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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
58th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
431
Ranking in other categories
Virtualization Management Tools (3rd), Cloud Monitoring Software (12th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
MSP360 Backup0.9%
Other92.5%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
TH
Applications section Head at Raya Integration
Continuous replication and backup simplify customer service across enterprises of any size
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication. We utilize these features for management and the customers we serve. Veeam Data Platform provides features such as immutability and ransomware protection. While we use other applications for ransomware protection, we rely on Veeam Data Platform for encryption.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The initial setup is very easy. It's not overly complex."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is simple to use and easy to configure."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"I would recommend the solution; it's a very trustworthy solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most important feature for me is the security - you can trust that Veeam is working without having to test or check it."
"I think Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO."
"Veeam ONE is the best and the most mature solution for hypervisors and physical machines."
"The product's initial setup phase was straightforward."
"It helps with process restoration, and with Veeam, we never had backup or restoration issues."
"Veeam has simplified backups for MSPs over the years and is one of the easiest products to deploy."
"Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management."
"Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own."
 

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution's pricing is very high."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The graphics are looking a bit old and should be updated."
"The Veeam backup application interface is application-based and not web-based."
"When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot."
"One of the downsides to Veeam is that it's just software-based."
"I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights."
"The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."
"Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers."
"When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files."
"Direct SAN to SAN replication – it didn’t integrate well with the 3PAR SAN that we had."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing."
"I don't know what the costs are for sure, but I think that it's on a yearly basis."
"The product is expensive."
"The price is quite fair."
"Veeam ONE is cheaper when you compare it with one of its competitors in the ops space, VMware vRealize Operations. There's a separate department that deals with the licensing, but my company is using CSP licensing, which is the service provider licensing, so my company doesn't fall under the normal volume at the Veeam Universal licensing program. The cost is commit-based and depends on what your point commit is. The point commit works differently, and it's similar to your sales provider license. If you commit to using one thousand five hundred points, you get a certain price. If you commit to using the eight hundred points scheme, you get a certain price. As you grow the point scheme, you get a different price range, so it doesn't matter whether you're using Veeam One, Veeam Availability Suite, Veeam Backup and Replication, Orchestrate, or whatever the product is."
"The pricing is reasonable."
"I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six."
"The product is expensive."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.