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Amazon CloudWatch vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch customer service is praised for expertise and availability, though navigating support can be tedious; premium support offers faster resolution.
Sentiment score
7.6
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
 

Room For Improvement

Sentiment score
7.0
Amazon CloudWatch users are dissatisfied with pricing, UI complexity, inadequate log functionalities, and seek better integration, reporting, and monitoring features.
Sentiment score
5.6
Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
 

Scalability Issues

Sentiment score
8.4
Amazon CloudWatch is highly rated for its scalability, handling high volumes and diverse organizational needs consistently across multiple accounts.
Sentiment score
7.9
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
 

Setup Cost

No sentiment score available
Amazon CloudWatch pricing varies widely, from as low as $25 to over $300 monthly, depending on usage and integration.
Sentiment score
6.3
Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
 

Stability Issues

Sentiment score
7.6
Amazon CloudWatch is highly stable and reliable, with minor UI lags on large data, rarely affecting overall performance.
Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
 

Valuable Features

Sentiment score
8.8
Amazon CloudWatch offers real-time monitoring, alerts, analytics, and customizable dashboards, integrated seamlessly with AWS for enhanced security and functionality.
Sentiment score
8.4
Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Ranking in Log Management
11th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Log Management
3rd
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (2nd), Container Monitoring (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
 

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 4.6%, down from 5.9% compared to the previous year. The mindshare of Datadog is 8.6%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
8%
University
5%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
There is room for improvement in setting up custom metrics in CloudWatch. Adding conditional expressions would enhance its functionality.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about Amazon CloudWatch vs. Datadog and other solutions. Updated: November 2024.
816,192 professionals have used our research since 2012.