Arcserve UDP vs Quest NetVault Plus comparison

Arcserve and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.2, while Quest Software is ranked #25 with an average rating of 7.7. Arcserve holds a 2.5% mindshare in DRS, compared to Quest Software’s 0.9% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 81% of Quest Software users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,116 Views
1,463 Comparison Views

84% willing to recommend

Quest NetVault Plus

Read 10 Quest NetVault Plus reviews

587 Views
365 Comparison Views

81% willing to recommend

Arcserve UDP

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 30, 2024

Arcserve UDP and Quest NetVault Plus are competing backup solutions with distinct advantages. Arcserve UDP may have the upper hand in user satisfaction, particularly around ease of use and features like deduplication and replication, while Quest NetVault Plus is favored for its scalability and snapshot-based backups.

Features: Arcserve UDP offers robust support for physical systems, agentless backups for VMware & Hyper-V, and global deduplication. It's also valued for quick restore capabilities and virtual standby solutions. Quest NetVault Plus provides notable cross-platform support, stability, and efficient snapshot-based backups.

Room for Improvement: Arcserve UDP users suggest enhancing multi-tenancy, improving Linux appliance setup, and better integration with various systems for scalability. Quest NetVault Plus needs faster restoration processes and enhanced platform support to address critical situation performance and reliability.

Ease of Deployment and Customer Service: Arcserve UDP is widely deployed in on-premises and hybrid cloud environments. Users value its simplicity and customer support, though improvements in responsiveness are desired. Quest NetVault Plus is mostly used on-premises with mixed reviews on technical support, benefiting some users but causing delays for others.

Pricing and ROI: Arcserve UDP is generally considered cost-effective with moderate pricing compared to competitors, offering good ROI through features like deduplication that reduce storage needs. Quest NetVault Plus, though sometimes costly, provides flexible licensing to reduce unnecessary expenses, offering positive ROI for operations needing specific plugin-based requirements.

To learn more, read our detailed Arcserve UDP vs. Quest NetVault Plus Report (Updated: February 2025).

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest NetVault Plus

Ranking in Backup and Recovery

50th

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.5% compared to the previous year. The mindshare of Quest NetVault Plus is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Wesam Qashou

Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs

Offers File and SQL backup but requires a support system to work

My primary use case for Quest NetVault is backup. It has a universal backup. For example, you can take a backup like any backup software because it has its own deduplication algorithm. You can work right after the restoration process It has File and SQL backup, which is the main benefit for us.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"It allows us to back up all the servers and centrally manage them."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"I like the tool's speed."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The product's deployment process was straightforward."

More Arcserve UDP pros

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"If a job is pending, the solution communicates it to us through emails."

"It has File and SQL backup, which is the main benefit for us."

"The user interface is good."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"The interface is very user-friendly."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

More Quest NetVault Plus pros

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The product is not user-friendly."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Its interface can be improved. I find it unintuitive."

"Licensing can be quite difficult."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

More Arcserve UDP cons

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"I would like to see the option of cloud-based management."

"The storage capacity is very low."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The stability of the solution is poor."

"The product’s SQL backup plugin needs improvement."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"As an MSP partner, I believe that the prices are fair."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The price of StorageCraft ShadowProtect is competitive in the market."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"In comparison to other vendors, it is a low-cost solution."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"I do not work with the pricing or licensing issues of the solution for our organization."

More Arcserve UDP pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Real Estate/Law Firm

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the...

See all answers

Comparisons

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Compared 46% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 8% of the time

HPE StoreOnce vs Arcserve UDP

Compared 6% of the time

Commvault Cloud vs Arcserve UDP

Compared 3% of the time

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Veeam Data Platform vs Quest NetVault Plus

Compared 44% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 17% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 13% of the time

vRanger vs Quest NetVault Plus

Compared 9% of the time

Rubrik vs Quest NetVault Plus

Compared 9% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

Arcserve UDP

February 2025

Download Arcserve UDP product report

Buyer's Guide

Quest NetVault Plus

February 2025

Download Quest NetVault Plus product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

February 2025

Free Report: Arcserve UDP vs. Quest NetVault Plus

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