N-able Cove Data Protection vs NinjaOne comparison

N-able Cove Data Protection

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93% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

N-able Cove Data Protection and NinjaOne are both robust data protection solutions. Based on user feedback, NinjaOne seems to have the upper hand due to its broader functionality and superior integration capabilities.

Features: N-able Cove Data Protection offers automated backup and recovery solutions, high-performance cloud architecture, and minimalistic design. NinjaOne includes remote monitoring, endpoint management, and efficient patch management. While both products provide valuable features, NinjaOne's broader functionality gives it an edge.

Room for Improvement: N-able Cove Data Protection needs enhanced reporting tools, a more intuitive design, and interface improvements. NinjaOne requires better customer support, more training materials, and additional documentation. Each product has specific areas where improvements can be made.

Ease of Deployment and Customer Service: N-able Cove Data Protection is commended for its straightforward deployment process and responsive customer service. NinjaOne features a seamless setup with proactive support. Users find the deployment process equally simple for both, though customer service is slightly more responsive with N-able Cove Data Protection.

Pricing and ROI: N-able Cove Data Protection offers a competitive pricing structure with a strong ROI. NinjaOne's pricing is higher but justified by its extensive feature set. Users generally find better ROI from N-able Cove Data Protection due to its cost-effectiveness.

To learn more, read our detailed N-able Cove Data Protection vs. NinjaOne Report (Updated: December 2024).

N-able Cove Data Protection vs. NinjaOne

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able Cove Data Protection

Ranking in MSP Backup

2nd

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (24th), Cloud Backup (16th), SaaS Backup (8th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Monitoring Software (35th), Server Monitoring (11th), IT Service Management (ITSM) (7th), Remote Access (22nd), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

As of January 2025, in the MSP Backup category, the mindshare of N-able Cove Data Protection is 22.4%, down from 24.4% compared to the previous year. The mindshare of NinjaOne is 9.8%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"The ease of use and the console are great."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

More N-able Cove Data Protection pros

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The most important aspect of this tool is the security it provides our company."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"NinjaOne's best feature is its monitoring."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The software's automation tools have solved critical deployment problems for small businesses."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

More NinjaOne pros

Cons

"A feature I'd like to see would be a more customizable admin console."

"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."

"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."

"There could be a possibility to create a local NAS backup for infrastructure."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"The recovery side, the restore side, could be a little more optimized."

"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."

More N-able Cove Data Protection cons

"The ticketing system in NinjaOne is not the best."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The NinjaOne distribution server is highly dependent on an active directory."

"I want NinjaOne to improve the reports."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"NinjaOne's dashboard could be easier to use."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"NinjaOne's reporting module is cumbersome."

More NinjaOne cons

Pricing and Cost Advice

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"The pricing is very competitive and it's well worth the price."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"N-able Cove Data Protection is an averagely-priced product."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

More N-able Cove Data Protection pricing and cost advice

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"Its pricing is great."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Educational Organization

Manufacturing Company

Government

Computer Software Company

17%

Retailer

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

What is your experience regarding pricing and costs for N-able Backup?

The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.

What needs improvement with N-able Backup?

There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender. It is an affordable solution due to its collaboration with other companies.

What needs improvement with NinjaOne?

The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing. Although Hyper V and VMware are included, the absence of XENServer makes it less comprehensive. They ar...

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Product Reports

N-able Cove Data Protection

January 2025

Download N-able Cove Data Protection product report

Download NinjaOne product report

January 2025

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

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N-able

Overview

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia

Status Pros, Mitchell and Company