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AWS X-Ray vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.3%, down from 3.5% compared to the previous year. The mindshare of Grafana is 6.4%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Willy Moura - PeerSpot reviewer
Identifying and resolving deployment issues while configuring can be challenging
I have two use cases with my customers. One involves using AWS Fargate, and the other involves an application running on WordPress. The WordPress application was very slow, and we used AWS X-Ray to understand the main problem. X-Ray helped us identify issues with our EFS, allowing us to adjust…
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"It is a very scalable solution."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"The error analysis capabilities of X-Ray are really good."
"AWS X-Ray is a strong solution and has a smooth integration process."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"Collaboration: Shares data and dashboards across teams."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"The product's initial setup phase was very easy."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"Grafana's best features are live monitoring and alerts."
 

Cons

"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"A significant downside is that it is very expensive."
"Sometimes, the collector agents are confusing to configure initially."
"They can improve how traces are sent to other providers."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"I do not have any notes in terms of improvements."
"I would like the ability to download my results into any format in order to share the information with my clients."
"The product's configuration for saving files could be improved."
"The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"Trigger limits are difficult to see in a graph."
"There are some areas of network drives that are not showing as expected based on server usage."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
 

Pricing and Cost Advice

"The pricing for AWS X-Ray is a six out of ten."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The solution is a bit expensive."
"I use the open source model so it is free."
"The solution is expensive."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"​Grafana is free and open source.​"
"You need to purchase the solution's license for its commercial use."
"We are using the open-source license."
"We use the open-source version of Grafana."
"I give the price an eight out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What is your experience regarding pricing and costs for AWS X-Ray?
AWS X-Ray is very beneficial, however, it is expensive. It should be more cost-effective.
What needs improvement with AWS X-Ray?
It should have X-Ray SDKs for different languages like Node.js, Python, or Java. It should also have custom annotations and better instruments for external API services. In addition to these, X-Ray...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in ...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about AWS X-Ray vs. Grafana and other solutions. Updated: January 2025.
839,255 professionals have used our research since 2012.