Microsoft Configuration Manager vs NinjaOne comparison

Microsoft Configuration Man...

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92% willing to recommend

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Executive SummaryUpdated on Aug 20, 2024

Microsoft Configuration Manager and NinjaOne are popular IT management solutions. Users prefer Microsoft Configuration Manager for its Microsoft product integration, while NinjaOne is favored for its user-friendly design and customer support.

Features: Microsoft Configuration Manager offers a comprehensive range of management tools, deep integration with Microsoft environments, and strong security features. NinjaOne provides ease of use, remote monitoring, and automation capabilities.

Room for Improvement: Microsoft Configuration Manager needs a more intuitive approach, better log management, and enhanced user interface. NinjaOne requires better reporting features, deeper customization options, and improved system stability.

Ease of Deployment and Customer Service: Microsoft Configuration Manager’s deployment is complex but thorough, with mixed customer service reviews. NinjaOne has a simple and quick deployment process, with prompt and effective customer support.

Pricing and ROI: Microsoft Configuration Manager is cost-effective for those in the Microsoft ecosystem, delivering substantial ROI over time. NinjaOne is potentially more expensive but valued for its comprehensive package, immediate efficiencies, and strong ROI despite the higher initial setup cost.

To learn more, read our detailed Microsoft Configuration Manager vs. NinjaOne Report (Updated: November 2024).

Microsoft Configuration Manager vs. NinjaOne

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Helped 815,854 peers since 2012

Categories and Ranking

Microsoft Configuration Man...

Ranking in Server Monitoring

2nd

Ranking in Patch Management

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Configuration Management (3rd)

NinjaOne

Ranking in Server Monitoring

9th

Ranking in Patch Management

4th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), IT Service Management (ITSM) (6th), Remote Access (11th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), MSP Backup (4th), Unified Endpoint Management (UEM) (6th)

Featured Reviews

Sachin Vinay

Assistant Manager-Networks at Amrita

Dec 12, 2022

We can specialize the policies related to each device group which ensures that each group has access to the applications they need for their work and non-work hours

I give the solution a nine out of ten. Maintenance is required for some client requests because a few of our cases involve clients reporting issues with their applications. We need to maintain their laptops because they usually run into issues while running other applications. However, in the case of personal computers, there is no problem. We can maintain them with only 20% of the typical maintenance requirements. I would recommend that everyone try out the Endpoint Manager solution from Microsoft. It is a great product because it integrates well with Microsoft products, which most organizations use. This reduces the number of integration and troubleshooting problems. Even if Microsoft products are not used in an organization, I still recommend this product. Other solutions are available but there may be some integration and troubleshooting problems.

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Aziz Lyazami

Manager, Information Technology at NYOS CHARTER SCHOOL

Nov 15, 2023

A tool that helps with a lot of configurations and creates automation processes that work perfectly

I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."

"The most valuable features are application deployment and task-sequenced imaging."

"What's valuable is the basic management of the systems, being able to control who can access the systems."

"Microsoft Configuration Manager gives different tools in one solution."

"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."

"Microsoft Configuration Manager helps with patch management."

"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."

"The product is very stable compared to older versions."

More Microsoft Configuration Manager pros

"The installation is easy, it only took two minutes."

"NinjaOne's best feature is its monitoring."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"It just works as advertised and serves the purpose for which we got it."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The most important aspect of this tool is the security it provides our company."

"The tool's most valuable feature is third-party application updates."

More NinjaOne pros

Cons

"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."

"The solution should be more compatible with different versions of Linux."

"This solution should be simpler, and more consistent across modules/sections."

"SCCM can improve on third-party application support."

"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."

"The solution can be improved with the addition of a mobile device manager."

"Not everything is readily available, and there are a lot of commands that are only executable via PowerShell."

"It is not easy to get good technical support, especially at level one."

More Microsoft Configuration Manager cons

"NinjaOne's reporting module is cumbersome."

"The NinjaOne distribution server is highly dependent on an active directory."

"The ticketing system in NinjaOne is not the best."

"Lacks sufficient integrations with other PSAs."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"I want NinjaOne to improve the reports."

"The graphical user interface could be improved."

"The solution could improve by optimizing the internet connection being used."

More NinjaOne cons

Pricing and Cost Advice

"Its price is okay because it is part of our licensing."

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"We use the tool's free license. It is expensive."

"I would rate the cost as eight out of ten."

"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."

"The price of Microsoft Endpoint Configuration Manager is expensive."

"The price could be better."

More Microsoft Configuration Manager pricing and cost advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

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815,854 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

12%

Government

11%

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The product's pricing depends on the number of PCs or devices.

What needs improvement with NinjaOne?

NinjaOne didn't have a lot of issues, but a few things. Like, I used and I experienced that there was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and ...

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

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Product Reports

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Download NinjaOne product report

Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

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Learn More

Microsoft

Overview

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Status Pros, Mitchell and Company

Microsoft Configuration Manager vs. NinjaOne