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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (8th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
430
Ranking in other categories
Virtualization Management Tools (3rd), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 7.0%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform7.0%
MSP360 Backup0.9%
Other92.1%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Client-side encryption minimizes worries about data being captured on the back-end."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature of MSP360 Backup is its reliability."
"The initial setup is very easy. It's not overly complex."
"The solution is simple to use and easy to configure."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Backup and restore features are valuable."
"The product could be improved if they wrote more PowerShell scripts for controlling Veeam."
"The setup was quite simple."
"It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery."
"The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."
"The product is very straightforward and very easy to use from the client-side."
"Continuous Data Protection is a game-changing technology."
"The most valuable addition recently introduced is the Continuous Data Protection feature."
 

Cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation."
"It is always nice to get products cheaper."
"The solution is not very good at backing up the physical Linux systems."
"The stability could be better, specifically in the cloud."
"Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication."
"I would like to see the licensing model improved. They have recently changed the model and have made it more complicated."
"It is efficient but can improve security-wise."
"We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide."
 

Pricing and Cost Advice

"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"It is highly cost-effective when compared to other solutions."
"We pay on an annual basis. We pay roughly $12,000 for our software subscription."
"The product is expensive."
"For what it does, the price is acceptable."
"The price is a bit high. Licensing type is VMware friendly, so it is easy."
"This solution requires a license and the organizations I was involved in were using an enterprise license."
"The licensing is the worst part of Veeam Backup Replication because for the more complex situations and it's quite difficult and complex. In particular, when mixing different requirements the licensing model is complex. For example, mixing a virtual machine backup and a file server backup in the same installation can be somewhat difficult and is expensive."
"Our licensing cost is $200 a year."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business217
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: January 2026.
881,665 professionals have used our research since 2012.