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Elastic Observability vs Sentry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Elastic Observability boosts efficiency, minimizes incidents, enhances data management, and improves reliability, though financial impacts vary across organizations.
Sentiment score
6.8
Sentry quickly resolves errors, boosts productivity, reduces downtime, improves user experience, and allows focus on new features.
 

Customer Service

Sentiment score
7.9
Elastic Observability's customer service is highly rated for responsiveness, efficiency, dedicated resources, and superior support compared to competitors.
Sentiment score
3.5
Many users find Sentry's documentation sufficient, but some rate technical support 3.5/5 and use third-party resources for help.
 

Scalability Issues

Sentiment score
7.1
Elastic Observability offers good scalability, with node additions aiding expansion, despite varied efficiency experiences and subscription constraints.
Sentiment score
7.8
Sentry scales efficiently for teams of varying sizes, handling millions of users and metrics without resource complaints or performance issues.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Stability Issues

Sentiment score
8.2
Elastic Observability is stable, performs well under load, with configuration and storage monitoring ensuring consistent performance and reliability.
Sentiment score
8.0
Users generally rate Sentry positively for stability and reliability, appreciating its good uptime and open-source nature.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Room For Improvement

Elastic Observability struggles with automation, machine learning, complex interface, customization, and lacks regional support and performance metrics.
Sentry needs better automation, user metrics, customizable views, simpler integration, improved alerting, debugging, tracing, and enhanced admin features.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Setup Cost

Elastic Observability offers competitive pricing for large enterprises, but smaller businesses may find it relatively expensive and complex.
Sentry provides cost-effective pricing options, including a free plan, flexible paid plans, and a self-hosted open-source version.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
 

Valuable Features

Elastic Observability offers machine learning, centralized logging, seamless tool integration, scalability, and effective performance tracking with strong search and visualization capabilities.
Sentry offers integration, error tracking, performance monitoring, security, and ease of use, making it superior to New Relic and Azure Monitor.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (12th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Sentry
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Debugging (1st)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 6.4%, up from 5.4% compared to the previous year. The mindshare of Sentry is 6.7%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.
What is your experience regarding pricing and costs for Sentry?
The product costs $26 a month if we choose a yearly subscription. Code coverage can be added for an additional $29 per month. The Team plan is the cheapest package available. We can make our own bu...
What needs improvement with Sentry?
It would be nice if the product provided a map showing the users’ geographic location.
 

Comparisons

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about Elastic Observability vs. Sentry and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.