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N-able Cove Data Protection vs NetApp Cloud Volumes ONTAP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Cove Data Protection
Ranking in Cloud Backup
17th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (30th), SaaS Backup (9th), MSP Backup (2nd)
NetApp Cloud Volumes ONTAP
Ranking in Cloud Backup
9th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Cloud Migration (1st), Cloud Storage (1st), Public Cloud Storage Services (5th), Cloud Software Defined Storage (1st)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.
Pramod-Talekar - PeerSpot reviewer
Allows customers to manage SAN and NAS data within a single storage solution
The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site. Multiprotocol support in NetApp Cloud Volumes ONTAP is beneficial because it allows customers to manage SAN and NAS data within a single storage solution. This feature eliminates the need to purchase different types of storage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The product is simple to use and manage. The customers have access to verify the backups."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The most valuable feature of N-able Cove Data Protection is its ease of use."
"The Cloud Manager application that's on the NetApp cloud site is easy to use. You can set up and schedule replications from there, so you don't have to go into the ONTAP system. Another feature we've recently started using is the scheduled power off. We started with one client and have been slowly implementing it with others. We can cut costs by not having the VM run all the time. It's only on when it's doing replication, but it powers off after."
"With NetApp, you can integrate malware scanning or malware protection. This is something valuable that is not offered in SaaS solutions typically."
"The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site."
"We are definitely in the process of reducing our footprint on our secondary data center and all those snapshots technically reduce tape backup. That's from the protection perspective, but as far as files, it's much easier to use and manage and it's faster, too."
"We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us."
"Its functionality and technical support are adequate to help prevent failure due to errors."
"The solution’s Snapshot copies and thin clones in terms of operational recovery are good. Snapshot copies are pretty much the write-in time data backups. Obviously, critical data is snapshotted a lot more frequently, and even clients and end users find it easier to restore whatever they need if it's file-based, statical, etc."
"NetApp's XCP Migration Tool... was pretty awesome. It replicated the data faster than any other tool that I've seen. That was a big help."
 

Cons

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"The recovery side, the restore side, could be a little more optimized."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"We would like to have better reporting."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"Something we would like to see is the ability to better manage the setup and tie it to our configuration management database. We manage our whole IT infrastructure out of that database."
"When Azure does their maintenance, they do maintenance on one node at a time. With the two nodes of the CVO, it can automatically fail over from one node to the node that is staying up. And when the first node comes back online, it will fail back to the first node. We have had issues with everything failing back 100 percent correctly."
"The encryption and deduplication features still have a lot of room for improvement."
"When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."
"I think the challenge now is more in terms of keeping an air gap. The notion that it is in the cloud, easy to break, etc. The challenge now is mostly about the air gap and how we can protect that in the cloud."
"We are getting a warning alert about not being able to connect to Cloud Manager when we log into it. The support has provided links, but this particular issue is not fixed yet."
"The navigation on some of the configuration parameters is a bit cumbersome, making the learning curve on functions somewhat steep."
"There is room for improvement in tier one support, especially with potential language barriers and communication challenges."
 

Pricing and Cost Advice

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."
"The price isn't extreme, but I'd love to pay less."
"The cost is around ten dollars per workstation a month and that includes a certain amount of data."
"The pricing is very competitive and it's well worth the price."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
"For NetApp it's about $20,000 for a single node and $30,000 for the HA."
"The pricing of this solution is definitely higher than what the typical Azure Files and AWS solutions charge, but given the features and the stability NetApp has provided, we are okay with it. We are not complaining about the pricing."
"I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs."
"Purchasing through the AWS Marketplace was good, but it was a test system, not a real purchase."
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."
"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."
"Once we deploy the pay as you go model, we cannot convert this product as a BYOL model. This is a concern that we have."
"Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
8%
Real Estate/Law Firm
7%
Educational Organization
49%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
What do you like most about NetApp Cloud Volumes ONTAP?
So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.
 

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
ONTAP Cloud, CVO, NetApp CVO
 

Overview

 

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia
1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard
Find out what your peers are saying about N-able Cove Data Protection vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.