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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
58th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
431
Ranking in other categories
Virtualization Management Tools (3rd), Cloud Monitoring Software (12th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
MSP360 Backup0.9%
Other92.5%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is easy to access and handles things efficiently."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Provides connectivity to a lot of different cloud storage solutions."
"The initial setup is very easy. It's not overly complex."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The ability to offload backup snapshots to the SAN helps with reducing the backup durations."
"Its portability and being able to back up between different platforms are the most valuable features."
"The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
"The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage."
"The restore capabilities are the most valuable features."
"When it comes to service cases, I would choose Veeam Data Platform over Commvault because restoring from Commvault can be time-consuming due to filtering tasks. Veeam Data Platform, on the other hand, offers a much simpler and faster restore process."
"The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time."
"The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The graphics are looking a bit old and should be updated."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The SME that helped us with the implementation would probably have more insight because he used it way more than we have. We just use it for making sure that our backups are done daily, and the replications are being performed between sites. We haven't had any issues at all with it other than the fact that there is a slight process to acquire additional licenses if we want to expand our number of hosts. That's because it is based on the number of cores and threads that are used."
"Veeam ONE should improve its UI."
"I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
"The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better."
"The pricing is very high."
"I am highly dissatisfied with their customer support approach."
"They could improve the product's response times for technical support and enhance support for newer hypervisors."
"The navigation of menus can be difficult to find what you're looking for sometimes."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I think the price is good when you choose the Essentials Suite, but when you buy a full featured version (for instance the Enterprise Plus) the price is a little bit expensive."
"The price of Veeam is much lower than the IBM solution."
"The pricing of the solution could be reduced."
"Since our Veeam license is perpetual, we only pay for annual maintenance."
"The product is competitively priced."
"The product is not that expensive."
"The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have."
"I rate the pricing a five, depending on the application and environment."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
7%
Financial Services Firm
7%
Computer Software Company
7%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: March 2026.
884,076 professionals have used our research since 2012.