Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #18 with an average rating of 7.3, while Dell Technologies is ranked #13 with an average rating of 7.9. Arcserve holds a 1.3% mindshare in BRS, compared to Dell Technologies’s 3.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

3,384 Views
2,315 Comparison Views

84% willing to recommend

Dell NetWorker

Read 82 Dell NetWorker reviews

5,771 Views
4,852 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: January 2025).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

January 2025

Download the complete report

Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Dell NetWorker

Ranking in Backup and Recovery

13th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Dell NetWorker is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

Read full review

ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product provides instant and virtual standbys."

"The data protection functionality is the most valuable feature of this solution."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"Our customers are happy with the product’s functionality."

"It's simple to set up."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The standard backup and restore feature is most used."

"The most valuable features are the replication to the cloud and the deduplication."

More Arcserve UDP pros

"I feel that it is a good product."

"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."

"The updated graphical interface is better than it used to be."

"Technical support for this solution is very good."

"The tool's most valuable feature is its ability to recover the data."

"The GUI is the best feature. It's very good and easy to use."

"The backup software has been much faster since we've deployed the solution."

"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."

More Dell NetWorker pros

Cons

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The time to backup servers that sit in DMZ must be improved."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"Backups are very slow and time consuming."

More Arcserve UDP cons

"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."

"The tool should be more streamlined and simplified to create a backup to receive objects."

"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."

"In some cases, solutions are not found in one method of call and it escalates to many levels until an experienced person can join to resolve the issue."

"The support is an area with concerns where improvements are required."

"The solution could improve by having more integration."

"The UI needs some enhancement to be more user-friendly."

"They need more support for image backups."

More Dell NetWorker cons

Pricing and Cost Advice

"The solution is expensive."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The solution is not very expensive, but it is not cheap."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"In comparison to other vendors, it is a low-cost solution."

More Arcserve UDP pricing and cost advice

"We use a license without a time term. We just need to buy additional support when needed."

"The tool is pricey."

"You have to buy the deduplication software separately from the license."

"Licensing is based on the number of terabytes, so you need to purchase packages."

"The pricing for the telecom, government, and banking sectors is relatively affordable."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"It is a relatively inexpensive product compared to one of its competitors."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

More Dell NetWorker pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

831,158 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

Financial Services Firm

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

NetWorker has a high price compared to other solutions. Pricing is a major concern.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 48% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

HPE StoreOnce vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 28% of the time

Dell Avamar vs Dell NetWorker

Compared 13% of the time

Veeam Data Platform vs Dell NetWorker

Compared 12% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2025

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

January 2025

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Learn More

Arcserve

Video not available

Dell Technologies

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

January 2025

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: January 2025.

DOWNLOAD NOW

831,158 professionals have used our research since 2012.

See our Arcserve UDP vs. Dell NetWorker report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.