial setup, does different kind of Windows servers and has different kind of agents for different scenarios. Sometimes the initial setup was a little bit complicated."

"I had to call one of the technicians to help set it up. It was so complicated. And I still don't know how to use it."

"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."

"Acronis Backup support could improve."

"As far as the functionality goes, I haven't had a single issue with it. Rather, I've had some issues with the understandability of the interface."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"Those functions have been removed from the product and it's very frustrating."

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The graphics are looking a bit old and should be updated."

"The solution's pricing is very high."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"The cost of updates is less than $100 USD yearly."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"The price is reasonable."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"Our licensing fees are on a yearly basis."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."