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Arcserve UDP vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.9
Zerto's customer support is praised for responsiveness and expertise, though complex issues sometimes face slower response times post-HP acquisition.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
Users desire improvements in Zerto's documentation, reporting, Hyper-V support, user interface, licensing, pricing, automation, and advanced features.
 

Scalability Issues

No sentiment score available
Sentiment score
8.4
Zerto efficiently manages scalable growth across diverse environments, supporting increased workloads with simple license additions and minimal intervention.
 

Setup Cost

No sentiment score available
Sentiment score
5.8
Zerto's VM licensing offers scalable pricing, viewed as cost-efficient yet sometimes expensive, aligning with powerful disaster recovery features.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Zerto is stable and reliable, with issues usually due to user errors, receiving high ratings for dependable performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Zerto provides seamless integration, rapid recovery, and real-time replication, excelling in disaster recovery and migration with near-zero RPOs.
Replicating my settings helps me recover point objectives faster and retain policies.
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Zerto
Ranking in Backup and Recovery
2nd
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
282
Ranking in other categories
Cloud Migration (4th), Cloud Backup (3rd)
 

Mindshare comparison

As of November 2024, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 1.7%, down from 2.7% compared to the previous year. The mindshare of Zerto is 15.4%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
Girish Agarwal - PeerSpot reviewer
Easy to use, quick to understand, and simple to set up
It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto. The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours. We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges. The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high.
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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
21%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
The most valuable feature of Zerto for us is its DR capability.
What is your experience regarding pricing and costs for Zerto?
I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Zerto Virtual Replication
 

Learn More

 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Arcserve UDP vs. Zerto and other solutions. Updated: November 2024.
816,192 professionals have used our research since 2012.