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Dynatrace vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Dynatrace boosts troubleshooting efficiency and ROI, supporting DevOps, but requires commitment despite potential high costs.
Sentiment score
7.4
ScienceLogic users report high returns, reduced incident response times, improved troubleshooting, and benefits outweigh initial costs by year two.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
7.2
Dynatrace receives praise for friendly, responsive service, though complex cases sometimes face delays needing more expertise.
Sentiment score
7.7
ScienceLogic's customer service is praised for responsiveness, knowledge, efficiency, and round-the-clock support despite occasional delays.
They have a good reputation, and the support is commendable.
Problems with Skylar may require longer wait times due to limited resource expertise.
 

Scalability Issues

Sentiment score
7.4
Dynatrace effectively scales, especially cloud-based, with some challenges in complex environments, offering efficient handling of new demands.
Sentiment score
6.9
ScienceLogic offers scalability across devices, but could improve ease in scaling operations for cloud and on-premise environments.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
7.7
Dynatrace is praised for reliable performance and stability, with quick issue resolution and consistent updates enhancing user satisfaction.
Sentiment score
7.1
ScienceLogic is highly regarded for stability, reliability, and efficiency, with minor issues not affecting overall performance and quick recovery.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
Stability should relate to whether the platform fails, stops working, or breaks.
 

Room For Improvement

Dynatrace users desire better pricing, UI simplicity, monitoring, integrations, analytics, legacy support, automation, data export, and platform compatibility.
ScienceLogic users seek improvements in reporting, UI, API, integration, observability, performance monitoring, documentation, and proactive notifications.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
While some other companies have easier APIs, using this solution demands significant expertise.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Setup Cost

Dynatrace offers advanced features with complex, high-cost pricing, varying by infrastructure size, but provides trials for suitability assessment.
ScienceLogic offers negotiable but potentially costly pricing with scalable, tier-based licenses, requiring careful cost management.
 

Valuable Features

Dynatrace provides comprehensive performance monitoring and optimization with AI-driven insights and seamless integration across cloud and hybrid environments.
ScienceLogic offers customizable dashboards, integration capabilities, AI mapping, and robust monitoring for effective IT and network management.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
 

Categories and Ranking

Dynatrace
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (1st)
ScienceLogic
Ranking in AIOps
7th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
44
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Infrastructure Monitoring (24th), IT Operations Analytics (7th), Cloud Monitoring Software (19th)
 

Mindshare comparison

As of February 2025, in the AIOps category, the mindshare of Dynatrace is 24.7%, down from 27.3% compared to the previous year. The mindshare of ScienceLogic is 4.9%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Dynatrace vs. ScienceLogic and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.