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Amazon CloudWatch vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (10th)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 1.9%, up from 1.0% compared to the previous year. The mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"We can set CPU thresholds using the solution."
"You can automate actions or use AWS functionalities like auto-scaling, where you can configure the metrics to add more nodes if the threshold is exceeded."
"The product helps us collect and store various metrics to set test alarms."
"CloudWatch provides essential monitoring capabilities that integrate seamlessly with other AWS services."
"The solution gives us very good real-time data."
"Monitoring time and ensuring ease in it is the most valuable feature."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"The tool can be used in multi-cluster environments."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"The best feature of Grafana Loki is that it integrates well with our other tool."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
 

Cons

"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"Improvement of SSSD logs would be beneficial."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"There is room for improvement in terms of stability."
"The solution's auto-scaling could be improved."
"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"I do not see any areas for improvement at the moment."
"The platform's stability needs improvement."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
 

Pricing and Cost Advice

"Amazon CloudWatch is a cheap solution."
"The tool is not expensive."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"The solution is expensive."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"The pricing is average."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"The solution is open source."
"I use the open-source version of the product."
"Grafana Loki is an open-source solution."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"The cost is less than other paid services like CloudWatch."
"Grafana Loki is a free, open-source solution."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
8%
University
5%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
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Find out what your peers are saying about Amazon CloudWatch vs. Grafana Loki and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.