Microsoft Configuration Manager Reviews

Organizations find Microsoft Configuration Manager essential for infrastructure management and appreciate its role in networking and device support. Users experience a good return on investment through time saved and increased productivity via endpoint management, despite some challenges with Mac application deployment support. Technical support is knowledgeable and responsive. Microsoft Configuration Manager aids in saving money by enabling unified purchases of hardware and software-oriented solutions, thus providing significant cost-efficiency over subscribing individually.

Enterprise users of Microsoft Configuration Manager find the pricing and licensing complex and often high. While some companies negotiate costs, others highlight expenses in SQL licensing and additional features like Cloud Management Gateway. Microsoft provides affordable options for small and mid-sized businesses with bundled packages. Licenses are generally annual, and costs can fluctuate based on company size and infrastructure needs. Users report varying satisfaction, with ratings often dependent on company-specific agreements and requirements.

• "The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."
• "We use the tool's free license. It is expensive."
• "I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."

They use Microsoft Configuration Manager for managing Windows workstations and servers through operating system deployment, software patching, and application deployment. It centrally manages compliance, configurations, and vulnerability assessment, handling both patch management and inventory tracking. Customers benefit from seamless software distribution, automated updates, and endpoint management, ensuring security and optimization across their infrastructure. Many organizations leverage it for IT tasks, including remote support, security policy management, and asset inventory in diverse environments.

Users describe Microsoft Configuration Manager customer service as effective and technical support as adequate. Many find support resources accessible online. While some rate the support positively, others encounter delays at initial support levels, suggesting the need for escalation to reach more skilled assistance. Microsoft offers both free and paid support options with varying response times. The presence of robust online information and forums helps offset limited direct interactions with support.

The initial setup experience for Microsoft Configuration Manager varies widely among users, with some finding it complex due to extensive prerequisites, network requirements, and the need for careful planning. Experienced users often find it straightforward, particularly with proper research and understanding of company infrastructure. For smaller deployments, the process is generally quicker and less complicated, while larger or more distributed environments require more time and effort. The presence of an experienced team can significantly facilitate the setup process.

Microsoft Configuration Manager is highly scalable, suitable for small to massive corporate environments. It handles a large number of users and devices efficiently, though some users find scalability challenging without experienced personnel. While it can become costly, especially without built-in high-availability features, businesses appreciate its flexibility in scaling with Microsoft clustering. Intune integration enhances cloud scalability, and organizations manage extensive endpoints and improve infrastructure, leveraging Customer Association Sites when needed for better distribution and management.

Microsoft Configuration Manager exhibits high stability, with users reporting minimal crashes and glitches. Regular updates enhance its features, ensuring reliability. While some face issues due to external factors like security settings or WMI Database dependencies, these are usually not intrinsic problems. Maintenance and correct application configurations are crucial for seamless operation. Despite some past challenges, many rate the stability highly, noting that misconfigurations rather than the tool itself often cause issues.