We compared Zabbix and Checkmk based on our user's reviews in several parameters.
Zabbix stands out for its comprehensive monitoring capabilities, customization options, and excellent customer service, while Checkmk is praised for its monitoring capabilities, reporting options, and ease of use. Zabbix users commend its performance and flexibility, while Checkmk users appreciate its ease of navigation and detailed reporting. Both products offer reasonable pricing and positive ROI, but Zabbix users suggest improvements in the user interface and integration capabilities, while Checkmk users seek enhancements in user-friendliness, documentation, alerts, and scalability.
Features: Zabbix stands out for its extensive customization options, while Checkmk impresses with its comprehensive reporting capabilities. In addition, Zabbix offers robust performance and intuitive dashboards, while Checkmk provides real-time insights and customizable reports.
Pricing and ROI: Zabbix offers a reasonably priced solution with a flexible licensing model, while Checkmk has found to be reasonable and affordable. Zabbix emphasizes a straightforward setup process, whereas Checkmk offers an easy setup process without any associated costs. Both products have received positive feedback from users regarding their setup cost., Zabbix users praise its performance and customization options, helping improve efficiency and prevent costly incidents. Checkmk users report significant improvements in monitoring efficiency and effectiveness, resulting in time and cost savings.
Room for Improvement: Zabbix users request improvements in user interface, documentation, customization options, and integration capabilities. Checkmk users express concerns about interface design, documentation, alerting system, scalability, and performance in larger networks.
Deployment and customer support: The reviews for Zabbix and Checkmk indicate that the time required to establish a new tech solution varies among users. Some users of Zabbix spent three months on deployment and a week on setup, while others required a week for both deployment and setup. Checkmk also had users reporting varying durations, with some taking three months for deployment and an additional week for setup, and others taking only one week for both. The context in which users use the terms "deployment" and "setup" should be considered when evaluating these timeframes., Zabbix's customer service is highly praised for their promptness, helpfulness, and strong commitment to resolving issues efficiently. Checkmk's customer service is appreciated for their prompt response, helpful assistance, and reliable solutions.
The summary above is based on 28 interviews we conducted recently with Zabbix and Checkmk users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"I really like the auto-discovery feature."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"We can monitor multiple sites using the product."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"The initial setup of Checkmk was easy...It is a very stable solution."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"Dashboard and the customization of the items and triggers are the most valuable features."
"It meets my organizational needs. It's pretty easy to use."
"The product is very stable."
"It can send messages to our ticketing system."
"The most valuable feature is monitoring."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"The Wi-Fi side needs improvement."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The initial setup is a bit complex."
"In Checkmk, the documentation can probably be improved a bit more."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"There is a bit of a learning curve during installation."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"The performance reporting could be improved."
"If you want to use all of the features then you have to pay a licensing fee."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"The server monitoring could be better."
Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Checkmk is rated 8.6, while Zabbix is rated 8.2. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Checkmk is most compared with Icinga, Netdata, Centreon, Observium and Nagios XI, whereas Zabbix is most compared with Centreon, SolarWinds NPM, Nagios Core, Nagios XI and Amazon CloudWatch. See our Checkmk vs. Zabbix report.
See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
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