Arcserve UDP vs N-able Cove Data Protection comparison

Arcserve and N-able are both solutions in the Backup and Recovery category. Arcserve is ranked #18 with an average rating of 7.3, while N-able is ranked #24 with an average rating of 8.7. Arcserve holds a 1.3% mindshare in BRS, compared to N-able’s 1.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

3,384 Views
2,315 Comparison Views

84% willing to recommend

N-able Cove Data Protection

Read 21 N-able Cove Data Protection reviews

3,156 Views
1,925 Comparison Views

94% willing to recommend

Arcserve UDP

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and N-able Cove Data Protection are two prominent products in data protection solutions. Arcserve UDP seems to have the upper hand due to user satisfaction with its customization options and file recovery speeds.

Features: Arcserve UDP users highlight strong backup capabilities, deduplication, and disaster recovery features. N-able Cove Data Protection users favor easy integration with other tools, robust cloud backup, and automated backup processes.

Room for Improvement: Arcserve UDP users suggest better scalability, a more intuitive setup process, and enhanced instructions. N-able Cove Data Protection users point out the need for enhanced reporting tools, a more responsive support team, and better initial instructions.

Ease of Deployment and Customer Service: Deployment of Arcserve UDP is straightforward but could use clearer instructions. Users find the customer service responsive and knowledgeable. N-able Cove Data Protection is easy to deploy, with many users noting smooth cloud adoption but a slower response time from customer service.

Pricing and ROI: Arcserve UDP users find the pricing reasonable and the ROI high due to reduced downtime and efficient data recovery. N-able Cove Data Protection users report higher initial costs but justify them with robust features and strong ROI from streamlined operations.

To learn more, read our detailed Arcserve UDP vs. N-able Cove Data Protection Report (Updated: January 2025).

Buyer's Guide

Arcserve UDP vs. N-able Cove Data Protection

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

N-able Cove Data Protection

Ranking in Backup and Recovery

24th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Cloud Backup (16th), SaaS Backup (8th), MSP Backup (2nd)

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is live replication."

"The most valuable features are the replication to the cloud and the deduplication."

"The standard backup and restore feature is most used."

"It is easy to configure."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The solution has no limitations because it does backup for Linux and Windows."

"It allows us to back up all the servers and centrally manage them."

"Global deduplication is the best feature of this solution."

More Arcserve UDP pros

"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

"The ease of use and the console are great."

"The monitoring makes it very easy to check whether a backup has gone bad."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

More N-able Cove Data Protection pros

Cons

"The product is not user-friendly."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The time to backup servers that sit in DMZ must be improved."

"Its interface can be improved. I find it unintuitive."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

More Arcserve UDP cons

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."

"There could be a possibility to create a local NAS backup for infrastructure."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."

"In comparison to other vendors, it is a low-cost solution."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The solution is expensive."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The pricing is moderate."

"There is an annual license required for this solution and it is priced well."

More Arcserve UDP pricing and cost advice

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"The price isn't extreme, but I'd love to pay less."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"N-able Cove Data Protection is an averagely-priced product."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The pricing is very competitive and it's well worth the price."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

Financial Services Firm

Manufacturing Company

Computer Software Company

21%

Educational Organization

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

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What is your experience regarding pricing and costs for N-able Backup?

The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.

See all answers

What needs improvement with N-able Backup?

There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 48% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

HPE StoreOnce vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs N-able Cove Data Protection

Compared 16% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 15% of the time

Veeam Backup for Microsoft 365 vs N-able Cove Data Protection

Compared 9% of the time

Azure Backup vs N-able Cove Data Protection

Compared 6% of the time

Rubrik vs N-able Cove Data Protection

Compared 5% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2025

Download Arcserve UDP product report

Buyer's Guide

N-able Cove Data Protection

January 2025

Download N-able Cove Data Protection product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Learn More

Arcserve

N-able

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

Arcserve UDP vs. N-able Cove Data Protection

January 2025

Free Report: Arcserve UDP vs. N-able Cove Data Protection

Find out what your peers are saying about Arcserve UDP vs. N-able Cove Data Protection and other solutions. Updated: January 2025.

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