Try our new research platform with insights from 80,000+ expert users

AWS X-Ray vs Azure Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users are generally satisfied with AWS support but have limited direct experience with AWS X-Ray support specifically.
Sentiment score
8.9
Azure Monitor's support is mixed; users find premium plans helpful, but improvements in response time and competence are needed.
 

Room For Improvement

Sentiment score
7.0
AWS X-Ray's complex interface and lack of features like anomaly detection and integration hinder user experience and analytical effectiveness.
Sentiment score
8.5
Azure Monitor requires improved deployment, integration, user interface, and support, with enhanced automation, billing transparency, and AI-based features.
It should also include anomaly detection capabilities, similar to machine learning, and have custom metadata to trace vulnerabilities.
 

Scalability Issues

Sentiment score
8.8
AWS X-Ray is praised for its scalability, seamlessly supporting large-scale applications with ease across diverse organizational needs.
Sentiment score
8.5
Azure Monitor is scalable and flexible for companies, though some face regional and integration challenges despite ongoing updates.
 

Setup Cost

No sentiment score available
AWS X-Ray offers scalable pricing with affordability varying by business size, providing discounts for large enterprises and differences for government users.
Sentiment score
7.2
Azure Monitor's pricing is seen as cost-effective or expensive, depending on usage, with benefits for existing Azure customers.
AWS X-Ray is very beneficial, however, it is expensive.
 

Stability Issues

Sentiment score
8.9
AWS X-Ray is highly stable and reliable, with minor offshore issues unrelated to internal bugs or data loss.
No sentiment score available
Azure Monitor is highly reliable and stable, with improvements over time, though some regional and advanced monitoring issues remain.
 

Valuable Features

Sentiment score
8.6
AWS X-Ray offers robust tracing, error tracking, compliance support, performance monitoring, and direct queries for debugging and security insights.
Sentiment score
9.1
Azure Monitor provides dynamic alerting, seamless integration, and robust data, aiding proactive issue resolution and system health maintenance.
The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies.
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
53
Ranking in other categories
Cloud Monitoring Software (5th)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.9%, up from 3.5% compared to the previous year. The mindshare of Azure Monitor is 9.8%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Parth Solanki - PeerSpot reviewer
Saves time, is relatively cheap, and helps find errors
If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.
Swapan Biswas - PeerSpot reviewer
A powerful Kusto query language but the alerting mechanism needs improvement
Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
5%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What needs improvement with AWS X-Ray?
They can improve how traces are sent to other providers.
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor could improve by adding capabilities for data observability and integrating more tightly with their data platform components.
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Rackspace, First Gas, Allscripts, ABB Group
Find out what your peers are saying about AWS X-Ray vs. Azure Monitor and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.