Elastic Observability vs Zabbix comparison

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Elastic Observability

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and Elastic Observability are two notable monitoring solutions with distinct advantages. Elastic Observability is often seen as superior due to its comprehensive feature set, even though Zabbix is recognized for its cost-effectiveness.

Features: Zabbix is strong in network, server, and application monitoring, offering robust data collection and alerting. Elastic Observability features extensive data analytics, machine learning integration, and a unified APM, Logs, and Metrics toolset.

Room For Improvement: Zabbix could improve scalability and intuitive configuration. Elastic Observability could benefit from simpler navigation and reduced resource consumption. Zabbix needs better scalability, while Elastic requires usability refinements.

Ease of Deployment and Customer Service: Zabbix has straightforward deployment and responsive customer support. Elastic Observability offers extensive documentation and community support but can be more complex to deploy.

Pricing and ROI: Zabbix is preferred for lower setup costs and high ROI, offering free open-source versions. Elastic Observability is higher in cost but considered justified due to its advanced functionalities. Zabbix offers better initial cost efficiency, while Elastic provides superior long-term value.

To learn more, read our detailed Elastic Observability vs. Zabbix Report (Updated: December 2025).

Elastic Observability vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.5

Elastic Observability enhances cost-effectiveness by reducing incidents, automating fixes, and visualizing cloud operations, saving time and resources.

Sentiment score

6.9

Zabbix is praised for being cost-effective and scalable, minimizing downtime, and eliminating high licensing fees for enterprises.

Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.

For more quotes and insights, download the Elastic Observability report

Technology Consultant at Hybrid software

No quotes available

For more quotes and insights, download the Zabbix report

Customer Service

Sentiment score

7.6

Elastic Observability customers appreciate their helpful support, quick responses, and valuable documentation, despite some challenges in complex issue resolution.

Sentiment score

6.8

Zabbix support is well-regarded, with strong community forums, responsive staff, and effective local partners aiding various user needs.

Elastic support really struggles in complex situations to resolve issues.

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Their excellent documentation typically helps me solve any issues I encounter.

For more quotes and insights, download the Elastic Observability report

Technology Consultant at Hybrid software

It is so straightforward that I have never had to use the support.

For more quotes and insights, download the Zabbix report

CTO at Oic

Scalability Issues

Sentiment score

7.2

Elastic Observability is praised for scalability and ease of deployment, despite potential complexities and internal process limitations.

Sentiment score

6.9

Zabbix offers scalable, flexible monitoring with cost efficiency, though complex scaling and database management may require improvements for large deployments.

I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.

Technology Consultant at Hybrid software

Elastic Observability seems to have a good scale-out capability.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.

For more quotes and insights, download the Elastic Observability report

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Zabbix is very scalable and lightweight.

For more quotes and insights, download the Zabbix report

CTO at Oic

Zabbix has high scalability.

IgorKabish

CTO at Four Nine Agency

I would rate its scalability ten out of ten.

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Stability Issues

Sentiment score

8.2

Elastic Observability is stable and reliable, with high user ratings, efficiently handling large data volumes with proper configuration.

Sentiment score

7.4

Zabbix is generally stable and reliable, requiring minimal resources, though occasional issues may arise from external factors.

There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

It is very stable, and I would rate it ten out of ten based on my interaction with it.

Adelina Craciun

Product Owner at Swisscom

I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.

For more quotes and insights, download the Elastic Observability report

Technology Consultant at Hybrid software

Zabbix is very scalable and lightweight.

CTO at Oic

Zabbix is quite stable, and we haven't had any problems with Zabbix itself.

IgorKabish

CTO at Four Nine Agency

I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.

For more quotes and insights, download the Zabbix report

Network Engineer at a computer software company with 11-50 employees

Room For Improvement

Elastic Observability needs automation, AI, and customization improvements, addressing complex deployment, market presence, metrics, licensing, and usability issues.

Zabbix needs user interface, reporting, and dashboard improvements, plus better configuration, automation, documentation, scalability, and advanced monitoring features.

For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.

Lakshmi Bodepu

Senior Consultant at Skillfield

It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.

reviewer708360

Senior Technical Sales at a tech vendor with 1,001-5,000 employees

Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.

For more quotes and insights, download the Elastic Observability report

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

The only issue I can note is that it's Linux-based, and Linux documentation is not the best.

CTO at Oic

The potential and customization is a little difficult because you have to learn scripts.

For more quotes and insights, download the Zabbix report

Network Engineer at a computer software company with 11-50 employees

Setup Cost

Elastic Observability provides competitive pricing, benefiting large enterprises with comprehensive licensing, but may be costly for smaller users.

Zabbix is praised for being a free, open-source solution with optional low-cost support, attracting enterprise users.

The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.

Adelina Craciun

Product Owner at Swisscom

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.

Lakshmi Bodepu

Senior Consultant at Skillfield

For more quotes and insights, download the Elastic Observability report

Zabbix is providing everything free of cost.

Network Engineer at a computer software company with 11-50 employees

It is literally free.

For more quotes and insights, download the Zabbix report

CTO at Oic

Valuable Features

Elastic Observability excels with flexible integration, powerful search, scalability, real-time insights, affordability, and robust support, enhancing efficiency.

Zabbix offers open-source flexibility, scalability, automated monitoring, diverse integrations, and adaptability for complex infrastructures with strong community support.

The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

the most valued feature of Elastic is its log analytics capabilities.

reviewer708360

Senior Technical Sales at a tech vendor with 1,001-5,000 employees

All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.

Adelina Craciun

Product Owner at Swisscom

For more quotes and insights, download the Elastic Observability report

If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.

For more quotes and insights, download the Zabbix report

CTO at Oic

Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.

IgorKabish

CTO at Four Nine Agency

Zabbix is Linux-based open-source software, and the main use case is to reduce costs.

SaurabhYadav5

Network Engineer at Ogma Consulting

Categories and Ranking

Elastic Observability

Ranking in Application Performance Monitoring (APM) and Observability

6th

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Log Management (12th), Container Monitoring (4th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 2.6%, down from 6.2% compared to the previous year. The mindshare of Zabbix is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.6%
Zabbix	2.5%
Other	94.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

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Helps reduce response time but has room to improve customization complexity

Network Engineer at a computer software company with 11-50 employees

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Product Reports

Elastic Observability

Download Elastic Observability product report

Download Zabbix product report

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Elastic Observability vs. Zabbix