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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
16th
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
45th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.3%, down from 4.4% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.3%
MSP360 Backup1.1%
Other96.6%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its ability to back up and recover our production environment from ransomware."
"Acronis Backup is the kind of product that is quite easy to get started with, as it is pretty straightforward."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The most valuable feature of the solution for me is that it's a full software as a service product so deployment time will be very quick."
"The user interface (UI) is easy to use."
"I didn't start using Acronis until I came here 3 years ago - it's what the organization was using already, and I found that I liked it better than Symantec."
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"The tool’s licensing and pricing are economical for SMB customers."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I would recommend the solution; it's a very trustworthy solution."
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is easy to access and handles things efficiently."
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
 

Cons

"Sometimes backups become corrupted and can not be access via the Recovery Console, You can send the backups too Acronis support (Could take months depending on the size of the backup) and they will try to recover the data, however rarely do."
"The setup, the initial setup, does different kind of Windows servers and has different kind of agents for different scenarios. Sometimes the initial setup was a little bit complicated."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"A little bit more integration would be good. It should support broader platforms."
"This is not a feature-rich solution."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"The solution could be better if some of the features were more in-depth."
"I got a couple of backup errors and it didn't really give too much detail, but the program was still running on the computer that gave the errors."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
 

Pricing and Cost Advice

"Acronis Cyber Protect's pricing is reasonable."
"The price is reasonable."
"I would describe the product as a mid-priced tool for small and medium businesses."
"Our licensing fees are on a yearly basis."
"If the solution was less expensive it would be better."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."
"The price of Acronis Backup could be reduced, it is expensive."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: April 2026.
896,298 professionals have used our research since 2012.