Arcserve UDP vs N-able Cove Data Protection comparison

Arcserve and N-able are both solutions in the Backup and Recovery category. Arcserve is ranked #18 with an average rating of 7.5, while N-able is ranked #17 with an average rating of 8.8. Arcserve holds a 1.3% mindshare in BRS, compared to N-able’s 1.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

3,739 Views
2,546 Comparison Views

84% willing to recommend

N-able Cove Data Protection

Read 21 N-able Cove Data Protection reviews

3,533 Views
2,113 Comparison Views

94% willing to recommend

Arcserve UDP

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and N-able Cove Data Protection are two prominent products in data protection solutions. Arcserve UDP seems to have the upper hand due to user satisfaction with its customization options and file recovery speeds.

Features: Arcserve UDP users highlight strong backup capabilities, deduplication, and disaster recovery features. N-able Cove Data Protection users favor easy integration with other tools, robust cloud backup, and automated backup processes.

Room for Improvement: Arcserve UDP users suggest better scalability, a more intuitive setup process, and enhanced instructions. N-able Cove Data Protection users point out the need for enhanced reporting tools, a more responsive support team, and better initial instructions.

Ease of Deployment and Customer Service: Deployment of Arcserve UDP is straightforward but could use clearer instructions. Users find the customer service responsive and knowledgeable. N-able Cove Data Protection is easy to deploy, with many users noting smooth cloud adoption but a slower response time from customer service.

Pricing and ROI: Arcserve UDP users find the pricing reasonable and the ROI high due to reduced downtime and efficient data recovery. N-able Cove Data Protection users report higher initial costs but justify them with robust features and strong ROI from streamlined operations.

To learn more, read our detailed Arcserve UDP vs. N-able Cove Data Protection Report (Updated: October 2024).

Buyer's Guide

Arcserve UDP vs. N-able Cove Data Protection

October 2024

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Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (9th)

N-able Cove Data Protection

Ranking in Backup and Recovery

17th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Cloud Backup (11th), SaaS Backup (6th), MSP Backup (1st)

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Lucas Moura

Full Pre-Sales Analyst at a tech services company with 51-200 employees

Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process

Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.

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Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"It is a very stable solution...It is a scalable solution."

"It allows us to back up all the servers and centrally manage them."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The recovery part of the product is very good."

"The most valuable feature of Arcserve UDP is its decompression capability."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

More Arcserve UDP pros

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."

"The product is simple to use and manage. The customers have access to verify the backups."

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

"The ease of use and the console are great."

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

More N-able Cove Data Protection pros

Cons

"We have to use a Microsoft hypervisor for installation which is expensive."

"Licensing can be quite difficult."

"A lot of their new technologies are not very good."

"The tool doesn't provide cloud integration in India."

"Every time I change the disc, I have to do a full backup."

"The product is not user-friendly."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

More Arcserve UDP cons

"We would like to have better reporting."

"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"There could be a possibility to create a local NAS backup for infrastructure."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"The solution is priced well compared to other solutions."

"The solution is expensive."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"It is approximately $400 to purchase a virtual service outright."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The solution is very expensive."

"There is an annual license required for this solution and it is priced well."

More Arcserve UDP pricing and cost advice

"The price isn't extreme, but I'd love to pay less."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"N-able Cove Data Protection is an averagely-priced product."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

Non Profit

Manufacturing Company

Computer Software Company

21%

Real Estate/Law Firm

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.

See all answers

What needs improvement with N-able Backup?

There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 47% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 7% of the time

Rubrik vs Arcserve UDP

Compared 6% of the time

HPE StoreOnce vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 16% of the time

Veeam Data Platform vs N-able Cove Data Protection

Compared 16% of the time

Veeam Backup for Microsoft 365 vs N-able Cove Data Protection

Compared 10% of the time

Azure Backup vs N-able Cove Data Protection

Compared 8% of the time

Rubrik vs N-able Cove Data Protection

Compared 4% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

Arcserve UDP

November 2024

Download Arcserve UDP product report

Buyer's Guide

N-able Cove Data Protection

November 2024

Download N-able Cove Data Protection product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Learn More

Arcserve

N-able

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

Arcserve UDP vs. N-able Cove Data Protection

October 2024

Free Report: Arcserve UDP vs. N-able Cove Data Protection

Find out what your peers are saying about Arcserve UDP vs. N-able Cove Data Protection and other solutions. Updated: October 2024.

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