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N-able Cove Data Protection pros and cons

Vendor: N-able

4.6 out of 5

21 reviews
94% willing to recommend

168 followers

Pros & Cons summary

N-able Cove Data Protection offers efficient monitoring and alert features to detect failed backups with a fast response. It provides Virtual Disaster Recovery and bare-metal recovery for robust restoration, and its incremental backup reduces data recovery time. The cloud-based storage lowers security risks by managing credentials. However, it supports only Windows, and its integration with hybrid clouds is complex. Disaster recovery compatibility with AWS is needed, and testing licenses for partners would be beneficial.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

N-able Cove Data Protection features powerful monitoring and alerts, efficiently identifying any issues with failed backups.

It offers exceptional recovery options including Virtual Disaster Recovery and bare-metal recovery, tested across diverse scenarios with successful outcomes.

The solution significantly reduces backup times by utilizing incremental backups that only capture changes since the last backup, thereby also speeding up the recovery process.

It includes cloud storage within its service, removing the need for additional space on external clouds like Amazon or Google, enhancing security and simplicity.

N-able Cove Data Protection supports various databases including MySQL, providing versatile backup capabilities directly accessible through a web browser.

CONS

Reporting feature and functionality need improvement, with a need for more detailed CEO or C-level focused reporting options.

Integration with a hybrid cloud is found to be complicated.

Flexibility for Linux servers is lacking, as N-able Cove Data Protection supports only Windows.

There are issues with the agent failing on workstations, requiring complete uninstallation and reinstallation.

Licensing for testing without paying would be beneficial for partners.

N-able Cove Data Protection Pros review quotes

JC

Service Manager at Computer Guild

Jul 12, 2020

The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you.

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MP

Director at BACK OFFICE IT LTD

Nov 8, 2020

The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time.

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DW

Dirk Wittkowski

President at Tech Help Group, Inc.

Oct 4, 2020

We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.

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N-able Cove Data Protection

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BS

Owner at Simple Tech LLC

Jun 29, 2022

The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way.

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MH

Systems Analyst at a tech services company with 1-10 employees

Apr 13, 2021

It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak.

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Cosimo Berlingieri

IT Security and Backup at RDP Consultants

Feb 15, 2023

What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud.

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JC

Jim Christopher

Sr. Network/System Administrator Support at S & L Computer Services, Inc.

Oct 13, 2020

I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high.

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Scott J Brunton

Account Manager at IronCloud Technologies

May 17, 2022

The ease of use and the console are great.

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Owner at Henson Business Products

Sep 15, 2022

The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points.

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Systems Admin at a computer software company with 51-200 employees

Jun 6, 2022

Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily.

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N-able Cove Data Protection Cons review quotes

JC

Service Manager at Computer Guild

Jul 12, 2020

A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that.

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MP

Director at BACK OFFICE IT LTD

Nov 8, 2020

We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.

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DW

Dirk Wittkowski

President at Tech Help Group, Inc.

Oct 4, 2020

An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.

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N-able Cove Data Protection

Free Report: N-able Cove Data Protection Reviews and More

Learn what your peers think about N-able Cove Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,053 professionals have used our research since 2012.

BS

Owner at Simple Tech LLC

Jun 29, 2022

For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients.

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MH

Systems Analyst at a tech services company with 1-10 employees

Apr 13, 2021

The recovery side, the restore side, could be a little more optimized.

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Cosimo Berlingieri

IT Security and Backup at RDP Consultants

Feb 15, 2023

For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine.

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JC

Jim Christopher

Sr. Network/System Administrator Support at S & L Computer Services, Inc.

Oct 13, 2020

The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is.

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Scott J Brunton

Account Manager at IronCloud Technologies

May 17, 2022

A disaster recovery console would be an improvement for the product.

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Owner at Henson Business Products

Sep 15, 2022

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work.

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Systems Admin at a computer software company with 51-200 employees

Jun 6, 2022

One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that.

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