N-able Cove Data Protection vs NinjaOne comparison

N-able Cove Data Protection

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93% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

N-able Cove Data Protection and NinjaOne are both robust data protection solutions. Based on user feedback, NinjaOne seems to have the upper hand due to its broader functionality and superior integration capabilities.

Features: N-able Cove Data Protection offers automated backup and recovery solutions, high-performance cloud architecture, and minimalistic design. NinjaOne includes remote monitoring, endpoint management, and efficient patch management. While both products provide valuable features, NinjaOne's broader functionality gives it an edge.

Room for Improvement: N-able Cove Data Protection needs enhanced reporting tools, a more intuitive design, and interface improvements. NinjaOne requires better customer support, more training materials, and additional documentation. Each product has specific areas where improvements can be made.

Ease of Deployment and Customer Service: N-able Cove Data Protection is commended for its straightforward deployment process and responsive customer service. NinjaOne features a seamless setup with proactive support. Users find the deployment process equally simple for both, though customer service is slightly more responsive with N-able Cove Data Protection.

Pricing and ROI: N-able Cove Data Protection offers a competitive pricing structure with a strong ROI. NinjaOne's pricing is higher but justified by its extensive feature set. Users generally find better ROI from N-able Cove Data Protection due to its cost-effectiveness.

To learn more, read our detailed N-able Cove Data Protection vs. NinjaOne Report (Updated: December 2024).

N-able Cove Data Protection vs. NinjaOne

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Categories and Ranking

N-able Cove Data Protection

Ranking in MSP Backup

2nd

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (25th), Cloud Backup (16th), SaaS Backup (8th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (23rd), Server Monitoring (9th), IT Service Management (ITSM) (7th), Remote Access (11th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

As of December 2024, in the MSP Backup category, the mindshare of N-able Cove Data Protection is 24.3%, down from 25.4% compared to the previous year. The mindshare of NinjaOne is 10.8%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Aziz Lyazami

Manager, Information Technology at NYOS CHARTER SCHOOL

A tool that helps with a lot of configurations and creates automation processes that work perfectly

I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is simple to use and manage. The customers have access to verify the backups."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"The monitoring makes it very easy to check whether a backup has gone bad."

"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"The ease of use and the console are great."

"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

More N-able Cove Data Protection pros

"It just works as advertised and serves the purpose for which we got it."

"NinjaOne's best feature is its monitoring."

"The most important aspect of this tool is the security it provides our company."

"The software's automation tools have solved critical deployment problems for small businesses."

"The installation is easy, it only took two minutes."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"Good at managing updates and for remote support."

More NinjaOne pros

Cons

"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."

"There could be a possibility to create a local NAS backup for infrastructure."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"We would like to have better reporting."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"A disaster recovery console would be an improvement for the product."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

More N-able Cove Data Protection cons

"NinjaOne's dashboard could be easier to use."

"I want NinjaOne to improve the reports."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"Lacks sufficient integrations with other PSAs."

"NinjaOne's pricing and user interface needs improvement."

"The graphical user interface could be improved."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

More NinjaOne cons

Pricing and Cost Advice

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"N-able Cove Data Protection is an averagely-priced product."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"The price isn't extreme, but I'd love to pay less."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

More N-able Cove Data Protection pricing and cost advice

"NinjaRMM uses a subscription model."

"The product's pricing depends on the number of PCs or devices."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"We currently pay $1.20 per device on a monthly basis."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Educational Organization

Government

Real Estate/Law Firm

Computer Software Company

17%

Retailer

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

What is your experience regarding pricing and costs for N-able Backup?

The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.

What needs improvement with N-able Backup?

There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The pricing for NinjaOne is appropriate for small companies. Customers feel that the cost is not too high for the features they need but might be unwilling to pay more for additional features such ...

What needs improvement with NinjaOne?

Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools. Many features are not needed for our purposes currently. Security and reporting, inc...

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Product Reports

N-able Cove Data Protection

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Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

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N-able

Overview

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia

Status Pros, Mitchell and Company

N-able Cove Data Protection vs. NinjaOne