Acronis Cyber Protect vs MSP360 Backup comparison

"Buy it."

"One of its most valuable aspects is its user-friendly interface."

"The setup is very easy."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."

"It is a very stable solution."

"The solution has all the features I need and user friendly."

"The solution has all the features I need and user friendly."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"MSP360 Backup's most valuable feature is its backup interface."

"Technical support is very good."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I would recommend the solution; it's a very trustworthy solution."

"The UI is pretty good; it's very simple and very user-friendly."

"The solution is easy to access and handles things efficiently."

"The licensing approach becomes intricate when dealing with SharePoint."

"It seems like I haven't had any issues since I added the RAM to the Management Server, but it does seem to start being sluggish because I have it running on a Windows 7 machine."

"Requires a committed effort to learn this comprehensive software"

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"One of my clients is using version 11.7, which I feel has quite a few bugs and is not easy to work with."

"The ability to use computing resources, the storage nose is stuck frequently and we have to reboot it, and I'm told that it needs 128GB memory and SAS disk to keep it stable, all of these elements leave me unsatisfied."

"The new version has anti-malware and software management features, but these features should be enhanced."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The price of Acronis Backup could be reduced, it is expensive."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"We were on a perpetual license for Acronis Backup."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"Licensing fees are billed annually and there are no extra charges."

"There is a license required for this solution and it can be on a monthly basis."

"If the solution was less expensive it would be better."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."