I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Managing Director at ITS Technology Solution Pvt. Ltd.
Real User
Top 20
Jul 30, 2025
I don't see any issue with storage efficiency or performance of the application; the only issue is it's a costly solution. It's quite costly, but I would still consider it's worth the investment.
Commvault could improve in the area of monitoring and notification services. Upon backup completion, the user is not getting notifications. This might be a feature I'm missing within the system. If it’s not there, Commvault should enhance this functionality. Additionally, customer support should be improved for quicker real-time assistance, considering the time zone challenges.
In terms of improvement, the cost factor is a significant area for enhancement, especially during the annual renewal. Competitive products have emerged with less cost, making the pricing a challenging factor. The implementation of field-level restore where you can restore a particular table or field without having to restore the entire backup is something I would like to have.
Commvault Cloud currently lacks support for backing up Proxmox environments, which limits its functionality. This is an area where the software could be improved.
Manager - Database Administration at Nations Trust Banks Plc
User
Mar 1, 2024
Commvault Cloud, while offering a robust suite of features, could potentially benefit from improvements in certain areas. One area for consideration is user interface and user experience enhancements, aiming to streamline navigation and make the platform more intuitive for users with varying levels of technical expertise. Improved documentation and user training resources could also contribute to a smoother onboarding process and more effective utilization of the platform's capabilities. Additionally, ongoing efforts to optimize resource utilization and minimize any potential impact on system performance would be valuable. As for potential features in the next release, integration with emerging technologies such as artificial intelligence for more intelligent data management and analytics could provide valuable insights for organizations. Enhanced automation capabilities, including more sophisticated policy-driven automation for data workflows, could further streamline processes and reduce manual intervention. Integration with additional cloud services and platforms, keeping pace with the evolving cloud landscape, would broaden the platform's compatibility and usefulness. Lastly, advanced security features, including continuous monitoring, threat intelligence integration, and proactive threat response capabilities, would fortify the product's defense against evolving cyber threats. Regular feedback mechanisms from users and staying attuned to industry trends would help guide the development of features that align closely with the evolving needs of organizations in the dynamic landscape of data management and cloud services.
Senior Director Data Center Services at a media company with 5,001-10,000 employees
Real User
Jan 23, 2024
Commvault could benefit from increased automation to streamline processes and enhance predictability. This includes automating routine tasks where appropriate, which would improve efficiency and reduce the need for support tickets. Additionally, when support is required, automating elements of the process and providing faster data access would enable quicker issue identification and resolution, preventing potential SLAs from being breached.
KGS Hosting Architect at a energy/utilities company with 10,001+ employees
Real User
Nov 7, 2023
They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that.
Vice President for Innovation and Technology at Oral Roberts University
Real User
Nov 2, 2023
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is doing in the background.
Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring...
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
I don't see any issue with storage efficiency or performance of the application; the only issue is it's a costly solution. It's quite costly, but I would still consider it's worth the investment.
The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
I think Commvault needs to improve its virtual solutions.
Commvault could improve in the area of monitoring and notification services. Upon backup completion, the user is not getting notifications. This might be a feature I'm missing within the system. If it’s not there, Commvault should enhance this functionality. Additionally, customer support should be improved for quicker real-time assistance, considering the time zone challenges.
In terms of improvement, the cost factor is a significant area for enhancement, especially during the annual renewal. Competitive products have emerged with less cost, making the pricing a challenging factor. The implementation of field-level restore where you can restore a particular table or field without having to restore the entire backup is something I would like to have.
Commvault Cloud currently lacks support for backing up Proxmox environments, which limits its functionality. This is an area where the software could be improved.
Commvault Cloud, while offering a robust suite of features, could potentially benefit from improvements in certain areas. One area for consideration is user interface and user experience enhancements, aiming to streamline navigation and make the platform more intuitive for users with varying levels of technical expertise. Improved documentation and user training resources could also contribute to a smoother onboarding process and more effective utilization of the platform's capabilities. Additionally, ongoing efforts to optimize resource utilization and minimize any potential impact on system performance would be valuable. As for potential features in the next release, integration with emerging technologies such as artificial intelligence for more intelligent data management and analytics could provide valuable insights for organizations. Enhanced automation capabilities, including more sophisticated policy-driven automation for data workflows, could further streamline processes and reduce manual intervention. Integration with additional cloud services and platforms, keeping pace with the evolving cloud landscape, would broaden the platform's compatibility and usefulness. Lastly, advanced security features, including continuous monitoring, threat intelligence integration, and proactive threat response capabilities, would fortify the product's defense against evolving cyber threats. Regular feedback mechanisms from users and staying attuned to industry trends would help guide the development of features that align closely with the evolving needs of organizations in the dynamic landscape of data management and cloud services.
Commvault could benefit from increased automation to streamline processes and enhance predictability. This includes automating routine tasks where appropriate, which would improve efficiency and reduce the need for support tickets. Additionally, when support is required, automating elements of the process and providing faster data access would enable quicker issue identification and resolution, preventing potential SLAs from being breached.
They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that.
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is doing in the background.
The solution must provide deception files across the network.