Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #18 with an average rating of 7.3, while Dell Technologies is ranked #13 with an average rating of 7.8. Arcserve holds a 1.3% mindshare in BRS, compared to Dell Technologies’s 3.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

3,571 Views
2,427 Comparison Views

84% willing to recommend

Dell NetWorker

Read 80 Dell NetWorker reviews

5,997 Views
5,011 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: December 2024).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

December 2024

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Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Dell NetWorker

Ranking in Backup and Recovery

13th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Dell NetWorker is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

A stable tool that has an easy-to-use GUI that enables quick restoration

We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product provides instant and virtual standbys."

"I like the tool's speed."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"I would recommend it if there is a general case."

"It is very stable."

"One of the things that I do like about it is that it has a very good deduplication feature."

"The solution has no limitations because it does backup for Linux and Windows."

"Global deduplication is the best feature of this solution."

More Arcserve UDP pros

"If it's set up the right way, it's a stable product."

"Technical support is good."

"Anybody could drive the GUI."

"I like that it's stable and scalable."

"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."

"Good scalability and virtual environment protection."

"Storage-wise, EMC is user-friendly."

"The software implementation takes about 30 minutes."

More Dell NetWorker pros

Cons

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"The solution can improve by allowing older versions to support the latest version of the OS."

"It takes much time to verify and consolidate images for backups."

"Its interface can be improved. I find it unintuitive."

"The tool doesn't provide cloud integration in India."

"The solution's reporting could be improved and should provide customized reports."

"Licensing can be quite difficult."

More Arcserve UDP cons

"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."

"It's complex in nature."

"The solution could be graphically better."

"I would like to see encryption included in the next release to encrypt the data that we are backing up."

"The solution could improve by having more integration."

"The data storage capabilities should be improved."

"Could have a better recovery system."

"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."

More Dell NetWorker cons

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"I do not work with the pricing or licensing issues of the solution for our organization."

"As an MSP partner, I believe that the prices are fair."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

More Arcserve UDP pricing and cost advice

"Dell EMC NetWorker is very expensive."

"It is a relatively inexpensive product compared to one of its competitors."

"The price is a little on the high side, but it's reliable and provides a good service."

"Low cost is key."

"There is a licensing fee."

"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."

"It is not very expensive and not very cheap."

"The pricing is okay."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

Government

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

I am not sure about the exact pricing, but it seems to be nominal and reasonable.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 47% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 7% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 28% of the time

Dell Avamar vs Dell NetWorker

Compared 14% of the time

Veeam Data Platform vs Dell NetWorker

Compared 12% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Veritas NetBackup vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

December 2024

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

December 2024

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Learn More

Arcserve

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Dell Technologies

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

December 2024

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: December 2024.

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