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Dynatrace vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Dynatrace boosts troubleshooting efficiency and ROI, supporting DevOps, but requires commitment despite potential high costs.
Sentiment score
7.1
Elastic Observability enhances cost-effectiveness, reduces incidents, and improves efficiency, yielding significant time savings and operational benefits.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.2
Dynatrace receives praise for friendly, responsive service, though complex cases sometimes face delays needing more expertise.
Sentiment score
7.7
Elastic Observability's support is praised for prompt, efficient service and effective community-driven insights, enhancing overall user experience.
They have a good reputation, and the support is commendable.
 

Scalability Issues

Sentiment score
7.4
Dynatrace effectively scales, especially cloud-based, with some challenges in complex environments, offering efficient handling of new demands.
Sentiment score
7.1
Elastic Observability is efficiently scalable, with performance stability across varying team sizes, influenced by subscription level and infrastructure.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Stability Issues

Sentiment score
7.7
Dynatrace is praised for reliable performance and stability, with quick issue resolution and consistent updates enhancing user satisfaction.
Sentiment score
8.2
Elastic Observability is praised for its robust and stable performance, efficiently handling large data volumes across industries.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Room For Improvement

Dynatrace users desire better pricing, UI simplicity, monitoring, integrations, analytics, legacy support, automation, data export, and platform compatibility.
Elastic Observability needs better licensing, visualization, automation, integration, pricing, AI features, customization, and support for observability and cost transparency.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Setup Cost

Dynatrace offers advanced features with complex, high-cost pricing, varying by infrastructure size, but provides trials for suitability assessment.
Elastic Observability offers competitive pricing with variable costs, favoring enterprises over startups, requiring premiums for advanced features.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Valuable Features

Dynatrace provides comprehensive performance monitoring and optimization with AI-driven insights and seamless integration across cloud and hybrid environments.
Elastic Observability offers scalable logging, seamless integrations, real-time visualization, and enhances system performance with a user-friendly, open-source model.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
4th
Ranking in Container Monitoring
1st
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Mobile APM (1st), AIOps (2nd)
Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in Log Management
14th
Ranking in Container Monitoring
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 11.0%, down from 13.8% compared to the previous year. The mindshare of Elastic Observability is 5.8%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Dynatrace vs. Elastic Observability and other solutions. Updated: February 2025.
838,640 professionals have used our research since 2012.