Arcserve UDP vs Quest NetVault Plus comparison

Arcserve and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Arcserve holds a 1.7% mindshare in DRS, compared to Quest Software’s 0.9% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 81% of Quest Software users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,612 Views
1,775 Comparison Views

84% willing to recommend

Quest NetVault Plus

Read 10 Quest NetVault Plus reviews

81% willing to recommend

Arcserve UDP

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 30, 2024

Arcserve UDP and Quest NetVault Plus are competing backup solutions with distinct advantages. Arcserve UDP may have the upper hand in user satisfaction, particularly around ease of use and features like deduplication and replication, while Quest NetVault Plus is favored for its scalability and snapshot-based backups.

Features: Arcserve UDP offers robust support for physical systems, agentless backups for VMware & Hyper-V, and global deduplication. It's also valued for quick restore capabilities and virtual standby solutions. Quest NetVault Plus provides notable cross-platform support, stability, and efficient snapshot-based backups.

Room for Improvement: Arcserve UDP users suggest enhancing multi-tenancy, improving Linux appliance setup, and better integration with various systems for scalability. Quest NetVault Plus needs faster restoration processes and enhanced platform support to address critical situation performance and reliability.

Ease of Deployment and Customer Service: Arcserve UDP is widely deployed in on-premises and hybrid cloud environments. Users value its simplicity and customer support, though improvements in responsiveness are desired. Quest NetVault Plus is mostly used on-premises with mixed reviews on technical support, benefiting some users but causing delays for others.

Pricing and ROI: Arcserve UDP is generally considered cost-effective with moderate pricing compared to competitors, offering good ROI through features like deduplication that reduce storage needs. Quest NetVault Plus, though sometimes costly, provides flexible licensing to reduce unnecessary expenses, offering positive ROI for operations needing specific plugin-based requirements.

To learn more, read our detailed Arcserve UDP vs. Quest NetVault Plus Report (Updated: October 2024).

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

October 2024

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Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (9th)

Quest NetVault Plus

Ranking in Backup and Recovery

49th

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 1.7%, down from 2.7% compared to the previous year. The mindshare of Quest NetVault Plus is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Nov 8, 2022

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Idayathullah St

Application Server Support Engineer at Microlabs

Feb 21, 2024

Provides alerts regarding pending jobs, but the storage capacity is very low

I use the solution for backup and recovery. I map the data paths to the network. There is a client agent and a server agent. The client agent is added to the client PC, and the server agent is added to the server PC. We work for the pharma industry. We save the files that need to be converted to…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data protection functionality is the most valuable feature of this solution."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The standard backup and restore feature is most used."

"Our customers are happy with the product’s functionality."

"Global deduplication is the best feature of this solution."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"I would recommend it if there is a general case."

More Arcserve UDP pros

"The interface is very user-friendly."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The solution allows us to block off our network and only give access to whatever we want."

"The user interface is good."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"It has File and SQL backup, which is the main benefit for us."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"If a job is pending, the solution communicates it to us through emails."

More Quest NetVault Plus pros

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"We could not go into granular details of retrieving backup information."

"The support could be more knowledgeable and faster."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

More Arcserve UDP cons

"The initial setup is a little complex."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"The product’s SQL backup plugin needs improvement."

"The storage capacity is very low."

"I would like to see the option of cloud-based management."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The stability of the solution is poor."

More Quest NetVault Plus cons

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"Pricing is most likely comparable."

"The solution is very expensive."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The solution is not very expensive, but it is not cheap."

"The price of StorageCraft ShadowProtect is competitive in the market."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

More Arcserve UDP pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

Non Profit

Manufacturing Company

Computer Software Company

15%

Retailer

Real Estate/Law Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 49% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 11% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 7% of the time

Rubrik vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Quest NetVault Plus

Compared 34% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 15% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 11% of the time

Commvault Cloud vs Quest NetVault Plus

Compared 8% of the time

Rubrik vs Quest NetVault Plus

Compared 6% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2024

Download Arcserve UDP product report

Buyer's Guide

Quest NetVault Plus

October 2024

Download Quest NetVault Plus product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Learn More

Arcserve

Quest Software

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

October 2024

Free Report: Arcserve UDP vs. Quest NetVault Plus

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