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Amazon CloudWatch vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Amazon CloudWatch customer service is praised for expertise and availability, though navigating support can be tedious; premium support offers faster resolution.
No sentiment score available
 

Room For Improvement

Sentiment score
6.5
Amazon CloudWatch users are dissatisfied with pricing, UI complexity, inadequate log functionalities, and seek better integration, reporting, and monitoring features.
No sentiment score available
 

Scalability Issues

Sentiment score
8.9
Amazon CloudWatch is highly rated for its scalability, handling high volumes and diverse organizational needs consistently across multiple accounts.
No sentiment score available
 

Setup Cost

No sentiment score available
Amazon CloudWatch pricing varies widely, from as low as $25 to over $300 monthly, depending on usage and integration.
No sentiment score available
 

Stability Issues

Sentiment score
7.2
Amazon CloudWatch is highly stable and reliable, with minor UI lags on large data, rarely affecting overall performance.
No sentiment score available
 

Valuable Features

Sentiment score
8.8
Amazon CloudWatch offers real-time monitoring, alerts, analytics, and customizable dashboards, integrated seamlessly with AWS for enhanced security and functionality.
No sentiment score available
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Ranking in Log Management
11th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
44
Ranking in other categories
Cloud Monitoring Software (9th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
4th
Average Rating
8.8
Number of Reviews
344
Ranking in other categories
Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Sathis-Kumar - PeerSpot reviewer
The single-agent format is easy to use and accurately captures issues
We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
8%
University
5%
Educational Organization
33%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
There is room for improvement in setting up custom metrics in CloudWatch. Adding conditional expressions would enhance its functionality.
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Amazon CloudWatch vs. Dynatrace and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.