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Commvault Cloud vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Commvault Cloud lowers costs and boosts efficiency by simplifying backup management, enhancing compliance, and optimizing resources.
Sentiment score
7.0
Dell Avamar offers cost-effective data reduction and deduplication, improving ROI and data security during disruptions, saving storage costs.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is praised for speed and expertise but faces criticism for documentation gaps and communication issues.
Sentiment score
6.9
Dell Avamar support is mixed; praised for helpfulness but criticized for response times, offshore issues, and complex query handling.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable solutions for enterprise environments, efficiently managing data and applications with flexible, seamless integration.
Sentiment score
6.8
Dell Avamar is lauded for scalability, but experiences vary due to node complexity, compatibility issues, and cost concerns.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its reliable stability and effective backup, with minimal downtime and swift bug resolution.
Sentiment score
8.5
Dell Avamar is stable and reliable, effectively handling backups, with minor support and integration issues on older systems.
 

Room For Improvement

Commvault Cloud requires interface, usability, automation, and security improvements, along with better integration, licensing, support, performance, and pricing.
Dell Avamar needs interface, cloud integration, speed, scalability, cost-effectiveness improvements, and stronger security and technical support.
There are instances where backups fail on certain applications, which is an area that could be improved.
 

Setup Cost

Commvault Cloud offers flexible licensing with comprehensive features, making it valuable despite higher costs, enabling predictable enterprise budgeting.
Dell Avamar is expensive, but offers flexible, cost-effective options for medium-to-large enterprises with capacity and CPU-based pricing.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
 

Valuable Features

Commvault Cloud offers efficient data management with robust security, seamless integration, and disaster recovery across hybrid environments.
Dell Avamar offers efficient, reliable backups and recovery with deduplication, VMware integration, scalability, and user-friendly features.
The most valuable feature for me is the backup functionality.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Dell Avamar
Ranking in Backup and Recovery
11th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.1%, up from 5.7% compared to the previous year. The mindshare of Dell Avamar is 3.5%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Rahul Sarangdhar - PeerSpot reviewer
Works excellently for on-prem backup but not the best for Azure backups
Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Financial Services Firm
13%
Computer Software Company
12%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell EMC Avamar?
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Avamar
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Commvault Cloud vs. Dell Avamar and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.