We compared Acronis Cyber Protect and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: In comparing Acronis Cyber Protect to N-able Cove Data Protection, both options are user-friendly and have efficient setup processes. Acronis Cyber Protect stands out for its flexibility and ability to back up a wide range of products, while N-able Cove Data Protection is praised for its ease of use, reliability, and cloud-based data protection. Acronis Cyber Protect offers additional features like antivirus and ransomware protection, while N-able Cove Data Protection has unique capabilities such as backup of MySQL databases. However, Acronis Cyber Protect has more reviews mentioning potential complexities related to pricing structure, licensing, and configuration processes, whereas N-able Cove Data Protection receives more positive feedback regarding customer service and support.
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The solution has all the features I need and user friendly."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"The pricing is fine."
"The image backup and image restore features have been very beneficial to us."
"Universal Restore is valuable to us."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The initial setup of N-able Cove Data Protection was very easy."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"Acronis Backup isn't scalable at all."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"For smaller companies it's a little more challenging to maintain."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"A disaster recovery console would be an improvement for the product."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"We would like to have better reporting."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"A feature I'd like to see would be a more customizable admin console."
Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews. Acronis Cyber Protect is rated 8.2, while N-able Cove Data Protection is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Veritas Backup Exec, whereas N-able Cove Data Protection is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, MSP360 Backup and Datto Cloud Continuity. See our Acronis Cyber Protect vs. N-able Cove Data Protection report.
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