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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
433
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. The mindshare of Veeam Data Platform is 5.8%, down from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform5.8%
MSP360 Backup1.1%
Other93.1%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is simple to use and easy to configure."
"The solution is easy to access and handles things efficiently."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"General ease of use and performance of the Windows version is the most valuable feature."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Its backup capabilities in general are great."
"The product responds above our needs and we are very satisfied with it."
"The most important part is that you actually know you have a backup of the whole virtual server."
"Veeam Data Platform offers features specifically designed for ransomware defense."
"The solution is really easy and straightforward to use."
"The functionalities that Veeam offers are fantastic."
"Recovery of backup data is the most valuable feature."
"Instant VM Recovery provides very fast recovery of our critical VMs."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface could use some updating."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The graphics are looking a bit old and should be updated."
"The downside is when you need to backup physical servers as usually most organizations aren't running a 100% virtualized environment so that can be an issue."
"With Veeam v7 in conjunction with vSphere 5.5 using vSphere Flash Read Cache (vFRC), I started seeing issues with Veeam backups either failing or VM Snapshots constantly needing consolidation."
"We are now looking to move off of DataDomain due to restore speeds."
"The physical system support needs improvement."
"Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs."
"Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic."
"However, this is a very critical environment, and if you do not enable other things, such as instant recovery or something similar, and you don't have the expertise, it can be painful for the customer."
"SureBackup is sometimes a bit difficult to use."
 

Pricing and Cost Advice

"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten."
"We are fine with its pricing policy."
"Veeam is more reasonably priced than some competing products."
"It is more cost-effective than some of the other solutions, but a lot of that comes down to the fact that we're a reseller. So, depending upon the deal, we do negotiate different price points for different customers. The price varies depending upon the size of the customer, the size of the deal, and the discounts we can negotiate."
"It comes with a higher cost and it is an all-inclusive solution."
"The product is expensive."
"I have not used the resale license in our testing environments. Sometimes, our customers used the trial license for 30 days and so on."
"Pricing is not the cheapest, but you get a lot of value for your money."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
8%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business220
Midsize Enterprise98
Large Enterprise141
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.