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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
45th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
432
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.0%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.0%
MSP360 Backup1.1%
Other92.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very good."
"The solution is easy to access and handles things efficiently."
"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The initial setup is very easy. It's not overly complex."
"It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS. As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication."
"Very flexible, all-in-one solution."
"The most valuable features are the backup and restoration of our VMs, and they add features regularly."
"It’s a great tool and management should consider spending money for it, as it eases a lot of complexities."
"Its most valuable features are seeding and faster backups over small links."
"Most of the features that we can use with HPE products are directly integrated with the Veeam. This is very important for the customers to have only one pane of glass to manage the backups and also use the HPE products for the backups."
"The data backup replication has been the most useful feature; previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository services."
"The most valuable feature is how reliable Veeam Backup is."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The interface could use some updating."
"The graphics are looking a bit old and should be updated."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"After using it for ten minutes, it would slow down and cause a bottleneck error."
"The SME that helped us with the implementation would probably have more insight because he used it way more than we have. We just use it for making sure that our backups are done daily, and the replications are being performed between sites. We haven't had any issues at all with it other than the fact that there is a slight process to acquire additional licenses if we want to expand our number of hosts. That's because it is based on the number of cores and threads that are used."
"Expanding its compatibility to include Linux would represent a significant advancement."
"When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot."
"We experienced a couple of issues where the Veeam ONE server went down because the SQL database grew too much, and we had to recreate it a couple of times."
"This product is for virtual environments only, which means it cannot backup physical servers."
"It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines."
"Having to use a separate application (Cloudberry) to upload to AWS S3 is very cumbersome and seems like something that should be integrated into the core product."
 

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I consider that the product's price falls under the middle range category."
"The subscription-based pricing of Veeam Backup Replication is competitive."
"Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract."
"The price of Veeam Backup Replication is reasonable. It is not inexpensive nor is it expensive, it is in the middle range compared to other solutions. There can be additional costs for addons."
"The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account. I would rate the price seven out of ten."
"Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD)."
"We use the community edition of the Veeam Backup Replication and it is a software-based license. It can be a little expensive."
"The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business219
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
Information Not Available
Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: April 2026.
892,611 professionals have used our research since 2012.