Try our new research platform with insights from 80,000+ expert users

BigFix vs Microsoft Configuration Manager comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
241
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Server Monitoring (4th), Patch Management (1st)
 

Mindshare comparison

As of March 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.1%, up from 9.4% compared to the previous year. The mindshare of BigFix is 9.1%, up from 7.2% compared to the previous year. The mindshare of Microsoft Configuration Manager is 13.2%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Q&A Highlights

reviewer1603851 - PeerSpot reviewer
Nov 23, 2021
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"It is very easy to use. It has a very easy interface."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"Overall, I like Intune as a solution and would rate it nine out of ten."
"The tool's most valuable feature is Autopilot."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."
"It's really easy to access."
"It's easy to use, not complicated."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"What I like most is that it is a powerful solution."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"SCCM does everything from A to Z for a Windows operating system."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"Software deployment and WSUS are most valuable."
"The ease of usability is the most valuable feature. It's user-friendly."
"Microsoft Endpoint Configuration Manager is very scalable."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"The product is suitable for our size, handling 800 devices."
"The solution is highly scalable."
 

Cons

"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"IBM has not focused on the Web Reports capabilities."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The reporting and dashboard parts have room for improvement."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"This solution needs to be supported on all Operating systems."
"The solution should be more compatible with different versions of Linux."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"The availability of technical support could improve."
"In spite of us being a premier customer we find the support unsatisfactory."
"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."
 

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."
"The price for Intune is fair."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"Microsoft licenses are costly."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The purchase of the product was handled by someone else."
"The price is very fair."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"We have a subscription-based contract with BigFix."
"The price of the solution is high. There are not any additional fees from the standard license."
"It might be about $23 a client."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"The price of SCCM depends on the size of the organization. The price is competitive."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"Its price is okay because it is part of our licensing."
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
841,164 professionals have used our research since 2012.
 

Answers from the Community

reviewer1603851 - PeerSpot reviewer
Nov 23, 2021
Nov 23, 2021
SCCM is very robust but you need more time and people to manage it. For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage. Kumar.
2 out of 5 answers
KM
Jun 18, 2021
SCCM is very robust but you need more time and people to manage it.  For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage. Kumar.
MW
Jun 21, 2021
Hi Ihsan,  Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).  https://www.itcentralstation.c... Thank you. 
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about BigFix vs. Microsoft Configuration Manager and other solutions. Updated: February 2025.
841,164 professionals have used our research since 2012.