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Amazon CloudWatch vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Amazon CloudWatch aids in monitoring, reducing manual work, and offers economic benefits with growing adoption during cloud migrations.
Sentiment score
7.7
Zabbix's open-source approach offers high ROI by eliminating costs, enhancing system visibility, and reducing operational expenses.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is praised for responsiveness and expertise, though experiences vary; users find documentation useful for self-resolving issues.
Sentiment score
7.0
Zabbix's support is praised for community assistance, responsiveness, expertise, and effective forums, with room for improvement noted.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is highly rated for its seamless scalability and efficient performance handling diverse logs and systems.
Sentiment score
6.9
Zabbix offers efficient scalability and performance for large enterprises, overcoming database and hardware challenges without costly licenses.
Amazon CloudWatch's scalability is managed by AWS.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is reliable and stable, with minor delays in data display noted by some users, rating it highly.
Sentiment score
7.6
Zabbix is highly stable, reliable, and resource-efficient, though occasional configuration and tuning are needed, especially for databases.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Zabbix is very scalable and lightweight.
 

Room For Improvement

Amazon CloudWatch users seek better integration, real-time monitoring, intuitive interfaces, and scalable solutions amid concerns over pricing and log issues.
Zabbix's user interface and features need improvement, with insufficient scalability, modern workload monitoring, and inadequate documentation.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Amazon CloudWatch's pay-as-you-go pricing varies by usage, with costs from $25 to $350, plus storage fees.
Zabbix is a cost-effective, open-source enterprise solution with no licensing fees, appealing for its affordability compared to competitors.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
 

Valuable Features

Amazon CloudWatch offers real-time monitoring, detailed metrics, and seamless AWS integration, appreciated for its scalability and user-friendly interface.
Zabbix offers flexible, scalable open-source monitoring with strong customization, seamless API integration, and user-friendly features supported by robust documentation.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
I like its filtering capability and its ability to give the cyber engine insights.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Log Management (14th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
105
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.5%, up from 1.1% compared to the previous year. The mindshare of Zabbix is 3.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
842,296 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
8%
University
5%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Amazon CloudWatch vs. Zabbix and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.