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AvePoint Cloud Backup vs Datto Cloud Continuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
SaaS Backup (3rd)
Datto Cloud Continuity
Ranking in Cloud Backup
19th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of December 2024, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.8%, up from 3.1% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Hendrik Belitz - PeerSpot reviewer
Has a straightforward setup process and valuable data security policies
The product's sales process needs improvement. It takes a lot of work to acquire it. AvePoint doesn't sell products directly to the customers. They take the help of IT system distributors. It is challenging for small or medium-sized businesses to purchase it. This particular area needs improvement compared to other companies.
JasonGrant - PeerSpot reviewer
The vendor offers a complete turnkey solution for managed service providers
Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the email backup and the SharePoint backup."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The product's initial setup phase was super easy."
"It is the only product in the market that offers platform backup."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"The backup and recovery functionalities of the product are very useful."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The platform provides a faster backup process."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
 

Cons

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The product's price is an area of concern where improvements are required."
"The configuration could be made easier."
"The restoration could be faster."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"I don't have any feedback to provide in terms of features that may be lacking."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
 

Pricing and Cost Advice

"The platform is more expensive than other vendors."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I am not sure, but I believe that the cost is $7 USD per user."
"I would say that the pricing policy of the product is flexible and good."
"It costs a little bit more than other competitors in the market."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
7%
Government
7%
Computer Software Company
22%
Financial Services Firm
7%
Manufacturing Company
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
 

Also Known As

No data available
Datto Cloud Continuity for PCs
 

Learn More

 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
Information Not Available
Find out what your peers are saying about AvePoint Cloud Backup vs. Datto Cloud Continuity and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.