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Elastic Observability vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.7
Elastic Observability's customer service is praised for responsiveness, support resources, and comprehensive documentation, with stable system reducing support needs.
No sentiment score available
Grafana users appreciate efficient support through active community forums, responsive customer service, and comprehensive documentation for effective issue resolution.
 

Room For Improvement

Sentiment score
4.0
Elastic Observability requires automation, improved metrics, advanced features, and better interfaces to address scalability, customization, and cost management challenges.
Sentiment score
4.2
Grafana users seek better security, reporting, integrations, user-friendliness, alerting, licensing flexibility, charting, and stability improvements.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
It would be better if they made the technology easy to use without needing to read extensive documentation.
 

Scalability Issues

Sentiment score
5.7
Elastic Observability offers strong scalability, receiving positive ratings, with improved performance in higher subscription tiers and cloud installations.
Sentiment score
6.5
Grafana is scalable and supports many users, though it can be complex and costly, especially in the open-source version.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Setup Cost

Sentiment score
2.0
Elastic Observability is cost-efficient for large enterprises but can be pricey for startups, with varied deployment pricing options.
No sentiment score available
Grafana provides free open-source and paid enterprise editions, with pricing based on infrastructure and daily metric ingestion.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Stability Issues

Sentiment score
8.3
Elastic Observability is highly stable and dependable, with fast performance and positive user feedback across diverse environments.
Sentiment score
8.0
Grafana is highly rated for stability, though backend improvements and issues with extensive SRE techniques are noted by some.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Valuable Features

Sentiment score
8.1
Elastic Observability offers cost-effective, scalable logging with machine learning, customization, and seamless Kibana integration for robust monitoring and security.
Sentiment score
8.2
Grafana offers customizable dashboards, integration flexibility, and efficient data sharing, excelling as a cost-effective, open-source visualization tool.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
It's comparable to Terraform, and I prefer CloudWatch.
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (9th), Log Management (13th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 6.5%, up from 5.2% compared to the previous year. The mindshare of Grafana is 7.2%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
AbhishekGupta - PeerSpot reviewer
Beneficial operational excellence, reliable, and scalable
We are using Grafana for observability dashboards Grafana has helped our organization with observability and operational excellence. Operational excellence is a key part of any organization from a data platform perspective and setting the alerts and monitoring policies on Grafana was easy. The…
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
What needs improvement with Grafana?
Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier.
 

Comparisons

 

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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Elastic Observability vs. Grafana and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.