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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 15, 2024
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
53rd
Ranking in Cloud Backup
35th
Ranking in Disaster Recovery (DR) Software
26th
Average Rating
8.0
Number of Reviews
15
Ranking in other categories
MSP Backup (3rd)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
8.6
Number of Reviews
421
Ranking in other categories
Virtualization Management Tools (5th), Cloud Monitoring Software (12th)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.5%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 18.4%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
Dec 14, 2022
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Tommy Myo Min Aung - PeerSpot reviewer
Dec 24, 2021
Beneficial pricing model, user friendly interface, and many free features
We use Veeam Backup Replication for the data center, desktop recovery, daily backups, and for storage offline The solution is a user-friendly interface. The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MSP360 Backup is its reliability."
"The solution is easy to access and handles things efficiently."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"Veeam Backup & Replication is a scalable solution."
"The backup and replication features of this solution are most valuable."
"It helps with process restoration. With Veeam, we never had backup or restoration issues."
"The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password."
"First, I like that this solution is fast. Second, I like the stability and flexibility."
"If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier."
"It's scalable."
"The product could be improved if they wrote more PowerShell scripts for controlling Veeam."
 

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The restore time could improve. When we had an issue the restore time was lengthy."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The product could be more user-friendly."
"It's not that easy to use from the management side."
"Some of the best practice documentation could be improved."
"The support, reporting part and customization should all be improved."
"It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."
"Scalability, as well as licensing costs, need to be improved."
"Since the solution has many options, it is not easier to give tasks to schedule it."
"I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups."
"Unfortunately, the software only runs on Windows."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"It's the market price. It isn't expensive, nor is it cheap."
"Veeam Data Platform's pricing is affordable."
"The price of Veeam Backup & Replication is reasonable compared to IBM."
"We are on an annual license for Veeam Backup Replication. We could expand or upgrade the license for the Office365 features. Next year we might go to a three-year plan for support on license."
"The product is competitively priced."
"It is more cost-effective than some of the other solutions, but a lot of that comes down to the fact that we're a reseller. So, depending upon the deal, we do negotiate different price points for different customers. The price varies depending upon the size of the customer, the size of the deal, and the discounts we can negotiate."
"We are fine with its pricing policy."
"This is not an expensive solution. It's on the cheaper side."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
9%
Manufacturing Company
7%
Real Estate/Law Firm
6%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

StratX
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: November 2024.
815,854 professionals have used our research since 2012.