Try our new research platform with insights from 80,000+ expert users

Commvault Cloud vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Commvault Cloud's customer service is praised for speed and expertise but faces criticism for documentation gaps and communication issues.
Sentiment score
9.0
Dell Avamar support varies; prompt resolutions praised but language barriers, delays, and post-EMC acquisition challenges affect satisfaction.
 

Room For Improvement

Sentiment score
4.9
Commvault Cloud requires interface, usability, automation, and security improvements, along with better integration, licensing, support, performance, and pricing.
Sentiment score
6.0
Dell Avamar needs user-friendly updates, better integration, improved support, and enhanced features for modern environments at competitive pricing.
 

Scalability Issues

Sentiment score
2.8
Commvault Cloud offers scalable solutions for enterprise environments, efficiently managing data and applications with flexible, seamless integration.
No sentiment score available
Dell Avamar is scalable, fitting various company sizes but may incur costs when expanding infrastructure for increased data volumes.
 

Setup Cost

Sentiment score
4.2
Commvault Cloud offers flexible licensing with comprehensive features, making it valuable despite higher costs, enabling predictable enterprise budgeting.
No sentiment score available
Dell Avamar pricing is seen as high, with discounts for larger organizations and cost variability due to licensing models.
 

Stability Issues

No sentiment score available
Commvault Cloud is praised for its reliable stability and effective backup, with minimal downtime and swift bug resolution.
Sentiment score
9.0
Dell Avamar is stable and reliable, but sensitive to shutdowns; users rate it 7-10 and appreciate infrastructure support.
 

Valuable Features

Sentiment score
8.6
Commvault Cloud offers efficient data management with robust security, seamless integration, and disaster recovery across hybrid environments.
Sentiment score
8.9
Dell Avamar excels in deduplication, fast recovery, ease of use, platform integration, and efficient, comprehensive data protection.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
108
Ranking in other categories
eDiscovery (2nd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
8.1
Number of Reviews
87
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.5%, up from 5.8% compared to the previous year. The mindshare of Dell Avamar is 3.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
Sebastien Chene - PeerSpot reviewer
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Government
9%
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Avamar
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Commvault Cloud vs. Dell Avamar and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.