Try our new research platform with insights from 80,000+ expert users

MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 22, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
42nd
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (3rd)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
422
Ranking in other categories
Virtualization Management Tools (5th), Cloud Monitoring Software (10th)
 

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of Veeam Data Platform is 17.6%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to access and handles things efficiently."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Technical support is very good."
"Client-side encryption minimizes worries about data being captured on the back-end."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"It is a good solution for backups and reporting."
"The most valuable feature of the solution is its backup feature."
"A quick-working solution that is very user friendly."
"Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
"The technical support services have always been good."
"Storage Snapshot is a good feature and very safe."
"I have found the backup call feature very good."
"The most valuable feature is the ability to verify that backups are valid."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The graphics are looking a bit old and should be updated."
"The restore time could improve. When we had an issue the restore time was lengthy."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."
"I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
"Veeam Backup & Replication could improve by making it more user-friendly."
"I would like them to move back to host licensing."
"I cannot recall coming across any features that were lacking."
"The initial setup can get complex."
"Could be improved with hybrid cloud integration backup."
"It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Veeam Backup Replication is inexpensive for small workloads."
"We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars."
"We have increased our scalability while being able to free up senior resources from recovery activities. I estimate our overall savings to about $20,000 per year."
"The pricing is good and affordable."
"The product is expensive."
"Veeam's pricing is good. But compared to the past five years, it's constantly increasing."
"The license is a bit expensive."
"The tool’s licensing is yearly and flexible. I would rate the solution’s pricing a seven out of ten."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
831,020 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

StratX
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.