Arcserve UDP vs Zerto comparison

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Arcserve UDP

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Zerto compete in the data management and disaster recovery category. Zerto generally has the upper hand due to its advanced features, despite Arcserve UDP being preferred for its pricing and support.

Features: Arcserve UDP offers comprehensive backup and restore functions, strong deduplication capabilities, and competitive pricing. Zerto provides replication, continuous data protection, and advanced features that are highly valued by users.

Room for Improvement: Arcserve UDP could enhance its scalability, improve reporting tools, and offer better documentation. Zerto needs to support a broader range of applications, reduce complexity in management, and streamline its interface.

Ease of Deployment and Customer Service: Arcserve UDP’s deployment is straightforward but involves a learning curve, and customer service is responsive. Zerto's deployment is user-friendly with excellent support, although complexities can arise in larger implementations.

Pricing and ROI: Arcserve UDP is noted for its competitive setup costs and positive ROI, making it attractive for budget-conscious buyers. Zerto is more expensive, but users believe the investment is justified by its superior features and performance.

To learn more, read our detailed Arcserve UDP vs. Zerto Report (Updated: October 2024).

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Arcserve UDP vs. Zerto

October 2024

Helped 814,763 peers since 2012

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Ranking in Disaster Recovery (DR) Software

9th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Backup and Recovery

2nd

Ranking in Disaster Recovery (DR) Software

2nd

Average Rating

9.0

Reviews Sentiment

7.5

Number of Reviews

282

Ranking in other categories

Cloud Migration (4th), Cloud Backup (3rd)

Mindshare comparison

As of November 2024, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 1.7%, down from 2.7% compared to the previous year. The mindshare of Zerto is 15.4%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Nov 8, 2022

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Girish Agarwal

Security Architect at a insurance company with 10,001+ employees

Aug 29, 2023

Easy to use, quick to understand, and simple to set up

It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto. The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours. We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges. The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's deployment process was straightforward."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The backup is the most valuable feature. It also makes storage very easy."

"I like the tool's speed."

"It is very stable."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"Our customers are happy with the product’s functionality."

More Arcserve UDP pros

"The test features have been really good for us. Our DR testing goes very quickly and easily now for all our stuff with Zerto. We have our priority recovery process, where we cover our databases for our app servers and web servers. All our teams pretty much get their VMs very quickly. The RPOs are very low."

"With Zerto CDP, we can pull to our recovery objective in six seconds."

"Being hardware agnostic is nice in that we don't really need a 15 second recovery time. It's easy to use. It's always doing updates behind the scenes. These are the positive things. The setup is pretty easy. Building out the VPGs is pretty easy. And it works like it's supposed to."

"The product's features are valuable, including reporting, testing, disaster recovery, real-time replication, monitoring, analytics, and more."

"The whole package is valuable. The most useful feature for the company is the rapid RTO, which offers a faster return to operations and brings us back online quicker. The last time we had an issue, we recovered within about 36 minutes, which was probably the most valuable thing for us because, previously, it took four to seven days."

"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."

"I love Zerto's near-synchronous replication. I've been using Zerto for three years at my current employer and many years before that. It's been great. Anywhere I've used it, it's made the failover process a lot easier so that pretty much anybody can do it. This feature is our number one priority because we can keep our critical apps running if we have a failure, or even if we have a misconfiguration, it's very easy to recover something quickly."

"The fact that we are able to test the failover of live systems during regular hours is invaluable to our organization."

More Zerto pros

Cons

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"Licensing can be quite difficult."

"The time to backup servers that sit in DMZ must be improved."

"They could work on their marketing approach. I don't see many people leveraging it."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

More Arcserve UDP cons

"It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand."

"Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved."

"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."

"Zerto's current reporting capabilities are insufficient for our needs."

"Certain areas were designed and work fine for VMware but are under development for Hyper-V. Eventually, all features will work for both platforms."

"You have to start with 25 VMs which is too much for SMB clients. It would be better if they had the option to start with 10."

"The knowledge base could be improved. Sometimes, it's finicky, especially when moving storage around. We've had to redo entire processes, which was time-consuming and resulted in data loss. This has happened multiple times, and despite following support steps and contacting support, we often had to resolve issues on our own."

"It is expensive."

More Zerto cons

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The price of StorageCraft ShadowProtect is competitive in the market."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The pricing is moderate."

"The solution is very expensive."

"The solution is not very expensive, but it is not cheap."

More Arcserve UDP pricing and cost advice

"The cost per VM is a bit high."

"It was a little bit expensive. It took a long time for us to get DR for our workstations. It's one thing when you have 15 servers, but when we needed to bring on almost another 200 users, and each was the same price as the servers, it was too expensive. But Zerto worked with us and gave us a solution that was pretty decent in terms of price."

"The only negative part that I have seen so far has been the cost. It is kind of pricey, but you get what you pay for. Zerto is a lot faster than other solutions and you get enhanced performance."

"Zerto's pricing is competitive, given the benefits and ease of setting it up. It may seem more expensive upfront, but you're going to save that over the long term by spending less engineering time configuring, reconfiguring, etc."

"Zerto is affordable."

"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."

"There may be less expensive solutions on the market but with Zerto, you get what you pay for."

"Zerto is priced high."

More Zerto pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

Non Profit

Manufacturing Company

Computer Software Company

21%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

The most valuable feature of Zerto for us is its DR capability.

What is your experience regarding pricing and costs for Zerto?

Zerto is priced high.

Veeam Data Platform vs Arcserve UDP

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Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 7% of the time

Rubrik vs Arcserve UDP

Compared 6% of the time

Commvault Cloud vs Arcserve UDP

Compared 3% of the time

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VMware Live Recovery vs Zerto

Compared 19% of the time

Veeam Data Platform vs Zerto

Compared 17% of the time

Rubrik vs Zerto

Compared 8% of the time

Commvault Cloud vs Zerto

Compared 7% of the time

Nutanix Disaster Recovery as a Service vs Zerto

Compared 7% of the time

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Product Reports

Download Arcserve UDP product report

Arcserve UDP

November 2024

Download Zerto product report

October 2024

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Zerto Virtual Replication

Learn More

Arcserve

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies