Acronis Cyber Protect vs MSP360 Backup comparison

"For me, it's been very successful and very effective."

"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."

"​I have everything I need in the backup or in the partition. ​"

"The administration is pretty flexible in terms of defining a multi-tenant type of setup."

"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"Backups of servers while they are running."

"It is fast and easy for an image-based backup across all platforms."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"The most valuable feature of MSP360 Backup is its reliability."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"MSP360 Backup's most valuable feature is its backup interface."

"The Acronis Workstation Backup and Recovery version 11.7 is not backwards compatible."

"A little bit more integration would be good. It should support broader platforms."

"The whole product structure is confusing. You can actually get to do what you want to do, but Acronis seems to have a singular ability to make things difficult."

"There are times when the backups are slow. A faster backup would be better."

"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."

"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."

"Acronis Backup support could improve."

"The support and documentation must be improved."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The product could be more user-friendly."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"I find the pricing structure satisfactory, it is around $25 per year."

"This is an affordable product and fits within our customers' budgets."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"The price is reasonable."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"The price of the solution is expensive and could be reduced a little."

"It is a low-cost solution."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."