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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
431
Ranking in other categories
Autonomous Operational Resilience (1st)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.1%
MSP360 Backup1.0%
Other92.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"I would recommend the solution; it's a very trustworthy solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"General ease of use and performance of the Windows version is the most valuable feature."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Provides connectivity to a lot of different cloud storage solutions."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"I love the ability to either restore the entire VM or just a single file if needed."
"The standout feature for us is instant recovery."
"I don't have to go back and forth between different applications to get the report I need."
"Excellent Instant recovery engine"
"Veeam Backup Replication is secure, they have covered almost every aspect, both in terms of security and backup and management, integration with various applications such as on-premises laptops and desktop backups as well as applications and databases is excellent, and they have added cloud integration which is a plus."
"The initial setup was straightforward."
"I would recommend the solution to others for its ease-of-use."
"Very flexible, all-in-one solution."
 

Cons

"The interface could use some updating."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The product could be more user-friendly."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"I don't really like the proprietary file system or file structure, I always prefer the most simple functionalities where I can define this server, this file, these folders, backing up for this target, etc."
"Backing up Exchange could be better, particularly Clustered Exchange."
"The Veeam technical support is not very good."
"They have recently moved to universal licensing, which is more expensive, and I would like them to go back to host licensing."
"In Latin America (my area) it could be better."
"Its licensing needs to be improved. Its licensing has become complex since last December."
"If you want to have a small and cheap system, that is not Veeam; but if you want performance, reliability, support, then this solution is best for that."
"A different kind of scheduling. We would like to do backup twice a day."
 

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"The price is a bit high."
"The license subscription could be more straightforward."
"Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract."
"The product is not that expensive."
"It is more cost-effective than some of the other solutions, but a lot of that comes down to the fact that we're a reseller. So, depending upon the deal, we do negotiate different price points for different customers. The price varies depending upon the size of the customer, the size of the deal, and the discounts we can negotiate."
"We try to use perpetual licensing, and there are no additional costs. They have recently moved to universal licensing, which is more expensive, and I would like them to go back to host licensing."
"I rate the pricing a five, depending on the application and environment."
"The pricing is reasonable and falls within the average range."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.