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Dynatrace vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (1st)
ScienceLogic
Ranking in AIOps
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (30th), Server Monitoring (12th), IT Infrastructure Monitoring (27th), IT Operations Analytics (7th), Cloud Monitoring Software (21st)
 

Mindshare comparison

As of January 2025, in the AIOps category, the mindshare of Dynatrace is 25.9%, down from 27.5% compared to the previous year. The mindshare of ScienceLogic is 5.0%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
GauravSingh4 - PeerSpot reviewer
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"The dashboard customization based on the performance metric requirement is one of the most exciting features."
"We were quite happy with the easy installation process and how quickly we received a good overview over all of our web applications.​"
"We have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue."
"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"It is getting to the point that the CTO of the organization knows the tool by first name and will look to have it brought up, because it is so consistent, reliable, and a cornerstone for solving problems."
"Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting."
"The overall application monitoring ability to do alerts."
"Dynamic Component Mapping is key and unique."
"The power flow is great."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The tool is quite easy to deploy, and it offers very good support."
"Provides agentless monitoring so there's no need to install the agent on each server."
"It is simple."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
 

Cons

"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"SSO options are missing."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
"One piece that we think that's missing is, there were thread names that were missing in analytical information in the Dynatrace solution, versus the AppMon solution. The AppMon solution gives you that information, and it is very helpful for connecting dots and bringing all the pieces together."
"Waiting for the session replay needs improvement."
"The extending of Dynatrace with plugins can be better."
"ScienceLogic could improve the implementation, it could be made easier."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"It was challenging onboarding users."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product must educate its strategic partners for deployment."
"I would like to see out-of-the-box standard dashboards for common services."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should add CLI command modes​ and scripts for high performance."
 

Pricing and Cost Advice

"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"Its license is a bit expensive. We renew it yearly."
"This is an expensive solution, but it is also worth the money."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"The solution is not cheap."
"Dynatrace is bit costly and not easily affordable."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"The pricing model for ScienceLogic could improve."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Dynatrace vs. ScienceLogic and other solutions. Updated: December 2024.
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