Arcserve UDP vs Quest NetVault Plus comparison

Arcserve and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.0, while Quest Software is ranked #24 with an average rating of 8.0. Arcserve holds a 2.4% mindshare in DRS, compared to Quest Software’s 0.9% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

1,867 Views
1,299 Comparison Views

84% willing to recommend

Quest NetVault Plus

Read 11 Quest NetVault Plus reviews

540 Views
345 Comparison Views

83% willing to recommend

Arcserve UDP

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

Arcserve UDP and Quest NetVault Plus compete in the data protection and backup category. Arcserve UDP appears to have the upper hand for diverse enterprise needs thanks to its comprehensive restoration features and ease of use, whereas Quest NetVault Plus excels in large-scale deployments with strong multi-platform support.

Features: Arcserve UDP offers virtual standby, global deduplication, and robust support for Windows, Linux, Hyper-V, and VMware environments. It is user-friendly, and known for its simple installation and efficient data handling. Quest NetVault Plus provides reliable multi-platform support, effective use in large installs, and flexibility in deployment options. NetVault is praised for its user-friendly interface and comprehensive backup options, including snapshot-based backups.

Room for Improvement: Arcserve UDP could enhance its integration with cloud services, simplify virtual appliance setup, and improve ease of management for global users. Quest NetVault Plus users desire faster backup speeds, better integration with emerging technologies like MongoDB, and improved user interface for efficiency. Both could enhance user experience and provide better manual support and documentation for complex configurations.

Ease of Deployment and Customer Service: Arcserve UDP demonstrates flexibility in deployment across on-premises and hybrid cloud environments, receiving mixed feedback on customer service, with some users noting excellent support and others seeking improvements. Quest NetVault Plus shows strength primarily in on-premises deployments, also receiving mixed reviews on support, highlighting the need for better responsiveness and user assistance.

Pricing and ROI: Arcserve UDP is considered cost-effective, offering competitive pricing and good ROI due to efficient data handling and infrastructure savings. Quest NetVault Plus is viewed as somewhat expensive but provides value through its scalability and component licensing model, allowing customers to choose tailored license options for strategic cost savings. Both products offer distinct pricing benefits based on specific enterprise needs.

To learn more, read our detailed Arcserve UDP vs. Quest NetVault Plus Report (Updated: April 2025).

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest NetVault Plus

Ranking in Backup and Recovery

47th

Ranking in Disaster Recovery (DR) Software

24th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.4%, down from 3.3% compared to the previous year. The mindshare of Quest NetVault Plus is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Easy restoration and the solution works quickly."

"One of the things that I do like about it is that it has a very good deduplication feature."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable features are the replication to the cloud and the deduplication."

"The ease of use is the best feature of the product."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

More Arcserve UDP pros

"Quest NetVault Plus has a high level of stability."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The user interface is good."

"It has File and SQL backup, which is the main benefit for us."

"The solution allows us to block off our network and only give access to whatever we want."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"If a job is pending, the solution communicates it to us through emails."

"The interface is very user-friendly."

More Quest NetVault Plus pros

Cons

"The solution can improve by allowing older versions to support the latest version of the OS."

"We have to use a Microsoft hypervisor for installation which is expensive."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Licensing is an area that needs improvement."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The support could be more knowledgeable and faster."

More Arcserve UDP cons

"The storage capacity is very low."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The initial setup is a little complex."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The stability of the solution is poor."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The solution is priced well compared to other solutions."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

More Arcserve UDP pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

14%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the...

See all answers

Comparisons

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Compared 40% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Arcserve Backup vs Arcserve UDP

Compared 3% of the time

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Veeam Data Platform vs Quest NetVault Plus

Compared 42% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 14% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 14% of the time

vRanger vs Quest NetVault Plus

Compared 11% of the time

Rubrik vs Quest NetVault Plus

Compared 9% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

Arcserve UDP

April 2025

Download Arcserve UDP product report

Buyer's Guide

Quest NetVault Plus

March 2025

Download Quest NetVault Plus product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

April 2025

Free Report: Arcserve UDP vs. Quest NetVault Plus

Find out what your peers are saying about Arcserve UDP vs. Quest NetVault Plus and other solutions. Updated: April 2025.

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