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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 15, 2024
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
54th
Ranking in Cloud Backup
38th
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (3rd)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
422
Ranking in other categories
Virtualization Management Tools (5th), Cloud Monitoring Software (10th)
 

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 18.0%, down from 20.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Technical support is very good."
"The solution is simple to use and easy to configure."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"The replication feature has proven to be the most valuable feature for us."
"Veeam Backup Replication has good performance and can do location-to-location backups. Additionally, it is user-friendly and easy to manage."
"What I like most about this solution are the simplicity and the price-performance ratio."
"It's got a very good user-friendly interface. It's easy to use."
"The WAN accelerator feature has been the most valuable for me. That feature reduced the time needed to complete the task from 25 days to less than a week! This is compared with the original tools used: ntbackup, robocopy and Windows Server Backup."
"One person can manage parameters."
"The solution is stable."
"It's a pretty complete product."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
"The graphics are looking a bit old and should be updated."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation."
"I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."
"The initial setup could be simplified."
"Veeam One has its ransomware monitoring, but it's based on static parameters."
"Veeam ONE should improve its UI."
"I would like a solution for SAP systems to be included."
"The automation could be better."
"In the future, Veeam should release a hardware backup appliance that can be integrated with their software."
 

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"The solution is expensive."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We try to use perpetual licensing, and there are no additional costs. They have recently moved to universal licensing, which is more expensive, and I would like them to go back to host licensing."
"The price of Veeam Backup & Replication is high and that is why I am choosing an alternative."
"We pay on an annual basis. We pay roughly $12,000 for our software subscription."
"We spend hundreds of thousands of dollars on Veeam each year, although it is not expensive for what we get."
"The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have."
"We have a yearly perpetual license."
"I find the pricing to be okay."
"The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account. I would rate the price seven out of ten."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

StratX
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: November 2024.
823,875 professionals have used our research since 2012.