Arcserve UDP vs Quest NetVault Plus comparison

Arcserve and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.1, while Quest Software is ranked #25 with an average rating of 8.0. Arcserve holds a 2.5% mindshare in DRS, compared to Quest Software’s 0.9% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 81% of Quest Software users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,006 Views
1,393 Comparison Views

84% willing to recommend

Quest NetVault Plus

Read 10 Quest NetVault Plus reviews

554 Views
349 Comparison Views

81% willing to recommend

Arcserve UDP

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

Arcserve UDP and Quest NetVault Plus compete in the data protection and backup category. Arcserve UDP appears to have the upper hand for diverse enterprise needs thanks to its comprehensive restoration features and ease of use, whereas Quest NetVault Plus excels in large-scale deployments with strong multi-platform support.

Features: Arcserve UDP offers virtual standby, global deduplication, and robust support for Windows, Linux, Hyper-V, and VMware environments. It is user-friendly, and known for its simple installation and efficient data handling. Quest NetVault Plus provides reliable multi-platform support, effective use in large installs, and flexibility in deployment options. NetVault is praised for its user-friendly interface and comprehensive backup options, including snapshot-based backups.

Room for Improvement: Arcserve UDP could enhance its integration with cloud services, simplify virtual appliance setup, and improve ease of management for global users. Quest NetVault Plus users desire faster backup speeds, better integration with emerging technologies like MongoDB, and improved user interface for efficiency. Both could enhance user experience and provide better manual support and documentation for complex configurations.

Ease of Deployment and Customer Service: Arcserve UDP demonstrates flexibility in deployment across on-premises and hybrid cloud environments, receiving mixed feedback on customer service, with some users noting excellent support and others seeking improvements. Quest NetVault Plus shows strength primarily in on-premises deployments, also receiving mixed reviews on support, highlighting the need for better responsiveness and user assistance.

Pricing and ROI: Arcserve UDP is considered cost-effective, offering competitive pricing and good ROI due to efficient data handling and infrastructure savings. Quest NetVault Plus is viewed as somewhat expensive but provides value through its scalability and component licensing model, allowing customers to choose tailored license options for strategic cost savings. Both products offer distinct pricing benefits based on specific enterprise needs.

To learn more, read our detailed Arcserve UDP vs. Quest NetVault Plus Report (Updated: February 2025).

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest NetVault Plus

Ranking in Backup and Recovery

46th

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.4% compared to the previous year. The mindshare of Quest NetVault Plus is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Idayathullah St

Application Server Support Engineer at Microlabs

Provides alerts regarding pending jobs, but the storage capacity is very low

The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the logs. If the details are not captured, it will impact our organization. The product doesn’t provide image backup. It is a big problem. It must be provided in future releases.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The ROI is very good because of the speed of the backup."

"The backup is the most valuable feature. It also makes storage very easy."

"Our customers are happy with the product’s functionality."

"The solution has no limitations because it does backup for Linux and Windows."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"It is very stable."

More Arcserve UDP pros

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"If a job is pending, the solution communicates it to us through emails."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The interface is very user-friendly."

"The user interface is good."

"It has File and SQL backup, which is the main benefit for us."

More Quest NetVault Plus pros

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The time to backup servers that sit in DMZ must be improved."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The initial setup was complex."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

More Arcserve UDP cons

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"The stability of the solution is poor."

"The product’s SQL backup plugin needs improvement."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The initial setup is a little complex."

"I would like to see the option of cloud-based management."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The storage capacity is very low."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The solution is priced well compared to other solutions."

"I do not work with the pricing or licensing issues of the solution for our organization."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

More Arcserve UDP pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

10%

Financial Services Firm

Government

Computer Software Company

14%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 42% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 5% of the time

Commvault Cloud vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Quest NetVault Plus

Compared 44% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 16% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 14% of the time

vRanger vs Quest NetVault Plus

Compared 11% of the time

Rubrik vs Quest NetVault Plus

Compared 7% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Buyer's Guide

Quest NetVault Plus

March 2025

Download Quest NetVault Plus product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

February 2025

Free Report: Arcserve UDP vs. Quest NetVault Plus

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