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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
431
Ranking in other categories
Virtualization Management Tools (3rd), Cloud Monitoring Software (12th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.1%
MSP360 Backup1.0%
Other92.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
TH
Applications section Head at Raya Integration
Continuous replication and backup simplify customer service across enterprises of any size
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication. We utilize these features for management and the customers we serve. Veeam Data Platform provides features such as immutability and ransomware protection. While we use other applications for ransomware protection, we rely on Veeam Data Platform for encryption.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"It has allowed me to implement a cost effective, highly configurable solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"It allows us to proactively monitor of virtual infrastructure, and has reduced downtime."
"The solution is stable and absolutely reliable, and it's the most easy-to-use backup replication that I have used so far."
"It is a good solution for backups and reporting."
"The solution's instant recovery feature is good and allows you to capture and copy individual files."
"It is a rock-solid backup solution. That's all, and that's what we were asking for."
"The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password."
"The backup and replication features of this solution are most valuable."
"I would mostly recommend this product because it's easy to use and it is easy to install."
 

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The other issue is that I don't like the implementation of the SQL backup."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"On individual user backups, there are certain people who have got individual PCs and they have data on them. Veeam is not up to that mark."
"Veeam ONE should improve its UI."
"Backing up Exchange could be better, particularly Clustered Exchange."
"The only issue on which we would like to see for improvement would be, potentially, the ability to do some different things with recovery, like faster recovery onsite."
"I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
"We experienced a couple of issues where the Veeam ONE server went down because the SQL database grew too much, and we had to recreate it a couple of times."
"I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform."
"The price is consistently an area for improvement."
 

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"The tool’s licensing is yearly and flexible. I would rate the solution’s pricing a seven out of ten."
"If you have Veeam Backup and Replication with the essential license then this solution is free. If you were to purchase Veeam ONE by itself it is priced cheaper than competitors."
"This is an expensive solution and came at a higher cost than expected."
"We purchase a license annually."
"I would rate the product's pricing an eight out of ten. The licensing costs are yearly."
"The price is slightly higher than its competitors."
"The product is expensive."
"The pricing is reasonable."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: April 2026.
886,011 professionals have used our research since 2012.