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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
431
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.1%
MSP360 Backup1.0%
Other92.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Provides connectivity to a lot of different cloud storage solutions."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is simple to use and easy to configure."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Rotating HDDs for offline backups use case Instant VM recovery with vPower NFS and SureBackup, also known as Recovery Assurance by other vendors."
"Its most valuable features are seeding and faster backups over small links."
"It is cost-effective. A lot of times, people pick Veeam because of its price."
"The solution is very user-friendly."
"By allowing us to restore from our NetApp appliance directly, we have realized a tremendous time and resource savings in our virtual environment."
"The solution provides great insights."
"It is way easier to take backup with Veeam Backup & Replication than the regular ones."
"It has given me and my customers ease of mind in regards to virtual backup, furthermore it has given us the opportunity to actually test the backup so that we know we can rely on it."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The other issue is that I don't like the implementation of the SQL backup."
"I think Veeam needs to improve the file installation process, as well as more technical things like snapping feature issues."
"The web interface could be more visual."
"The Veeam backup application interface is application-based and not web-based."
"The Veeam technical support is not very good."
"The product must improve its performance."
"There are some features that are lacking compared to other backup solutions, specifically around the use of tape libraries, and this is the largest area for improvement."
"The physical system support needs improvement."
"Its price is higher than other solutions and can be improved."
 

Pricing and Cost Advice

"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract."
"The solution is fairly priced. I rate the pricing a five out of ten."
"The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers."
"I rate the pricing a five, depending on the application and environment."
"Our licensing runs for five years, and after that time we do the renewal. There haven't been any further costs beyond our initial licensing plan because our customer is satisfied with the setup that has been configured and the overall backup environment."
"It's a proper price, as it isn't an issue for what Veeam Backup & Replication is giving us. Obviously, we are paying licensing for our physical VMware environment. It also depends on how the VMware environment is on the side. We have a few very big nodes. So, we need a few licenses and maybe if people had more nodes and sockets and each node was managing less information, machine supplies could be different."
"Veeam products are less expensive than other products. The licensing costs are low and they're pretty affordable."
"We pay every month for Enterprise Plus. There are no additional costs."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.