We performed a comparison between Microsoft Configuration Manager and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution effectively handles inventory management, deployment, and reporting."
"Offers good patching."
"The product is useful for patch management."
"The solution is user-friendly and easy to learn."
"This solution has made life easy with respect to patching, compliance, and OSD."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The solution provides good infra-monitoring features."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"The tool is quite easy to deploy, and it offers very good support."
"The most valuable features of ScienceLogic are AI and machine learning."
"There is no asset management package included."
"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."
"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
"I would like to see more automation."
"SCCM does not scale well, which is one of the reasons we are not going to continue to use it."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"The product must educate its strategic partners for deployment."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"The product is not user-friendly."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"It was challenging onboarding users."
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Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews while ScienceLogic is ranked 6th in Server Monitoring with 42 reviews. Microsoft Configuration Manager is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Microsoft Intune, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Microsoft Configuration Manager vs. ScienceLogic report.
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