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Amazon CloudWatch vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Amazon CloudWatch provides efficient monitoring, reducing manual labor and enhancing ROI, prompting increased usage and cloud migration clarity.
Sentiment score
4.7
Dynatrace enhances efficiency, saves costs, improves performance, and boosts customer satisfaction, with significant operational and financial benefits.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch support is highly rated for its responsiveness, knowledgeable staff, and effective tiered support system with premium options.
Sentiment score
6.8
Dynatrace offers generally responsive and knowledgeable support with occasional inconsistencies, praised for quick escalation and effective solutions.
They have a good reputation, and the support is commendable.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is scalable, reliable, and effectively manages data for large systems, making it ideal for organizational monitoring.
Sentiment score
8.1
Dynatrace is scalable for large environments with strong cloud support, though cost and memory usage present challenges.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
8.2
Amazon CloudWatch is highly reliable with 99% availability, consistent performance, minor data lag, and rare downtimes, despite occasional query complexities.
Sentiment score
8.5
Dynatrace is praised for its strong, reliable performance and minimal downtime, with most issues quickly resolved.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, usability, data streaming, multi-cloud support, integration, machine learning, and comprehensive documentation.
Users find Dynatrace's pricing complex, seek better UI, integration, analytics, and support for legacy apps and training resources.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
 

Setup Cost

Amazon CloudWatch offers competitive pricing with a flexible pay-as-you-go model, influenced by usage and integration needs.
Dynatrace offers advanced features and ROI, but its costly pricing and licensing complexities require careful management for budget-conscious organizations.
 

Valuable Features

Amazon CloudWatch provides seamless AWS integration, real-time data, robust analytics, automation, security features, and cross-platform log storage.
Dynatrace offers code insights, AI alerts, and real-user monitoring, optimizing performance with ease of use and minimal configuration.
I like its filtering capability and its ability to give the cyber engine insights.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
11th
Ranking in Log Management
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Cloud Monitoring Software (9th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
345
Ranking in other categories
Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
8%
University
5%
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
CloudWatch itself is fine. That said, maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Amazon CloudWatch vs. Dynatrace and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.