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Datadog pros and cons

Vendor: Datadog
4.3 out of 5
Badge Ranked 1
2,763 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Datadog provides seamless and efficient monitoring of applications and infrastructure with a wide array of integrations, easing operational overhead and technical complexity for organizations.
Real-time alerts and notifications enable teams to respond quickly to operational issues, reducing potential downtime and maintaining system reliability.
Customizable dashboards and analytics allow teams to visualize and understand their operational data, enhancing decision-making and strategic planning.
By easing the setup and maintenance of monitoring systems, Datadog allows organizations to redirect focus towards innovation and development.
APM and real-user monitoring capabilities offer detailed performance insights, supporting proactive incident management and optimization processes.

CONS

Datadog's pricing structure is complex and often high compared to competitors, making it challenging to justify costs for adopting new features.
There are concerns about stability and reliability, including real-time delays in data updates and occasional outages leading to dissatisfaction.
Documentation could be improved to be more accessible and detailed, especially for new users needing guidance on setup and usage.
Integration with front-end and mobile applications is limited, whereas the focus is mainly on back-end solutions, hindering diverse use cases.
Datadog lacks deeper application-level insights and consistency in APIs, which have led some users to switch to competitors like New Relic for specific needs.
 

Datadog Pros review quotes

Gediminas Anza - PeerSpot reviewer
Sep 19, 2024
The agents feature in Datadog stands out as a valuable asset within our organization due to its robust functionality, versatility, and role in providing comprehensive monitoring and observability capabilities.
reviewer1494894 - PeerSpot reviewer
Jan 30, 2021
Datadog has given us near-live visibility across our entire cloud platform.
BH
Feb 19, 2021
I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings.
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
MI
Dec 4, 2018
Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world.
SeniorSofcae - PeerSpot reviewer
Dec 11, 2018
It provides more cloud data. They tend to just get the way a service would be designed on the cloud.
reviewer1479957 - PeerSpot reviewer
Jan 4, 2021
Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.
reviewer1494894 - PeerSpot reviewer
Sep 18, 2024
Several critical dashboards were created years ago and are still in use today.
Nuno Rosa - PeerSpot reviewer
Jun 7, 2022
The many dozens of integrations that the solution brings out of the box are excellent.
reviewer1476039 - PeerSpot reviewer
Jan 20, 2021
The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure.
reviewer1477686 - PeerSpot reviewer
Dec 28, 2020
Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers.
 

Datadog Cons review quotes

Gediminas Anza - PeerSpot reviewer
Sep 19, 2024
Presently, the billing CSV reports provide insights into billing-related information yet are somewhat limited in functionality, typically offering reports with only three columns.
reviewer1494894 - PeerSpot reviewer
Jan 30, 2021
We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts.
BH
Feb 19, 2021
I think better access to their engineers when we have a problem could be better.
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
MI
Dec 4, 2018
The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two.
SeniorSofcae - PeerSpot reviewer
Dec 11, 2018
It does not have the best interface.
reviewer1479957 - PeerSpot reviewer
Jan 4, 2021
Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion.
reviewer1494894 - PeerSpot reviewer
Sep 18, 2024
We would love to see a % consumed and alert us if we are over budget before getting an overage charge 20 days into the month.
Nuno Rosa - PeerSpot reviewer
Jun 7, 2022
Deploying the agents is still very manual.
reviewer1476039 - PeerSpot reviewer
Jan 20, 2021
More pre-configured "Monitor Alerts" would be helpful.
reviewer1477686 - PeerSpot reviewer
Dec 28, 2020
The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances.