Arcserve UDP vs Zerto comparison

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Arcserve UDP

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Zerto compete in the data management and disaster recovery category. Zerto generally has the upper hand due to its advanced features, despite Arcserve UDP being preferred for its pricing and support.

Features: Arcserve UDP offers comprehensive backup and restore functions, strong deduplication capabilities, and competitive pricing. Zerto provides replication, continuous data protection, and advanced features that are highly valued by users.

Room for Improvement: Arcserve UDP could enhance its scalability, improve reporting tools, and offer better documentation. Zerto needs to support a broader range of applications, reduce complexity in management, and streamline its interface.

Ease of Deployment and Customer Service: Arcserve UDP’s deployment is straightforward but involves a learning curve, and customer service is responsive. Zerto's deployment is user-friendly with excellent support, although complexities can arise in larger implementations.

Pricing and ROI: Arcserve UDP is noted for its competitive setup costs and positive ROI, making it attractive for budget-conscious buyers. Zerto is more expensive, but users believe the investment is justified by its superior features and performance.

To learn more, read our detailed Arcserve UDP vs. Zerto Report (Updated: November 2024).

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Arcserve UDP vs. Zerto

November 2024

Helped 824,129 peers since 2012

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Backup and Recovery

2nd

Ranking in Disaster Recovery (DR) Software

2nd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

279

Ranking in other categories

Cloud Migration (4th), Cloud Backup (3rd)

Mindshare comparison

As of December 2024, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 1.7%, down from 2.6% compared to the previous year. The mindshare of Zerto is 15.4%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Good GUI, easy setup, and fast recovery

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Easy restoration and the solution works quickly."

"I would recommend it if there is a general case."

"The most valuable features are the replication to the cloud and the deduplication."

"It's simple to set up."

"It is easy to configure."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

More Arcserve UDP pros

"We own another solution called VMware Site Recovery Manager, SRM. We have licenses for our entire environment and we still decided not to use it. That's how big the difference was in the experience that Zerto provides."

"The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc."

"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."

"The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible."

"The solution's continuous protection is the best on the market. The ability to do the split-write, without any interruption to the production server, and the ability to roll back to any point in time you desire, are two really key features."

"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."

"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."

"Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation."

More Zerto pros

Cons

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Every time I change the disc, I have to do a full backup."

"The initial setup was complex."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"It takes much time to verify and consolidate images for backups."

More Arcserve UDP cons

"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."

"It is difficult to manage failing over between sites if you are at the site that was impacted."

"I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."

"I would like for them to support additional hypervisor options. They support VMware but if they supported Hyper-V or Nutanix, it would be beneficial."

"The alerting doesn't quite give you the information about what exactly is going on when an issue comes up. We do get alerts inside of our vCenter, but it doesn't quite give you accurate information inside the plugin to be able to tell us what's going on without having to go into the actual Zerto application and figuring out what's causing the issue."

"If I have to reboot a virtual machine host, I have issues with Zerto catching up afterward. That's about the only thing I would say needs improvement. Sometimes, when I have to do maintenance, Zerto takes a little bit to catch up. That's understandable."

"The GUI could be streamlined a bit more to enhance the administrative tasks."

"I would like Zerto to enhance the continuous backup aspect."

More Zerto cons

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"As an MSP partner, I believe that the prices are fair."

"The solution is expensive."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The solution is priced well compared to other solutions."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

"We paid a big investment upfront with renewal fees each year."

"Zerto's price seems fair. It's competitive."

"Zerto's pricing is competitive, given the benefits and ease of setting it up. It may seem more expensive upfront, but you're going to save that over the long term by spending less engineering time configuring, reconfiguring, etc."

"I know it is per server, but I am not fully aware of the price model. I know for our VDI environment, they are looking at something that is on the lower end and that they can use just for migrations and not so much a disaster recovery."

"Licensing Zerto was very simple. They had a product that fit our size and scale. It made it really easy to choose."

"The pricing seems really good. We're an enterprise customer, so we get all the bells and whistles."

"Zerto does a per-workload licensing model, per-server. It is simple and straightforward, but it is not super flexible. It is kind of a one size fits all. They charge the same price for those workloads. I feel like they could have some flexible licensing option possibly based on criticality, just so we could protect less important work. I would love to protect every workload in my environment with Zerto, whether I really need it or not, but the cost is such that I really have to justify that protection. So, if we had some more flexibility, e.g., you could protect servers with a two-, three-, or four-hour RPO at a certain price point versus mission-critical every five minutes, then I would be interested in that."

"It is economical as compared to other brands."

More Zerto pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

Government

Manufacturing Company

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

Veeam Data Platform vs Arcserve UDP

Comparisons

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Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Arcserve Backup vs Arcserve UDP

Compared 3% of the time

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VMware Live Recovery vs Zerto

Compared 17% of the time

Veeam Data Platform vs Zerto

Compared 17% of the time

Rubrik vs Zerto

Compared 8% of the time

Commvault Cloud vs Zerto

Compared 8% of the time

Nutanix Disaster Recovery as a Service vs Zerto

Compared 7% of the time

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Product Reports

Download Arcserve UDP product report

Arcserve UDP

December 2024

Download Zerto product report

December 2024

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Zerto Virtual Replication

Learn More

Arcserve

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies