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Arcserve UDP vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Dell NetWorker
Ranking in Backup and Recovery
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is its decompression capability."
"Instant recovery is the most valuable feature of Arcserve UDP."
"I like the tool's speed."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It's simple to set up."
"I would recommend it if there is a general case."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The solution has a longer lifespan."
"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."
"Anybody could drive the GUI."
"NetWorker has very good scalability."
"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."
"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."
"It can support many different versions, both newer and older."
 

Cons

"It takes much time to verify and consolidate images for backups."
"The time to backup servers that sit in DMZ must be improved."
"The initial setup was complex."
"The tool doesn't provide cloud integration in India."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"They could work on their marketing approach. I don't see many people leveraging it."
"We could not go into granular details of retrieving backup information."
"Reporting templates could be easier to understand and more comprehensive."
"There are some limitations regarding scalability of the product."
"We have faced problems with the initial configuration of the solution."
"Ports are not visible to the network, which requires a dedicated physical server."
"There are too many reboots and the software requires constant updating."
"Lacks a restore feature."
"The management of Dell Networker is quite cumbersome."
"When it comes to the stability of the product, some of the stores that have bad connectivity have some challenges backing them up because they operate remotely, the connection is slow, and it takes longer to manage the backup stuff."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The solution is priced well compared to other solutions."
"It is approximately $400 to purchase a virtual service outright."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution is very expensive."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The licensing model can be traditional licensing or capacity-based licensing."
"The price is a little on the high side, but it's reliable and provides a good service."
"It is a relatively inexpensive product compared to one of its competitors."
"The price of the solution could be lower, it is expensive."
"The tool is pricey."
"It is inexpensive compared to new products."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"It's approximate, but I believe we pay around $20-30,000 a month in licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
NetWorker has a high price compared to other solutions. Pricing is a major concern.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetWorker
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.