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AWS X-Ray vs Azure Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
17th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Cloud Monitoring Software (5th)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.9%, up from 3.6% compared to the previous year. The mindshare of Azure Monitor is 9.5%, up from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Parth Solanki - PeerSpot reviewer
Saves time, is relatively cheap, and helps find errors
If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.
Swapan Biswas - PeerSpot reviewer
A powerful Kusto query language but the alerting mechanism needs improvement
Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."
"It is a very scalable solution."
"The error analysis capabilities of X-Ray are really good."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"I am impressed by the reporting on the average eight ports that we get from this solution."
"Azure Monitor is very stable."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"It has good troubleshooting features."
"In the last company where I worked about a year ago, it looked very simple."
"The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution."
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
 

Cons

"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"I do not have any notes in terms of improvements."
"A significant downside is that it is very expensive."
"They can improve how traces are sent to other providers."
"If you have a small team, it's probably overkill."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"The pricing model could be more flexible."
"n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler."
"If I contact the First Line Support, they seem disconnected and lack technical information."
"They should include advanced logging on the database level in the Azure pool."
"Integration with third-party tools from other vendors than Azure is more time-consuming"
"The scalability could be improved as there are some limitations."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"The pricing for AWS X-Ray is a six out of ten."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"It is a pay-as-you-go model. I find it very cost-effective."
"Azure Monitor is a competitively priced solution."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
"Azure Monitor's price is minimal to the point of being almost negligible."
"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."
"Azure Monitor is cheaper compared to other third-party monitoring tools."
"Azure Monitor is one of the more cost effective solutions on the market."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What is your experience regarding pricing and costs for AWS X-Ray?
AWS X-Ray is very beneficial, however, it is expensive. It should be more cost-effective.
What needs improvement with AWS X-Ray?
It should have X-Ray SDKs for different languages like Node.js, Python, or Java. It should also have custom annotations and better instruments for external API services. In addition to these, X-Ray...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor could improve by adding capabilities for data observability and integrating more tightly with their data platform components.
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Rackspace, First Gas, Allscripts, ABB Group
Find out what your peers are saying about AWS X-Ray vs. Azure Monitor and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.