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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Dell Avamar
Ranking in Backup and Recovery
11th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Dell Avamar is 3.5%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Rahul Sarangdhar - PeerSpot reviewer
Works excellently for on-prem backup but not the best for Azure backups
Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The ease of use is the best feature of the product."
"The standard backup and restore feature is most used."
"The most valuable feature of Arcserve UDP is live replication."
"The ROI is very good because of the speed of the backup."
"I would recommend it if there is a general case."
"The product provides instant and virtual standbys."
"Centralization is Avamar's biggest advantage. It moves data to a central location from various geographical locations."
"The deduplication feature is the best aspect of the solution."
"Dell EMC Avamar has many valuable features. It's very stable and it's easy to manage."
"The installation process is pretty straightforward."
"The most valuable feature for me is the backup functionality."
"The backup is the solution's most valuable feature. It's very reliable."
"The solution is very stable."
"Stable and scalable backup and recovery software, with good technical support."
 

Cons

"Licensing can be quite difficult."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Licensing is an area that needs improvement."
"The time to backup servers that sit in DMZ must be improved."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Every time I change the disc, I have to do a full backup."
"The solution's reporting could be improved and should provide customized reports."
"The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."
"I would like to see better integration with third-party applications and platforms."
"It's not the best solution for big databases."
"Backup image browse times should be faster."
"It lacks support for certain plugins, like SAP HANA, for example."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"A huge storage space needs to be bought with Dell Avamar, even when it's unnecessary for an organization"
"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."
 

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is expensive."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"As an MSP partner, I believe that the prices are fair."
"It is approximately $400 to purchase a virtual service outright."
"The solution is very expensive."
"The price of this product is high and it should be lower."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."
"It is expensive. Its cost is the main thing."
"The price is fair."
"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."
"There is a license required for this solution."
"I'm not sure, but perhaps the pricing could be done better at the moment."
"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."
"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
12%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell EMC Avamar?
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.