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Datadog vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Datadog enhances efficiency, reduces downtime, and improves ROI by tracking instances, visualizing trends, and resolving performance issues.
Sentiment score
7.4
Dynatrace boosts troubleshooting efficiency and ROI, supporting DevOps, but requires commitment despite potential high costs.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.3
Datadog's customer service is proactive and knowledgeable, but technical support quality varies with occasional delays and inconsistencies.
Sentiment score
7.2
Dynatrace receives praise for friendly, responsive service, though complex cases sometimes face delays needing more expertise.
They have a good reputation, and the support is commendable.
 

Scalability Issues

Sentiment score
7.6
Datadog efficiently scales with infrastructure demands, offering seamless integration and reliability, though cost management is essential.
Sentiment score
7.4
Dynatrace effectively scales, especially cloud-based, with some challenges in complex environments, offering efficient handling of new demands.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its reliable stability, minimal disruptions, quick issue resolution, and efficient large-scale data handling.
Sentiment score
7.7
Dynatrace is praised for reliable performance and stability, with quick issue resolution and consistent updates enhancing user satisfaction.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
 

Room For Improvement

Datadog users desire performance improvements, consistent APIs, clearer pricing, better support, enhanced features, and more user-friendly documentation and interface.
Dynatrace users desire better pricing, UI simplicity, monitoring, integrations, analytics, legacy support, automation, data export, and platform compatibility.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
 

Setup Cost

Datadog offers flexible, usage-based enterprise pricing, focusing on host count and log ingestion, requiring careful management to control costs.
Dynatrace offers advanced features with complex, high-cost pricing, varying by infrastructure size, but provides trials for suitability assessment.
The setup cost for Datadog is more than $100.
 

Valuable Features

Datadog excels with integration, customizable dashboards, and monitoring, offering streamlined setup, centralized data, and enhanced user insights.
Dynatrace provides comprehensive performance monitoring and optimization with AI-driven insights and seamless integration across cloud and hybrid environments.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Log Management
3rd
Ranking in Container Monitoring
2nd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Cloud Monitoring Software (1st), Cloud Security Posture Management (CSPM) (8th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
4th
Ranking in Container Monitoring
1st
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Mobile APM (1st)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 9.0%, down from 11.7% compared to the previous year. The mindshare of Dynatrace is 11.0%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
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Answers from the Community

NC
Jan 5, 2022
Jan 5, 2022
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network monitoring capabilities that take into account their users’ need for the most in-depth and accurate information and solutions. It offers analysis powered by a cutting-edge and fully automated AI. This...
See 2 answers
DG
Nov 21, 2021
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network monitoring capabilities that take into account their users’ need for the most in-depth and accurate information and solutions. It offers analysis powered by a cutting-edge and fully automated AI. This artificial intelligence is designed to spot in real time any issue that might appear in the network on both the code and the infrastructure levels. Network administrators will be offered an in-depth analysis of the issue. The report will show the nature of the problem, where in the network it can be located, and potential solutions that can be implemented. Dynatrace’s real-time reporting significantly cuts down the response time of administrators to issues. Datadog’s network monitoring software does not offer AI reporting or analysis. While it does offer features that enable users to track issues in their networks, it does not offer anything that is as robust and in-depth as Dynatrace’s fully automated AI. Administrators have to go and constantly monitor the network for issues instead of receiving automatic notifications that can direct them to the problems at hand. Dynatrace’s dashboards can take the data that the AI collects and lay it out for the administrative or executive teams in clear ways. It is easy to customize these dashboards according to what you need. In fact, the creation of dashboards is now automated. You tell the software what you want to see and it will build the dashboard for you. Datadog offers dashboards that provide near real-time visibility. They track the health of the network applications and provide indicators of the network’s overall condition. These dashboards are somewhat easy to create. However, they lack the automation that Dynatrace provides. Conclusion While Datadog offers a solution that can provide effective network monitoring, Dynatrace’s features make it a better option. Its AI and automation make it a far more effective product.
reviewer1352679 - PeerSpot reviewer
Jan 5, 2022
We also selected Dynatrace but for different reasons.   We were looking for a solution that integrated user experience to backend systems. The RUM data captured by Dynatrace and integration to the transaction trace is phenomenal.   Datadog was lacking in the APM space when we evaluated and was very limited specifically in real user monitoring.   I've seen an early preview of Dyantrace's latest logging capabilities and can say I'm very excited, to say the least.  The solution is automated and traced. For a comprehensive solution to improve observability and reduce outage times we are very happy with Dynatrace.
 

Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.