Try our new research platform with insights from 80,000+ expert users

Microsoft Configuration Manager vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Configuration Man...
Ranking in Server Monitoring
6th
Ranking in Patch Management
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Configuration Management (4th)
NinjaOne
Ranking in Server Monitoring
11th
Ranking in Patch Management
5th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (29th), IT Service Management (ITSM) (7th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of Microsoft Configuration Manager is 5.7%, down from 8.6% compared to the previous year. The mindshare of NinjaOne is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the scalability."
"The ability to make collections and deploy to them has been great."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"The product is suitable for our size, handling 800 devices."
"SCCM does everything from A to Z for a Windows operating system."
"Software deployment and WSUS are most valuable."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The tool's most valuable feature is third-party application updates."
"It just works as advertised and serves the purpose for which we got it."
"Good at managing updates and for remote support."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
 

Cons

"We'd like the solution to make it easier to manage remote users."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"The availability of technical support could improve."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"The solution could improve by optimizing the internet connection being used."
"I want NinjaOne to improve the reports."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The NinjaOne distribution server is highly dependent on an active directory."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"The ticketing system in NinjaOne is not the best."
 

Pricing and Cost Advice

"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
"The price model is different for every client."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"We use the tool's free license. It is expensive."
"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
"Presently, I am using a free trial version."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"Its pricing is great."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
Computer Software Company
16%
Government
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
No data available
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Status Pros, Mitchell and Company
Find out what your peers are saying about Microsoft Configuration Manager vs. NinjaOne and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.