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AWS X-Ray vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 1.8%, down from 3.4% compared to the previous year. The mindshare of Datadog is 5.3%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Datadog5.3%
AWS X-Ray1.8%
Other92.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Lead Software Engineer at a tech services company with 1,001-5,000 employees
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very scalable solution."
"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."
"AWS X-Ray is a strong solution and has a smooth integration process."
"I would give AWS X-Ray a nine out of ten overall."
"The error analysis capabilities of X-Ray are really good."
"I find the greatest feature is being able to search across logs from various microservices."
"The platform appeals to companies spanning many industries on a global scale."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"The dashboards provide a comprehensive and visually intuitive way to monitor all our key data points in real-time, making it easier to spot trends and potential issues."
"Dashboards are helpful for reviewing occasionally to get a higher-level overview of what's happening."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"Real user monitoring has made triaging any possible bugs our users might face a lot easier."
 

Cons

"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"I do not have any notes in terms of improvements."
"They can improve how traces are sent to other providers."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"If you have a small team, it's probably overkill."
"A significant downside is that it is very expensive."
"Sometimes, the collector agents are confusing to configure initially."
"The FinOps needs improvement."
"I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view."
"The solution needs to integrate AI tools."
"We want to reduce having to go to different screens to obtain all the information."
"Datadog could be improved with a simpler graphical user interface that can be extended to non-technical users, such as a CXO, if they want to review the dashboard overall for current tickets and the ticketing dashboard."
"Datadog could make their use cases more visible either through their docs or tutorial videos."
"I think better access to their engineers when we have a problem could be better."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The pricing for AWS X-Ray is a six out of ten."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The tool is open-source."
"Licensing is based on the retention period of logs and metrics."
"They prefer monthly subscriptions."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise3
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise99
 

Questions from the Community

What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we shou...
What is your primary use case for AWS X-Ray?
I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about AWS X-Ray vs. Datadog and other solutions. Updated: February 2026.
882,410 professionals have used our research since 2012.