Arcserve UDP vs N-able Cove Data Protection comparison

Arcserve and N-able are both solutions in the Backup and Recovery category. Arcserve is ranked #18 with an average rating of 7.3, while N-able is ranked #25 with an average rating of 8.3. Arcserve holds a 1.3% mindshare in BRS, compared to N-able’s 1.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

3,571 Views
2,427 Comparison Views

84% willing to recommend

N-able Cove Data Protection

Read 21 N-able Cove Data Protection reviews

3,332 Views
2,006 Comparison Views

94% willing to recommend

Arcserve UDP

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and N-able Cove Data Protection are two prominent products in data protection solutions. Arcserve UDP seems to have the upper hand due to user satisfaction with its customization options and file recovery speeds.

Features: Arcserve UDP users highlight strong backup capabilities, deduplication, and disaster recovery features. N-able Cove Data Protection users favor easy integration with other tools, robust cloud backup, and automated backup processes.

Room for Improvement: Arcserve UDP users suggest better scalability, a more intuitive setup process, and enhanced instructions. N-able Cove Data Protection users point out the need for enhanced reporting tools, a more responsive support team, and better initial instructions.

Ease of Deployment and Customer Service: Deployment of Arcserve UDP is straightforward but could use clearer instructions. Users find the customer service responsive and knowledgeable. N-able Cove Data Protection is easy to deploy, with many users noting smooth cloud adoption but a slower response time from customer service.

Pricing and ROI: Arcserve UDP users find the pricing reasonable and the ROI high due to reduced downtime and efficient data recovery. N-able Cove Data Protection users report higher initial costs but justify them with robust features and strong ROI from streamlined operations.

To learn more, read our detailed Arcserve UDP vs. N-able Cove Data Protection Report (Updated: December 2024).

Buyer's Guide

Arcserve UDP vs. N-able Cove Data Protection

December 2024

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Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

N-able Cove Data Protection

Ranking in Backup and Recovery

25th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Cloud Backup (16th), SaaS Backup (8th), MSP Backup (2nd)

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"It is very stable."

"The standard backup and restore feature is most used."

"It allows us to back up all the servers and centrally manage them."

"It's simple to set up."

"The ease of use is the best feature of the product."

"Global deduplication is the best feature of this solution."

More Arcserve UDP pros

"The product is simple to use and manage. The customers have access to verify the backups."

"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

More N-able Cove Data Protection pros

Cons

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The support could be more knowledgeable and faster."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"Licensing is an area that needs improvement."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

More Arcserve UDP cons

"A feature I'd like to see would be a more customizable admin console."

"A disaster recovery console would be an improvement for the product."

"Integration with a hybrid cloud is something that I found complicated."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"There could be a possibility to create a local NAS backup for infrastructure."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"We would like to have better reporting."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"I do not work with the pricing or licensing issues of the solution for our organization."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The solution is priced well compared to other solutions."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is not very expensive, but it is not cheap."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

More Arcserve UDP pricing and cost advice

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"The pricing is very competitive and it's well worth the price."

"N-able Cove Data Protection is an averagely-priced product."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

Government

Manufacturing Company

Computer Software Company

21%

Educational Organization

Government

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.

See all answers

What needs improvement with N-able Backup?

There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 47% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 7% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 16% of the time

Veeam Data Platform vs N-able Cove Data Protection

Compared 16% of the time

Veeam Backup for Microsoft 365 vs N-able Cove Data Protection

Compared 10% of the time

Azure Backup vs N-able Cove Data Protection

Compared 7% of the time

Rubrik vs N-able Cove Data Protection

Compared 5% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

Arcserve UDP

December 2024

Download Arcserve UDP product report

Buyer's Guide

N-able Cove Data Protection

December 2024

Download N-able Cove Data Protection product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Learn More

Arcserve

N-able

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

Arcserve UDP vs. N-able Cove Data Protection

December 2024

Free Report: Arcserve UDP vs. N-able Cove Data Protection

Find out what your peers are saying about Arcserve UDP vs. N-able Cove Data Protection and other solutions. Updated: December 2024.

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