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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.0
Dell Avamar support varies; prompt resolutions praised but language barriers, delays, and post-EMC acquisition challenges affect satisfaction.
 

Room For Improvement

No sentiment score available
Sentiment score
4.1
Dell Avamar needs user-friendly updates, better integration, improved support, and enhanced features for modern environments at competitive pricing.
 

Scalability Issues

No sentiment score available
Sentiment score
6.8
Dell Avamar is scalable, fitting various company sizes but may incur costs when expanding infrastructure for increased data volumes.
 

Setup Cost

No sentiment score available
No sentiment score available
Dell Avamar pricing is seen as high, with discounts for larger organizations and cost variability due to licensing models.
 

Stability Issues

No sentiment score available
Sentiment score
8.5
Dell Avamar is stable and reliable, but sensitive to shutdowns; users rate it 7-10 and appreciate infrastructure support.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Dell Avamar excels in deduplication, fast recovery, ease of use, platform integration, and efficient, comprehensive data protection.
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Dell Avamar is 3.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
Sebastien Chene - PeerSpot reviewer
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.