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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Dell Avamar
Ranking in Backup and Recovery
10th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell Avamar is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Rahul Sarangdhar - PeerSpot reviewer
Works excellently for on-prem backup but not the best for Azure backups
Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is live replication."
"The product provides instant and virtual standbys."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"So far, Avamar covers everything we want. We are replicating to other sites for disaster recovery, so it's working well for us."
"It is very easy when you want to restore back to the original state."
"Client deduplication."
"The stability is okay."
"It was very simple to deploy the solution to the client that you wanted to backup."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"Dell EMC Avamar has many valuable features. It's very stable and it's easy to manage."
"The most valuable feature for me is the backup functionality."
 

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The technical support of the product is an area of concern where improvements are required."
"The product is not user-friendly."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The tool doesn't provide cloud integration in India."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better."
"Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console."
"Dell Avamar could improve by adding more backup features."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."
"The only concern is the cost."
"I would like to see better integration with third-party applications and platforms."
"It's an expensive solution."
 

Pricing and Cost Advice

"I feel that the product is fairly priced."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The price of StorageCraft ShadowProtect is competitive in the market."
"In comparison to other vendors, it is a low-cost solution."
"It is approximately $400 to purchase a virtual service outright."
"The solution is expensive."
"The solution is very expensive."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"When it comes to competition the price is not what is important, it's not the problem."
"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."
"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."
"It is easy to use."
"There is a license required for this solution."
"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."
"The solution is expensive."
"Dell Avamar is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell EMC Avamar?
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.