Manager, Information Technology Monitoring at a tech services company with 201-500 employees
Real User
Top 5
2024-08-20T09:12:00Z
Aug 20, 2024
The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working. But basically, we're okay with it. The difficult part was adapting from the old monitoring metrics to Checkmk and the way we provide information to other departments. Mainly, we've improved our monitoring system by working with Checkmk. The interface could be simplified or improved because Checkmk provides a lot of information, but it depends on the information you need. Maybe it's too much information, depending on your use case. Normally, people who use this tool are technical users. They should have a high level of knowledge about the tool. It's true that it provides a lot of information, but it's useful information. So, we [as technical people] are okay with the interface. Maybe we would like to work with AI intelligence to improve that way. And some kind of predictive monitoring, for example, and also with cloud AI-components.
Checkmk has been constantly improving the tool. I am quite impressed that Checkmk has been keeping up with changes. It would be appropriate to say that I am fairly impressed with Checkmk. I am pretty satisfied with the tool myself. The documentation part of the solution has been improved so much since Checkmk started. In Checkmk, the documentation can probably be improved a bit more.
Regional Portfolio Manager at First in Business Solutions
Real User
Top 5
2023-09-18T10:03:00Z
Sep 18, 2023
In terms of improvement, Checkmk should be made more known to a wider audience. It is easy for tech-savvy people, but newcomers might find it intimidating. Tutorials can help, but overall, it needs to be more user-friendly and accessible for everyone. I'm not sure about additional features for the next Checkmk release since I haven't compared different versions. Currently, we're using the free version. Depending on our future needs, we might consider cloud-based options.
System Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5
2023-08-10T08:38:37Z
Aug 10, 2023
Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert. I think this aspect could be enhanced, along with the functionality of the local checks. I need to better understand how to clear an alert, especially when you're focused on a task and just need to acknowledge it. Currently, it requires clicking through a lot of buttons to acknowledge and dismiss the alert. Therefore, it would be beneficial to have a more user-friendly approach to this process. Apart from these considerations, the system is highly effective. Nevertheless, there is a certain learning curve involved in mastering its usage. For new users, it might not be immediately straightforward, and they might find it quite challenging to navigate initially. It could be helpful for them to streamline the onboarding experience and make the transition more seamless. The interface itself could use some refinement to ensure that it makes more logical sense, as there are numerous buttons and functions that can feel overwhelming. Therefore, a more coherent and user-friendly interface could greatly enhance the overall usability of the system. At the moment, the suite requires the installation of agents on each individual host. So, in future releases, it would be good if there could be an option for an agent-less platform, eliminating the need to install agents on every single server. This would simplify the process and reduce the overhead of managing agent installations across multiple servers.
Checkmk is a powerful tool for monitoring IT infrastructure, providing vital insights on servers, databases, network devices, and custom applications.
Primarily used for supervising IT infrastructure, Checkmk helps organizations ensure service availability by monitoring hosts, processes, load, storage, and network appliances. With support for both Linux and Windows environments across multiple data centers, Checkmk performs compliance checks and preserves historical data for core network...
The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working. But basically, we're okay with it. The difficult part was adapting from the old monitoring metrics to Checkmk and the way we provide information to other departments. Mainly, we've improved our monitoring system by working with Checkmk. The interface could be simplified or improved because Checkmk provides a lot of information, but it depends on the information you need. Maybe it's too much information, depending on your use case. Normally, people who use this tool are technical users. They should have a high level of knowledge about the tool. It's true that it provides a lot of information, but it's useful information. So, we [as technical people] are okay with the interface. Maybe we would like to work with AI intelligence to improve that way. And some kind of predictive monitoring, for example, and also with cloud AI-components.
Checkmk has been constantly improving the tool. I am quite impressed that Checkmk has been keeping up with changes. It would be appropriate to say that I am fairly impressed with Checkmk. I am pretty satisfied with the tool myself. The documentation part of the solution has been improved so much since Checkmk started. In Checkmk, the documentation can probably be improved a bit more.
In terms of improvement, Checkmk should be made more known to a wider audience. It is easy for tech-savvy people, but newcomers might find it intimidating. Tutorials can help, but overall, it needs to be more user-friendly and accessible for everyone. I'm not sure about additional features for the next Checkmk release since I haven't compared different versions. Currently, we're using the free version. Depending on our future needs, we might consider cloud-based options.
Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert. I think this aspect could be enhanced, along with the functionality of the local checks. I need to better understand how to clear an alert, especially when you're focused on a task and just need to acknowledge it. Currently, it requires clicking through a lot of buttons to acknowledge and dismiss the alert. Therefore, it would be beneficial to have a more user-friendly approach to this process. Apart from these considerations, the system is highly effective. Nevertheless, there is a certain learning curve involved in mastering its usage. For new users, it might not be immediately straightforward, and they might find it quite challenging to navigate initially. It could be helpful for them to streamline the onboarding experience and make the transition more seamless. The interface itself could use some refinement to ensure that it makes more logical sense, as there are numerous buttons and functions that can feel overwhelming. Therefore, a more coherent and user-friendly interface could greatly enhance the overall usability of the system. At the moment, the suite requires the installation of agents on each individual host. So, in future releases, it would be good if there could be an option for an agent-less platform, eliminating the need to install agents on every single server. This would simplify the process and reduce the overhead of managing agent installations across multiple servers.