Try our new research platform with insights from 80,000+ expert users

BigFix vs Microsoft Configuration Manager comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
230
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
80
Ranking in other categories
Server Monitoring (3rd), Patch Management (1st)
 

Mindshare comparison

As of December 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 12.0%, up from 10.5% compared to the previous year. The mindshare of BigFix is 9.5%, up from 7.2% compared to the previous year. The mindshare of Microsoft Configuration Manager is 14.4%, down from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Q&A Highlights

reviewer1603851 - PeerSpot reviewer
Nov 23, 2021
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Sachin Vinay - PeerSpot reviewer
We can specialize the policies related to each device group which ensures that each group has access to the applications they need for their work and non-work hours
I give the solution a nine out of ten. Maintenance is required for some client requests because a few of our cases involve clients reporting issues with their applications. We need to maintain their laptops because they usually run into issues while running other applications. However, in the case of personal computers, there is no problem. We can maintain them with only 20% of the typical maintenance requirements. I would recommend that everyone try out the Endpoint Manager solution from Microsoft. It is a great product because it integrates well with Microsoft products, which most organizations use. This reduces the number of integration and troubleshooting problems. Even if Microsoft products are not used in an organization, I still recommend this product. Other solutions are available but there may be some integration and troubleshooting problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable includes managing everything from a single console."
"It has improve our organization through the remote management of non-domain joined devices."
"The stability of Microsoft Intune is ten out of ten."
"I have seen a return on investment right from the start of the tool's usage."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"All the vendor patches are synchronized automatically."
"Ability to run custom reports and custom relevance."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The most valuable feature is the patching."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"We have found the scalability to be quite good."
"The cloud account management is a valuable feature."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"The scalability to deploy the package."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"It's a stable product."
"It lets you know what your infrastructure is like and what state you are in."
 

Cons

"Integration with Mac devices requires some improvement."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"The UI is not user-friendly and has room for improvement."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"The security aspect could be more effective."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"Sometimes there is a lag time for our users."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
"Initial setup was complex. There's a lot that goes into it."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"It is not easy to get good technical support, especially at level one."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
"The tool's deployment is complex and depends on the architecture you want to implement."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
 

Pricing and Cost Advice

"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Microsoft Intune is expensive."
"There is a license needed to use the solution and we are on an annual license."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"The price is very reasonable."
"The pricing of Endpoint Manager is fine. The licensing is not that complex, but small and midsized organizations might have challenges with the pricing plans. There are a lot of categories—E2, E3, E5—to choose from."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The license is subscription-based."
"The price of the solution is high. There are not any additional fees from the standard license."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"We have to pay for a license."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"The licensing is good because they have various options, depending on what you are looking for."
"As far as I know, it is an annual operating expense license."
"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
817,354 professionals have used our research since 2012.
 

Answers from the Community

reviewer1603851 - PeerSpot reviewer
Nov 23, 2021
Nov 23, 2021
SCCM is very robust but you need more time and people to manage it. For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage. Kumar.
2 out of 5 answers
KM
Jun 18, 2021
SCCM is very robust but you need more time and people to manage it.  For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage. Kumar.
MW
Jun 21, 2021
Hi Ihsan,  Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).  https://www.itcentralstation.c... Thank you. 
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Financial Services Firm
12%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements coul...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about BigFix vs. Microsoft Configuration Manager and other solutions. Updated: November 2024.
817,354 professionals have used our research since 2012.