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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
8.1
Number of Reviews
87
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Dell Avamar is 3.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Nov 8, 2022
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Sebastien Chene - PeerSpot reviewer
Sep 30, 2022
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has no limitations because it does backup for Linux and Windows."
"Easy restoration and the solution works quickly."
"It's simple to set up."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The ease of use is the best feature of the product."
"It is a very stable solution...It is a scalable solution."
"Our customers are happy with the product’s functionality."
"Its deduplication technologies are the best in the market, currently."
"Graphically, it's very user interactive. It's got a very nice interface."
"We love the instant recovery functionality. It's very useful."
"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"It was very simple to deploy the solution to the client that you wanted to backup."
"The stability of Dell EMC Avamar is very good."
"The tool's most valuable features are backup management and speed."
"The fast backup and recovery and the Full Backup features are valuable."
 

Cons

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"It takes much time to verify and consolidate images for backups."
"Licensing is an area that needs improvement."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The technical support of the product is an area of concern where improvements are required."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"The stability could improve, a lot of scheduled backups failed at one time."
"The only concern is the cost."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"The support is very bad."
 

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is not very expensive, but it is not cheap."
"The solution is expensive."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"Pricing is most likely comparable."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."
"When it comes to competition the price is not what is important, it's not the problem."
"It is easy to use."
"It is very expensive. It's a trust based licensing. So that's an ethical challenge."
"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."
"It might not be beneficial to smaller businesses due to its high cost."
"Avamar's pricing is quite competitive compared to other vendors."
"The price of this product should be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell EMC Avamar?
The pricing from Dell Avamar and Dell NetWorker side has been based predominantly on front-end terabytes. That is the option that we have been dealing with, and the front-end terabytes basically sa...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.