Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Dell Technologies is ranked #12 with an average rating of 8.0. Arcserve holds a 1.2% mindshare in BRS, compared to Dell Technologies’s 3.1% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

Dell NetWorker

Read 84 Dell NetWorker reviews

5,010 Views
4,203 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: March 2025).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"It's simple to set up."

"The ROI is very good because of the speed of the backup."

"The product's deployment process was straightforward."

"The data protection functionality is the most valuable feature of this solution."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The most valuable feature is the duplication."

More Arcserve UDP pros

"It integrates well with Dell's Data Domain as a backup storage solution."

"Storage-wise, EMC is user-friendly."

"The software’s best feature is data backup for any system."

"I feel that it is a good product."

"The initial setup is simple."

"Dell EMC NetWorker is scalable."

"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."

"Dell NetWorker's user interface is quite simple and very interactive."

More Dell NetWorker pros

Cons

"The time to backup servers that sit in DMZ must be improved."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Licensing is an area that needs improvement."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The initial setup was complex."

"The product is not user-friendly."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

More Arcserve UDP cons

"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."

"The product should provide integration with AWS."

"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."

"There are too many reboots and the software requires constant updating."

"It's complex in nature."

"I am not very satisfied with the support."

"The licensing rules are difficult to navigate and understand."

"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."

More Dell NetWorker cons

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"As an MSP partner, I believe that the prices are fair."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"There is an annual license required for this solution and it is priced well."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The price of this product is high and it should be lower."

More Arcserve UDP pricing and cost advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"I have a capacity-based license, but I don't know the exact cost of that license."

"Licensing is based on the number of terabytes, so you need to purchase packages."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."

"We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing."

"The tool is pricey."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

10%

Government

Financial Services Firm

16%

Computer Software Company

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

NetWorker has a high price compared to other solutions. Pricing is a major concern.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 41% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 14% of the time

Dell Avamar vs Dell NetWorker

Compared 12% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

March 2025

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

March 2025

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: March 2025.

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