Acronis Cyber Protect vs MSP360 Backup comparison

"Our customers are impressed with the scalability and richness of the different functions."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"The product is very easy to use, quite stable, very flexible, its feature set is well balanced, the initial setup is very straightforward and the deployment is very fast, and the licensing model is very good."

"All are valuable and reliable with Acronis Backup 11.7.50220."

"It has taken a lot of the manual work out of replicating backups."

"Acronis helps to backup data on a server and also to manage some cloning from 1 PC to another using the method."

"It offers an excellent level of service."

"The fact that I can backup my entire computer including the operating system, registry, etc., and my data drive, and optionally restore either one or more entire drives or specific files or folders, with automatic full and incremental backups scheduled nightly, is invaluable."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"I would recommend the solution; it's a very trustworthy solution."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The most valuable feature of MSP360 Backup is its reliability."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Client-side encryption minimizes worries about data being captured on the back-end."

"General ease of use and performance of the Windows version is the most valuable feature."

"General ease of use and performance of the Windows version is the most valuable feature."

"However it lacks advance features like granular backup and data filtering hence unsuitable for enterprise level."

"For smaller companies it's a little more challenging to maintain."

"It takes a long to backup data using Acronis backup and recovery v11 and I found Acronis support not really helpful as they always suggest to update the software instead of solving the issue with the current version."

"They need to continue working on it to make it work more smoothly and faster."

"It does not do what it says on the tin at all."

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."

"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."

"Sometimes backups become corrupted and can not be access via the Recovery Console, You can send the backups too Acronis support (Could take months depending on the size of the backup) and they will try to recover the data, however rarely do."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The product could be more user-friendly."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The other issue is that I don't like the implementation of the SQL backup."

"Doing what this is capable of doing, the cost of it is in line."

"Licensing fees are billed annually and there are no extra charges."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"The tool's subscription costs are monthly. The product's pricing is fair."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"This is an affordable product and fits within our customers' budgets."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"The solution is expensive."