No more typing reviews! Try our Samantha, our new voice AI agent.

MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
432
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.1%
MSP360 Backup1.0%
Other92.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Client-side encryption minimizes worries about data being captured on the back-end."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The most valuable feature of MSP360 Backup is its reliability."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is easy to access and handles things efficiently."
"Provides connectivity to a lot of different cloud storage solutions."
"The technical support is so helpful because the team is in the USA and the people are fast."
"The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
"The tool provides an easy-to-navigate feature of all the functionalities it has for its users."
"Veeam is quick, easy to work with, and its support for Microsoft products is good."
"It drastically reduced the backup time window and improved data protection."
"The tool is a stable backup solution."
"The installation is pretty straightforward."
"The interface is very user-friendly."
 

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The other issue is that I don't like the implementation of the SQL backup."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance."
"The deduplication feature could be improved by changing to global deduplication."
"When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot."
"I have a problem with the VM. When we started doing a backup, it takes a snapshot for our virtual machines, but when we try it two or three times, in some cases, our virtual machines go to a consolidated state."
"With Veeam v7 in conjunction with vSphere 5.5 using vSphere Flash Read Cache (vFRC), I started seeing issues with Veeam backups either failing or VM Snapshots constantly needing consolidation."
"The backup and integration could be improved."
"I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."
"A different kind of scheduling. We would like to do backup twice a day."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"The price is a bit high. Licensing type is VMware friendly, so it is easy."
"It comes with a higher cost and it is an all-inclusive solution."
"Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract."
"We spend hundreds of thousands of dollars on Veeam each year, although it is not expensive for what we get."
"The product is expensive."
"We are on an annual license for Veeam Backup Replication. We could expand or upgrade the license for the Office365 features. Next year we might go to a three-year plan for support on license."
"Veeam is quite expensive. There are no additional costs to the licensing fees. IBM Spectrum Protect is also expensive. They should improve its pricing. They raise the price every time there is an increase in the features of the product. They should think twice about that."
"This product is not cheap, but it's well worth the cost."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
890,088 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business219
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

Ask a question
Earn 20 points
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
Information Not Available
Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: April 2026.
890,088 professionals have used our research since 2012.