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Amazon CloudWatch vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Amazon CloudWatch provides efficient monitoring, reducing manual labor and enhancing ROI, prompting increased usage and cloud migration clarity.
Sentiment score
7.1
Datadog enhances efficiency, reduces downtime, and improves ROI by tracking instances, visualizing trends, and resolving performance issues.
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch support is highly rated for its responsiveness, knowledgeable staff, and effective tiered support system with premium options.
Sentiment score
7.3
Datadog's customer service is proactive and knowledgeable, but technical support quality varies with occasional delays and inconsistencies.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is scalable, reliable, and effectively manages data for large systems, making it ideal for organizational monitoring.
Sentiment score
7.6
Datadog efficiently scales with infrastructure demands, offering seamless integration and reliability, though cost management is essential.
 

Stability Issues

Sentiment score
8.2
Amazon CloudWatch is highly reliable with 99% availability, consistent performance, minor data lag, and rare downtimes, despite occasional query complexities.
Sentiment score
8.0
Datadog is praised for its reliable stability, minimal disruptions, quick issue resolution, and efficient large-scale data handling.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, usability, data streaming, multi-cloud support, integration, machine learning, and comprehensive documentation.
Datadog users desire performance improvements, consistent APIs, clearer pricing, better support, enhanced features, and more user-friendly documentation and interface.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
 

Setup Cost

Amazon CloudWatch offers competitive pricing with a flexible pay-as-you-go model, influenced by usage and integration needs.
Datadog offers flexible, usage-based enterprise pricing, focusing on host count and log ingestion, requiring careful management to control costs.
The setup cost for Datadog is more than $100.
 

Valuable Features

Amazon CloudWatch provides seamless AWS integration, real-time data, robust analytics, automation, security features, and cross-platform log storage.
Datadog excels with integration, customizable dashboards, and monitoring, offering streamlined setup, centralized data, and enhanced user insights.
I like its filtering capability and its ability to give the cyber engine insights.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
12th
Ranking in Log Management
13th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Log Management
3rd
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Container Monitoring (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (8th)
 

Mindshare comparison

As of February 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.7%, down from 3.3% compared to the previous year. The mindshare of Datadog is 11.3%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
8%
University
5%
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
CloudWatch itself is fine. That said, maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about Amazon CloudWatch vs. Datadog and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.