We compared Commvault Complete Data Protection and Dell Avamar based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"One-Pass (Archive) DataBase backup (Online Backup and Granular level restore), VM backup and restore."
"I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats."
"Commvault is very simple to use and it is automated."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"It was very simple to deploy the solution to the client that you wanted to backup."
"Its stability and deduplication capabilities are most valuable."
"I have found the product to be scalable."
"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"Easy to configure and highly reliable for backup."
"It is one of the best solutions for backing up Oracle and other servers."
"The installation process is pretty straightforward."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The solution must provide deception files across the network."
"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The initial setup was complex."
"The solution should improve its tape-connectivity features."
"The bare-metal restores could be improved."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system."
"The interface could be more helpful for people."
"The performance takes up a lot of resources, unfortunately."
"It's not the best solution for big databases."
"Interfaces need to be improved."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Commvault Cloud is rated 8.6, while Dell Avamar is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Cohesity DataProtect. See our Commvault Cloud vs. Dell Avamar report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.