N-able Cove Data Protection vs NinjaOne comparison

N-able Cove Data Protection

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92% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

N-able Cove Data Protection and NinjaOne are both robust data protection solutions. Based on user feedback, NinjaOne seems to have the upper hand due to its broader functionality and superior integration capabilities.

Features: N-able Cove Data Protection offers automated backup and recovery solutions, high-performance cloud architecture, and minimalistic design. NinjaOne includes remote monitoring, endpoint management, and efficient patch management. While both products provide valuable features, NinjaOne's broader functionality gives it an edge.

Room for Improvement: N-able Cove Data Protection needs enhanced reporting tools, a more intuitive design, and interface improvements. NinjaOne requires better customer support, more training materials, and additional documentation. Each product has specific areas where improvements can be made.

Ease of Deployment and Customer Service: N-able Cove Data Protection is commended for its straightforward deployment process and responsive customer service. NinjaOne features a seamless setup with proactive support. Users find the deployment process equally simple for both, though customer service is slightly more responsive with N-able Cove Data Protection.

Pricing and ROI: N-able Cove Data Protection offers a competitive pricing structure with a strong ROI. NinjaOne's pricing is higher but justified by its extensive feature set. Users generally find better ROI from N-able Cove Data Protection due to its cost-effectiveness.

To learn more, read our detailed N-able Cove Data Protection vs. NinjaOne Report (Updated: October 2024).

N-able Cove Data Protection vs. NinjaOne

October 2024

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Categories and Ranking

N-able Cove Data Protection

Ranking in MSP Backup

1st

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Backup and Recovery (17th), Cloud Backup (11th), SaaS Backup (6th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), Server Monitoring (9th), IT Service Management (ITSM) (6th), Remote Access (11th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

As of November 2024, in the MSP Backup category, the mindshare of N-able Cove Data Protection is 24.7%, down from 26.7% compared to the previous year. The mindshare of NinjaOne is 10.8%, up from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Aziz Lyazami

Manager, Information Technology at NYOS CHARTER SCHOOL

A tool that helps with a lot of configurations and creates automation processes that work perfectly

I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring makes it very easy to check whether a backup has gone bad."

"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."

"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."

"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

More N-able Cove Data Protection pros

"The installation is easy, it only took two minutes."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"Good at managing updates and for remote support."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"It just works as advertised and serves the purpose for which we got it."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The tool's most valuable feature is third-party application updates."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

More NinjaOne pros

Cons

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"We would like to have better reporting."

"A disaster recovery console would be an improvement for the product."

"The recovery side, the restore side, could be a little more optimized."

"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."

"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."

"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

More N-able Cove Data Protection cons

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"I would like to see more scripts for PowerShell commands."

"The NinjaOne distribution server is highly dependent on an active directory."

"NinjaOne's reporting module is cumbersome."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"NinjaOne's dashboard could be easier to use."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"I want NinjaOne to improve the reports."

More NinjaOne cons

Pricing and Cost Advice

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The pricing is very competitive and it's well worth the price."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"The price isn't extreme, but I'd love to pay less."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

More N-able Cove Data Protection pricing and cost advice

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"Its pricing is great."

"The product's pricing depends on the number of PCs or devices."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Real Estate/Law Firm

Educational Organization

Government

Computer Software Company

17%

Manufacturing Company

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

What is your experience regarding pricing and costs for N-able Backup?

The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.

What needs improvement with N-able Backup?

There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The product's pricing depends on the number of PCs or devices.

What needs improvement with NinjaOne?

NinjaOne didn't have a lot of issues, but a few things. Like, I used and I experienced that there was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and ...

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Comparisons

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Veeam Backup for Microsoft 365 vs N-able Cove Data Protection

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Azure Backup vs N-able Cove Data Protection

Compared 8% of the time

Rubrik vs N-able Cove Data Protection

Compared 4% of the time

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Microsoft Configuration Manager vs NinjaOne

Compared 9% of the time

Automox vs NinjaOne

Compared 5% of the time

BigFix vs NinjaOne

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Product Reports

N-able Cove Data Protection

November 2024

Download N-able Cove Data Protection product report

Download NinjaOne product report

November 2024

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

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Learn More

N-able

Overview

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia

Status Pros, Mitchell and Company