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AWS X-Ray vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.2%, down from 3.4% compared to the previous year. The mindshare of Datadog is 8.5%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray ( /products/aws-x-ray-reviews ) for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would give AWS X-Ray a nine out of ten overall."
"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The error analysis capabilities of X-Ray are really good."
"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"The pricing model makes more sense than what we paid for against other competitors."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"Monitors have also been very valuable when setting up our on-call processes. It makes it easy to set up and adjust alerting to keep our teams aware of anything going wrong."
"Datadog's learning platform is second to none."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"The solution allows flexibility and heightened observability for presenting data, creating indicators, and setting service-level objectives."
 

Cons

"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"They can improve how traces are sent to other providers."
"A significant downside is that it is very expensive."
"AWS X-Ray should improve its implementation process to make it easier for developers."
"I do not have any notes in terms of improvements."
"If you have a small team, it's probably overkill."
"Sometimes, the collector agents are confusing to configure initially."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"More granular control over dashboard sharing. Timeboard sharing."
"There could be more easily identifiable documentation on how to find different things on the platform."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view."
 

Pricing and Cost Advice

"The pricing for AWS X-Ray is a six out of ten."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The solution is a bit expensive."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The cost is high and this can be justified if the scale of the environment is big."
"It didn't scale well from the cost perspective. We had a custom package deal."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
15%
Financial Services Firm
14%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
AWS X-Ray should improve its implementation process to make it easier for developers. The current manual instrumentation is challenging compared to the almost automatic instrumentation of other pro...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about AWS X-Ray vs. Datadog and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.