Datadog and New Relic compete in the category of monitoring tools. Datadog seems to have the upper hand in ease of deployment and real-time data insights, while New Relic excels in application performance management and detailed transaction traces.
Features: Datadog offers robust integration capabilities, extensive logging tools, and intuitive dashboards that provide a centralized monitoring solution. Additionally, Datadog is praised for its alerting features and support for infrastructure monitoring. New Relic, meanwhile, excels with its application performance management features, providing in-depth insights into application behaviors and transaction traces. The platform is noted for real-time data analysis, making it invaluable for performance analysis. Both products provide many out-of-the-box integrations, a feature highly appreciated in today's cloud environments.
Room for Improvement: Datadog could benefit from more pricing transparency and predictive cost insights, as well as improvements to its user interface to enhance usability. Enhancements in logging capabilities are also desired. New Relic's pricing is perceived as high, prompting a need for a more budget-friendly model. The platform would also benefit from deeper infrastructure insights and an improved alerting system to enhance error tracking capabilities.
Ease of Deployment and Customer Service: Both Datadog and New Relic are praised for their customer service, although Datadog's response times could be better in some regions. Datadog is recognized for quick and straightforward deployment across cloud environments, utilizing automation effectively. New Relic supports a variety of deployment environments and offers real-time chat support during setup, enhancing user experience with immediate assistance.
Pricing and ROI: Datadog offers flexibility with its usage-based pricing model, though users need to monitor usage to avoid high unexpected costs. New Relic is seen as expensive, necessitating strategic licensing to optimize costs effectively. Both platforms provide significant ROI through improved monitoring capabilities, streamlining operations and proactively addressing performance issues, but the pricing models call for careful evaluation against organizational budgets and needs.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.
Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.
What are the key features of Datadog?
What benefits and ROI should users look for in reviews?
Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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